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ICT-based Creativity and
Innovation
--oo--oo--
3. Open Innovation: Organization
M.Missikoff
Institute of Sciences and Technologies of Cognition
ISTC-CNR, Rome
(michele.missikoff@cnr.it)
Institute of Cognitive
Sciences and Technologies
ToC
“We must become the change we want to see in the
world”
(Mahatma Gandhi)
• Innovation is People-centric
• But it requires a tight integration between
– Digital Actors knowledge and activities
– Human Actors knowledge and activities
– Multiple disciplines and diversified competences
• The Quadruple Helix of Open Innovation
• Open Innovation Ecosystem
– Shape, organization, management, ICT platforms
• Preparing to work in this new environments
– Continuous Education
– New Management styles 2
Innovation: The C4K Diamond
• Collaboration
• Competencies
K
Collaboration
Competencies Culture
Computing
3
• Computing
• Culture
• Knowledge
Collabortive Knowledge Exchange
• Digital Enterprise organised to facilitate
Knowledge Flow
• Knowledge among the two key actors:
Humans & Computers (A Cyber-Physical
Systems view)
H C C H
C-C
H-H
Linked Data, Interoperability, ...
Big Data, CMS, ...
eLearning,
Knowledge Suply, CMS, ...
Education, Co-creation, ...
4
The Nature of Enterprise Innovation
• Whatever you innovate, firstly you change your
behaviours
• Knowledge Management is not sufficient
• You need Knowledge at Work (Pargmatics)
KW = P
• In the Enterprise, KW will modify your
organization, BP, Info Flow, ... the Value Production
Space
• Knowledge capable of modifying your working
style, your environment, your culture, ...
– HR continuous training, formal and ‘on the job’
5
New Expertises
Beyond Application Domain experts and
Technology experts ...
• Knowledge Architects
• Innovation Engineers
• Psychologists, Sociologists, and Artists
• Decision Making experts
• Advanced Organization & Management
experts
• Legal and Business experts
• ... 6
The Innovation Ecosystem
Public
Administration
Business and
enterprises
People and
Society
University
and Research
Networked Innovation
Technology
Quadruple Helix
Open Innovation Ecosystem
“Orchestrating regional innovation ecosystems is an emerging
science—and an art.
So it is important to research its secrets, learn how they work
and why, and thus come to understand how to better maintain
and improve them.
We must continue to learn how orchestrating these ecosystems
creates opportunities for business, universities and local
government, and enhances the quality of life of our citizens.”
(Carlos MOEDAS, EU Commissioner for Research, Science and
Innovation)
Open Innovation Ecosystem Architecture
OIH
Client
Expert1
IKR1
OIH: Open Innovation Hub
Expert2
IKR2
SME1
SME2
Univ1
Univ2
NGO
NGO
Assoc
New Management Styles
• From Managemetn to Orchestration
• Combining Knowledge Within and Across Industries
– coordinate information across Innovation Players in new ways
• Manage overcoming obstacles that are inevitably
encountered during an innovation path
• Involve and motivate, at intellectual and emotional level
the participating people
• Always search the benefits from outside perspectives—
whether from customers, suppliers, people in adjacent
industries.
• New methods for activity monitoring:
– Enterprise Innovation Maturity , or Readiness Level (ako TRL)
– Innovation Project Performance Indicators (I-KPI)
10
Education for Innovation
11
Education for Innovation
• The key role of education: new learning methods
Innovative Learning for Learning Innovation
Enterprise level
• Innovation culture, values
Management and stakeholders Level
• Innovation couching and valorisation, e-Leadership
Organization level
• Open ideas and knowledge flow, Innovation rallies,
Innovation Hackatons
Team level
• Innovation working style, co-invent, co-design
Individual level
• New forms of thinking: divergent, visual, design, ...
