1. ARJUN GOPALAKRISHNAN SREEKRISHNAVILASM
West bay, Doha, Qatar
Contact Nos. : +974 70678470 /+974 66583026 /+974 31229580
Email address : agarjungs02@gmail.com
Skype Id : arjungsr
Passport No : J5800862
Visa Status : Work visa
CAREER OBJECTIVE
Hardworking, talented and methodical housekeeping professional seeking a
position where my extensive skills and experience in managing housekeeping
services will be utilized to provide guests with the pinnacle of services.
ADDITIONAL SKILLS AND PERSONAL ATTRIBUTES
1. Eagerness to update the job knowledge by participating in educational
opportunities.
2. Computer Literacy.
3. Possess outstanding customer service, leadership, and good
organizational skills.
4. Capacity to multitask, manage priorities in a fast paced environment.
5. Able to work with a minimum of supervision, maintain excellent
punctuality and attendance records.
6. Ability to perform managerial position.
7. Strong interpersonal and communication skills.
8. Experience in housekeeping room maintenance process, Knowledge of
pantry set up, Linen Inventor and upholstery cleaning, Handling
equipment and knowledge of using it, Administration and Customer
Service with demonstrated results in high customer satisfaction with quick
delivery and high quality.
9. Adhere To Company’s Policies and Procedures.
10.Respond Quickly In Emergency Situation.
11.Self-confident and self motivated.
12. Proficiency in Opera, Amadeus, REX, Fidelio & Micros.
13.Proficiency in Windows XP, Windows vista, Windows 8 operating system.
DETAILS OF WORK EXPERIENCE
SHERATON GRAND DOHA RESORT & CONVENTION HOTEL – SENIOR
HOUSEKEEPING SUPERVISOR- NOV 2014 TO PRESENT
DOHA, QATAR
Duties and Responsibilities:

2. 1. Assisting Housekeeping Director and Deputy Housekeeper on day to day
basis related to Operations rooms and public areas.
2. Leading a team of associates in achieving departmental goals and keeping
the Departmental GEI score index at the top.
3. Preparing various housekeeping reports of the unit such as GEI Report,
Defects free room check list Report & Guest Preference Collection.
4. Regular Inspection and maintenance of guest rooms, public areas and
updating same on Rex Device.
5. Assigns workers their duties and inspects work for conformance to prescribed
standards of cleanliness.
6. Investigates complaints regarding housekeeping service and equipment,
and takes corrective action.
7. Obtains list of rooms to be cleaned immediately and list of prospective
check-outs or discharges to prepare work assignments.
8. Coordinates work activities among departments.
9. Conducts orientation training and in-service training to explain policies, work
procedures, and to demonstrate use and maintenance of equipment.
10. Inventories stock to ensure adequate supplies.
11.Evaluates records to forecast department personnel requirements.
12.Makes recommendations to improve service and ensure more efficient
operation.
13.Prepares reports concerning room occupancy, payroll, and department
expenses.
14.Establishes standards and procedures for work of housekeeping staff.
15. Screens job applicants, hires new employees, and recommends promotions,
transfers, and dismissals.
TAJ GROUP HOTELS (TAJ CLUB HOUSE) – HOUSEKEEPING SUPERVISOR – OCT 2013
TO NOV 2014
CHENNAI, INDIA.
Duties and Responsibilities:
1. Reporting to Executive Housekeeper and Assisting the Executive
Housekeeper and Deputy Housekeeper on day to day Operations.
2. Lead a team of associates in achieving departmental goals and keeping the
Departmental GSTS score index at the highest.
3. Examines building to determine need for repairs or replacement of furniture
or equipment, and makes recommendations to management.
4. Attends staff meetings to discuss company policies and patrons' complaints.
5. Establishes standards and procedures for work of housekeeping staff.
6. Advises manager, desk clerk, or admitting personnel of rooms ready for
occupancy.

