Andrea L. Bignold is seeking a full-time customer focused position that utilizes her 20+ years of experience in business continuity, disaster recovery, and IT consulting. She has held management roles overseeing business continuity operations and staff at Countrywide Financial Corporation and implemented continuity software as a senior consultant at Thomson Reuters. Bignold has extensive experience supporting a variety of operating systems and software, and is certified in business continuity planning.

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OBJECTIVE
Full time work that will utilize my previous experience and challenge my
skills in a customer focused environment.
SUMMARY OF QUALIFICATIONS
Present Ripcord Solutions Seattle, WA
Consultant – Business Continuity Solutions
2004 - 2007 Countrywide Financial Corporation Calabasas, CA
Manager – Corporate Business Continuity
1995 – 2004 Thomson Reuters Eagan,
MN
Senior Business Solutions Consultant
1993 – 1995 Carroll Comupters Deer Park,
WI
Partner/Owner Custom Computer Solutions
1985 – 1993 Nova Tran-a division of Union Carbide Clear Lake,
WI
Systems Analyst – Supervisor
1979 – 1985 The Pillsbury Company Minneapolis,
MN
IT Specialist/Commodities assistant broker
WORK EXPERIENCE
Ripcord Solutions
 Training in business impact analysis.
 Business impact analysis and presentations to management.
 Business continuity planning.
 IT DR consulting.

2. Countrywide Financial Corporation
 Manager supervising four exempt professional consultants.
 Responsible for business continuity planning and execution for all
international operations and high profile division operations including
Capital Markets, Secondary Marketing and Treasury Operations.
 On staff and first alert available during all actual disaster incidents.
 Responsible for reviews, raises, and employee development of staff.
Thomson Reuters (West Publishing)
 Senior Lead on implementation of Business Continuity and all
Facilities software for offices in Rochester, NY, New York, NY, and
Eagan, MN.
 Prior positions included second tier support for customer technical
support and main solution representative for national sales group.
Prior Experience
 Extensive Experience in supporting a variety of operating systems,
software, development of custom databases and reports.
 Extremely organized and efficient under any position and demand.
EDUCATION
University of Wisconsin Oshkosh, WI
Bachelor of Science
 Major in International Relations and Economics
 Minor field of study – Business and Accounting
PROFESSIONAL MEMBERSHIPS
CBPC – Certified Business Continuity Planner – DRII
SPAAR – St. Paul Area Association of Realtors
ACTIVITIES
Approximately 130 Continuing Education Credits over the past twenty
years in software certification, management, and professional development.
Involved in Junior Achievement
Board of Directors for Amery Hockey Association
Board of Directors for Strohl Sytems local user group in Minnesota