12
Four Areas of Knowledge
• Enterprise Knowledge
• Domain Knowledge
• Method Knowledge
• Technol Knowledge 13
Domain K
InnoBOK
Meth KTech K Innovation
Enterprise
K
Innovation Competency Space
14
Digital EnablersApplication Domains
Enterprise
Dimension
Social Science, Psychology
ICT & AI
Design Science
Key Disciplines
Knowledge Management
Big DataCollab Platforms
Decision Support SystemsFactory of Future
eGov
eHealth
eLearning
Aerospace
Ecomonics, Business Sci
Computational Artifact
EILC
New skills and roles
• Innovation Champion (to be followed)
• Innovation Angel (motivational support)
• Innovation Mentor (Field expert)
• Knowledge Architect
– Conceptual modeling of Domain Knowledge
– Innovation Methods and tools promoter
• Orchestrator (p. Manager)
• Bridger (internal scouting, interlinking)
• Curator (Milestone / node reviewer)
15
Science Technology Enginering Math
16
Design Thinking
• “... relies on our ability to be intuitive, to
recognise patterns, to construct ideas that
have emotional meaning as well as
functionality.”
• “Nobody wants to run a business based on
feelings, intuitions, and inspiration. But an
overreliance on the rational and the analytical
can be just as dangerous”
(Tim Brown, CEO of IDEO)
17
Visual Thinking
• Using pictures, sketching, imagery, graphics, and
other visual approaches to help people more
effectively communicate, problem-solve, and
understand complex issues. (www.vizthink.com)
• Helps thinking about complex topics
• Napkin Sketches
• Edward De Bono:
– Vertical thinking: logical, analytic, sequential
– Lateral thinking: discontinuous, serendipitous,
random, intuitive, not obvious, changing perspective
18
Divergent Thinking
19
Supporting methods: gamification, Visual Thinking, TRIZ
(Inventive Problem Solving), Mind Mapping, ... or simple Post-It
Gaming & New Learning Forms
20
Game-driven Innovation
• A report of Gartner states that games will be
largely adopted to drive innovations
• More than half of successful innovative
enterprises adopt technologies and methods
embedding gaming mechanisms
• Gamification: essentially engaging, rewarding,
emotional involvement, storytelling, …
• UK Department of Labor launched a game-like
application called “Idea Street” aiming at collect
new insights from their 120 000 users
21
Game Innovation Lab @ NYU
22
(http://game.engineering.nyu.edu/)
Game Innovation Lab @ USC
23
(http://www.gameinnovationlab.com/)
It is time for Europe to follow the USA example ...
Next: 4/6.OpenInnov-Lifecycle

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ICT-based Creativity and Innovation Organizations

  • 1. 1 ICT-based Creativity and Innovation --oo--oo-- 3. Open Innovation: Organization M.Missikoff Institute of Sciences and Technologies of Cognition ISTC-CNR, Rome (michele.missikoff@cnr.it) Institute of Cognitive Sciences and Technologies
  • 2. ToC “We must become the change we want to see in the world” (Mahatma Gandhi) • Innovation is People-centric • But it requires a tight integration between – Digital Actors knowledge and activities – Human Actors knowledge and activities – Multiple disciplines and diversified competences • The Quadruple Helix of Open Innovation • Open Innovation Ecosystem – Shape, organization, management, ICT platforms • Preparing to work in this new environments – Continuous Education – New Management styles 2
  • 3. Innovation: The C4K Diamond • Collaboration • Competencies K Collaboration Competencies Culture Computing 3 • Computing • Culture • Knowledge
  • 4. Collabortive Knowledge Exchange • Digital Enterprise organised to facilitate Knowledge Flow • Knowledge among the two key actors: Humans & Computers (A Cyber-Physical Systems view) H C C H C-C H-H Linked Data, Interoperability, ... Big Data, CMS, ... eLearning, Knowledge Suply, CMS, ... Education, Co-creation, ... 4
  • 5. The Nature of Enterprise Innovation • Whatever you innovate, firstly you change your behaviours • Knowledge Management is not sufficient • You need Knowledge at Work (Pargmatics) KW = P • In the Enterprise, KW will modify your organization, BP, Info Flow, ... the Value Production Space • Knowledge capable of modifying your working style, your environment, your culture, ... – HR continuous training, formal and ‘on the job’ 5
  • 6. New Expertises Beyond Application Domain experts and Technology experts ... • Knowledge Architects • Innovation Engineers • Psychologists, Sociologists, and Artists • Decision Making experts • Advanced Organization & Management experts • Legal and Business experts • ... 6
