1. Anne Harada Cell: 682-465-6624
6736 Trilobite Trail Email: AnneHarada@aol.com
Fort Worth, TX 76137 www.linkedin.com/in/anneharada
Summary Statement
Skilled office professional concentrating on business and technical writing support in a variety of
industries. Experienced office manager in small and corporate environments. Very organized, detail-
oriented and dependable.
Areas of Expertise
MS Professional Office Suite (Word,
Excel, PowerPoint, Outlook)
Grammar, editing, proofreading
Project coordination and management
Special event planning and execution
Asset management and documentation
Business and technical writing General ledger and expense reconciliation
Experience
Sr. Office Administrator Oct. 2000 – Dec. 2015
Spirent Communications, Inc.; Fort Worth, TX
Manage quality of daily operation of auxiliary corporate office location. Write end-user training material,
interpret technical content and submit rewrites. Document policies, publish informational company
announcements and maintain digital library of source material. Local site management responsibilities
include writing and disseminating office policy and procedures, new hire onboarding and HR benefits
training, vendor management, purchasing, and overseeing Facilities and Administrative budgets.
Interact as the first point of contact for employees, customers and vendors.
Technical Writing and Quality Improvement Initiatives
Interpreted, proofread and edited Manufacturing Instructions of software products developed in-
house. This ensured instructions were clearly written and useful to the novice user.
Developed an implemented a local hiring process that streamlined multiple steps and allowed
tracking and documentation of hiring activity.
Conceived, documented and managed an efficient tracking system for Product Verification services.
The process ensured customers received excellent and timely customer support.
Documented emergency safety and security procedures for the office. Disseminated information to
the employees; printed and posted escape route posters and coordinated on-site CPR training for
employees.
Originated an on-site recycling program that included local policy changes. Program was
documented, published and simulated company-wide.
Catalogued internal procedures for Shipping and Receiving roles that provided much needed cross-
training and reference material for employees.
Trained as an Internal ISO Auditor in support of ISO readiness efforts, saving the company the cost
of hiring outside auditors.
Ensured Federal and State postings were current and complied with government EOE and labor
law guidelines.
Processed travel Passport and Visa applications to ensure proper paperwork was filed and legal
requirements were met.
2. Anne Harada Page 2
682-465-6624
Office Synergy and Management
Proxied for Human Resources, Global Trade, Sales, Product Development, Purchasing, IT and
Facilities Departments to ensure inclusion and support of the employees in the Ft. Worth office.
Managed Document Translation Services for the company in a confidential capacity saving the
company thousands of dollars by keeping the service in-house.
Assisted in the design and launch of Company Intranet program that solved multiple communication
shortfalls across multiple global sites.
Filled in as Executive Administrative Assistant to the Division General Manager in all capacities
during short- and long-term absences allowing the position to remain functionally supportive and
eliminating the need to hire temporary support. General Manager was in a remote location.
Initiated, sourced and implemented all special events (Summer Picnic, Holiday Parties, Engineering
Week activities, etc.) adhering to budget and other Company guidelines.
Coordinated employee off-site volunteer activities with Habitat for Humanity, Tarrant County Food
Bank and Toys for Tots so the company could be engaged and represented in the local community.
Received Company Excellence Award for performance reflecting company values in the areas of
Customer Service, Collaboration, Results Oriented and Team Work.
Vendor and Asset Management
Supervised successful 40K office expansion and renovation requiring management of
subcontractors, budget and scheduling, saving the company the cost of contracting an outside
construction management service.
Negotiated and secured contracts with a water purification vendor and coffee supply vendor saving
hundreds of dollars annually while boosting employee morale.
Researched and identified pricing issues with office supply vendor justifying change in vendor to a
more efficient and cost effective alternative.
Addressed all negotiations, billing and service issues with service vendors (coffee, water, copier,
shredding, recycling, etc.).
Handled local bank transactions, petty cash fund and the purchase of office supplies.
Additional Professional Experience
Heartfelt Creations On-line Website (Contract)
Lockheed Martin – Ft. Worth, TX
Current
1999 - 2000
Intel Corp. – Alb., NM and Ft. Worth TX 1993 - 1999
Education
University of New Mexico – Albuquerque, NM. Freshman required courses.
Certifications
Albuquerque Technical-Vocational Institute – Albuquerque, NM
Office Administration Occupations Certification
Word Processing Certification
Professional Development
Administrative Assistance Conference – National Seminars
Communicating with Confidence for Women – National Seminars
Advanced Training for Excel – National Seminars
Excel Tips, Techniques and Shortcuts – National Seminars
Understanding HTML Programming – Tarrant County College