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CARLA HILL
217-4 Queensbury Drive
Huntsville, AL 35802
Cell: (314) 323-0272
mizzcarla63@yahoo.com
PROFESSIONAL CAREER OBJECTIVE
To become a permanent member of a professional team in Communications and as a Customer Service Representative.
QUALIFICATIONS SUMMARY
I have enjoyed professional medical billing service since 2005, after attending college to study Medical Billing and Coding. I have
gained valuable experience while working for Hawthorn Physician Service as their Receptionist. As a Professional Receptionist my
duties included Customer Service, handling attorney requests and correspondence, and transferring calls in the proper cues and
extensions. I also processed credit card payments through the Gateway EDI system, and assigned all eligible employees with access
and pass codes. On a daily basis I sorted and coordinated incoming and outgoing mail through our mailing system for client billing.
Multitasking in a timely but accurate manner became the expectation in my position. General ledger accounts were entered daily on an
EXCEL spreadsheet for company billing to clients, and for month end balances for the clients that we served. Annually updated
professional training and skills include:
• CNA Certification & CPR, Watterson Skill Center, 1983-present
• HIPPA Training & Certification, Touch Point Autism Center, 2003-present
• Medication Aide Level I, Touch Point Autism Center, 2003-present
• Mandt Training, Touch Point Autism Center, 2003-present
• Abuse & Neglect Training, Touch Point Autism Center, 2003-present
• EXCEL computer spreadsheet software
• WORD computer word processing software
EDUCATION
• GED from Forest Park Community College in St. Louis, MO. in 2005
• Associate Degree in Medical Billing and Coding from Bryman College in Earth City, MO. in 2005
• Presently attending classes to obtain BA in Business Administration
PROFESSIONAL EMPLOYMENT EXPERIENCE
• November 2013 to Present (Recently transferred to Alabama Office)
Help at Home
9415 Dielman Rock Island Industry Dr.
Olivette MO. 63133 (314) 569-5036
• October 2013 to October 2014
Judevine Center Autism
1333 W Lockwood, Suite 130
St. Louis MO. 63122 (800) 780-6545
• May 2005-May 2011
Hawthorn Physician Service Corporation
10820 Sunset Office Dr.
St. Louis, MO. 63127 (314) 821-8055
• Life Skills Nov 2002 to 2012
10179 Corporate Square Dr. Ste100
St. Louis Mo. 63132 (314) 567-8137
• Publix Dec 2014 to Present
4851 Whitesburg Dr. Ste B
Huntsville Ala. 35802 (256) 650-2390
• ARC of Madison County
1100 Washington st.
Huntsville Ala 35816 (256) 539-2266
CIVIC ACTIVITY
• Founder, WMEN (Women Meeting Essential Needs), non-profit church-related social service organization

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CARLA HILL'S RESUME FOR CUSTOMER SERVICE ROLES

  • 1. CARLA HILL 217-4 Queensbury Drive Huntsville, AL 35802 Cell: (314) 323-0272 mizzcarla63@yahoo.com PROFESSIONAL CAREER OBJECTIVE To become a permanent member of a professional team in Communications and as a Customer Service Representative. QUALIFICATIONS SUMMARY I have enjoyed professional medical billing service since 2005, after attending college to study Medical Billing and Coding. I have gained valuable experience while working for Hawthorn Physician Service as their Receptionist. As a Professional Receptionist my duties included Customer Service, handling attorney requests and correspondence, and transferring calls in the proper cues and extensions. I also processed credit card payments through the Gateway EDI system, and assigned all eligible employees with access and pass codes. On a daily basis I sorted and coordinated incoming and outgoing mail through our mailing system for client billing. Multitasking in a timely but accurate manner became the expectation in my position. General ledger accounts were entered daily on an EXCEL spreadsheet for company billing to clients, and for month end balances for the clients that we served. Annually updated professional training and skills include: • CNA Certification & CPR, Watterson Skill Center, 1983-present • HIPPA Training & Certification, Touch Point Autism Center, 2003-present • Medication Aide Level I, Touch Point Autism Center, 2003-present • Mandt Training, Touch Point Autism Center, 2003-present • Abuse & Neglect Training, Touch Point Autism Center, 2003-present • EXCEL computer spreadsheet software • WORD computer word processing software EDUCATION • GED from Forest Park Community College in St. Louis, MO. in 2005 • Associate Degree in Medical Billing and Coding from Bryman College in Earth City, MO. in 2005 • Presently attending classes to obtain BA in Business Administration PROFESSIONAL EMPLOYMENT EXPERIENCE • November 2013 to Present (Recently transferred to Alabama Office) Help at Home 9415 Dielman Rock Island Industry Dr. Olivette MO. 63133 (314) 569-5036 • October 2013 to October 2014 Judevine Center Autism 1333 W Lockwood, Suite 130 St. Louis MO. 63122 (800) 780-6545 • May 2005-May 2011 Hawthorn Physician Service Corporation 10820 Sunset Office Dr. St. Louis, MO. 63127 (314) 821-8055 • Life Skills Nov 2002 to 2012
  • 2. 10179 Corporate Square Dr. Ste100 St. Louis Mo. 63132 (314) 567-8137 • Publix Dec 2014 to Present 4851 Whitesburg Dr. Ste B Huntsville Ala. 35802 (256) 650-2390 • ARC of Madison County 1100 Washington st. Huntsville Ala 35816 (256) 539-2266 CIVIC ACTIVITY • Founder, WMEN (Women Meeting Essential Needs), non-profit church-related social service organization