  • 7. The Innovation Ecosystem Public Administration Business and enterprises People and Society University and Research Networked Innovation Technology Quadruple Helix
  • 8. Open Innovation Ecosystem “Orchestrating regional innovation ecosystems is an emerging science—and an art. So it is important to research its secrets, learn how they work and why, and thus come to understand how to better maintain and improve them. We must continue to learn how orchestrating these ecosystems creates opportunities for business, universities and local government, and enhances the quality of life of our citizens.” (Carlos MOEDAS, EU Commissioner for Research, Science and Innovation)
  • 9. Open Innovation Ecosystem Architecture OIH Client Expert1 IKR1 OIH: Open Innovation Hub Expert2 IKR2 SME1 SME2 Univ1 Univ2 NGO NGO Assoc
  • 10. New Management Styles • From Managemetn to Orchestration • Combining Knowledge Within and Across Industries – coordinate information across Innovation Players in new ways • Manage overcoming obstacles that are inevitably encountered during an innovation path • Involve and motivate, at intellectual and emotional level the participating people • Always search the benefits from outside perspectives— whether from customers, suppliers, people in adjacent industries. • New methods for activity monitoring: – Enterprise Innovation Maturity , or Readiness Level (ako TRL) – Innovation Project Performance Indicators (I-KPI) 10
  • 12. Education for Innovation • The key role of education: new learning methods Innovative Learning for Learning Innovation Enterprise level • Innovation culture, values Management and stakeholders Level • Innovation couching and valorisation, e-Leadership Organization level • Open ideas and knowledge flow, Innovation rallies, Innovation Hackatons Team level • Innovation working style, co-invent, co-design Individual level • New forms of thinking: divergent, visual, design, ... 12
  • 13. Four Areas of Knowledge • Enterprise Knowledge • Domain Knowledge • Method Knowledge • Technol Knowledge 13 Domain K InnoBOK Meth KTech K Innovation Enterprise K
  • 14. Innovation Competency Space 14 Digital EnablersApplication Domains Enterprise Dimension Social Science, Psychology ICT & AI Design Science Key Disciplines Knowledge Management Big DataCollab Platforms Decision Support SystemsFactory of Future eGov eHealth eLearning Aerospace Ecomonics, Business Sci Computational Artifact EILC
  • 15. New skills and roles • Innovation Champion (to be followed) • Innovation Angel (motivational support) • Innovation Mentor (Field expert) • Knowledge Architect – Conceptual modeling of Domain Knowledge – Innovation Methods and tools promoter • Orchestrator (p. Manager) • Bridger (internal scouting, interlinking) • Curator (Milestone / node reviewer) 15
  • 17. Design Thinking • “... relies on our ability to be intuitive, to recognise patterns, to construct ideas that have emotional meaning as well as functionality.” • “Nobody wants to run a business based on feelings, intuitions, and inspiration. But an overreliance on the rational and the analytical can be just as dangerous” (Tim Brown, CEO of IDEO) 17
  • 18. Visual Thinking • Using pictures, sketching, imagery, graphics, and other visual approaches to help people more effectively communicate, problem-solve, and understand complex issues. (www.vizthink.com) • Helps thinking about complex topics • Napkin Sketches • Edward De Bono: – Vertical thinking: logical, analytic, sequential – Lateral thinking: discontinuous, serendipitous, random, intuitive, not obvious, changing perspective 18
  • 19. Divergent Thinking 19 Supporting methods: gamification, Visual Thinking, TRIZ (Inventive Problem Solving), Mind Mapping, ... or simple Post-It
  • 20. Gaming & New Learning Forms 20
  • 21. Game-driven Innovation • A report of Gartner states that games will be largely adopted to drive innovations • More than half of successful innovative enterprises adopt technologies and methods embedding gaming mechanisms • Gamification: essentially engaging, rewarding, emotional involvement, storytelling, … • UK Department of Labor launched a game-like application called “Idea Street” aiming at collect new insights from their 120 000 users 21
  • 22. Game Innovation Lab @ NYU 22 (http://game.engineering.nyu.edu/)
  • 23. Game Innovation Lab @ USC 23 (http://www.gameinnovationlab.com/) It is time for Europe to follow the USA example ... Next: 4/6.OpenInnov-Lifecycle