3. 7. Records data regarding work assignments, personnel actions, and time
cards, and prepares periodic reports.
8. Screens job applicants, hires new employees, and recommends promotions,
transfers, and dismissals.
9. Coordinates work activities among departments.
10. Assigns workers their duties and inspects work for conformance to prescribed
standards of cleanliness.
11.Investigates complaints regarding housekeeping service and equipment,
and takes corrective action.
12.Coordinates work activities among departments.
TAJ GROUP HOTELS (TAJ CLUB HOUSE) – HOUSEKEEPING SUPERVISOR (TRAINEE) –
OCT 2012 TO OCT 2013.
CHENNAI, INDIA.
Duties and Responsibilities:
1. Reporting directly to Deputy Housekeeper and assisting him for preparing
monthly Reports.
2. Conducting monthly meeting every month.
3. Performs cleaning duties in cases of emergency or staff shortage.
4. Records data regarding work assignments, personnel actions, and time
cards, and prepares periodic reports.
5. Selects and purchases new furnishings.
6. Issues supplies and equipment to workers.
7. Handling Housekeeping control desk.
8. Inspecting rooms and public areas of the hotel.
9. Conducting all department inventories
TRAININGS
Fire Warden Course – JAN 2016.
Rex, hotSOS (EMEA) – JAN 2015.
Ecolab Training – FEB 2015.
ABC Housekeeping – DEC 2014.
The Sheraton Brand Standards - NOV 2014.
Safety & Security & Fire fighting – FEB 2013
Housekeeping Butler Service - FEB 2014.
Supervisory Skill Development Program - MAR 2013.
Health & Safety –MAR 2013.
Taski Training – NOV 2012.
Johnson Diversey - NOV 2012.

4. Taj Hotels Resorts and Palaces Standards - OCT 2012.
Opera - FEB 2013.
APM (Amadeus Property Management) & Oracle iProcurement Orion -JUL 2012.
INDUSTRIAL TRAINING DETAILS
Industrial Exposure Training at Radisson Blu Hotel GRT Chennai, India.
June to 2012 to October 2012:
Hotel Operational supervisory Trainee:
Four months Hotel Operational Supervisory Training in
Food & Beverage (service) at Radisson Blu Hotel GRT Group – Chennai, India
June 2010 to October 2010:
Industrial Trainee:
Four months Industrial Exposure Training in Front Office, Housekeeping, Food &
Beverage (service) and Food & Beverage (production) at Radisson Hotel GRT
Group – Chennai, India.
EDUCATIONAL QUALIFICATION
COURSE INSTITUTION
YEAR OF
PASSING
PERCENTAGE
B.Sc.HHA
(Degree)
VELS INSTITUTE OF HOTEL MANAGEMENT,
Pallavaram, Chennai, India
NCHMCT (IGNOU)
2012 73%
H.S.C
(State Board)
M.G.M.N.S.S.H.S.S-
Lakakkattoor, Kottayam, India
2009 68%
S.S.L.C
(State Board)
MATTAKKARA N.S.S.H.S
Kottayam, India
2007 78%
PERSONAL DETAILS
Full Name : ARJUN GOPALAKRISHNAN SREEKRISHNAVILASM
Nationality : Indian

5. Marital Status : Married
Religion : Hindu
Date of Birth : 18th Feb 1991
Place of Birth : Kottayam, Kerala, India.
REFERENCES
Mr. Dimitrios Zapaniotis,
Assistant Director of Housekeeping
Sheraton Grand Doha Resort & Convention Hotel
P.O BOX 6000 Doha, Qatar
Tel : 00974 44 85 4444
Mobile : 00974 44 85 6501
Fax : 00974 33 12 6406
E-mail : dimitrios.zapaniotis@sheraton.com
Mrs.Shanthalakhmi vijayakumar
Executive Housekeeper
Taj clubhouse Hotel, Chennai, India
Contact: +91 92822 44096,
E-Mail: shanthalakshmi.vijayakumar@tajhotels.com
Mr. M.Sanjeev Kumar
Manager –Loss Prevention Manager
Somerset- Ascot limited, Greenways, Chennai, India
Contact: +91 9444124833
E-mail:msanjeevnairm@gmail.com
DECLARATION
I hereby declare that all the above information furnished by me is true to
the best of my knowledge and belief.
Date: Sincerely
Place: Qatar Arjun G.S.