1. Angella Working
1002 Hickory St
Marathon, WI 54448
715-218-8663
working.angella@gmail.com
Professional Skillset
• Proficient in Microsoft Word, Excel, Outlook, & PowerPoint
• Strong oral and written communication skills.
• Strong organizational and problem-solving skills.
Education
Rasmussen College, Bloomington, MN
Health Information Technology, Associate of Applied Science December 2012
Employment History
Kocourek
Appointment Coordinator, September 2015 – June 2016
• Made outbound service appointment reminders and sales follow-up calls
• Recall project sending out hand written letters for uncompleted recalls on vehicles
The Unger Group LLC (Principal Financial Group)
Administrative Assistant, December 2014 – July 2015
• Answer incoming calls on a multi-line phone
• Filed, scanned, faxed, scrubbed files
• Ordered supplies, received and mailed checks to the home office, monthly compliance reports
Marshfield Clinic (Security Health), Wausau, WI
Customer Service, August 2013 – July 2014
• Answer incoming calls to assist Medicare Advantage & Commercial members with their questions
• Make outbound verification calls
• Assist members switching their insurance plans during open enrollment period
Rasmussen College, Bloomington, MN
Work Study – Front Desk, January 2012 – May 2012
• Answered multi-line phone
• Filed loose papers into student records
• Closed campus at night: made sure door was locked, phones rerouted
St. Alphonsus Behavioral Health Center, Boise, ID
Volunteer, June 2009 - May 2010
• Filed loose papers into patients charts
• Assisted with closing out charts
• Assisted in pulling patient charts for next day appointments