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CURRICULUM VITAE - ENRIQUE VIDELA
Personal Information
First Name:            Enrique
Surname:               Videla
Birth date:            July 20th, 1975
Place of Birth:        Buenos Aires, Argentina
Residence:             Zurich, Switzerland
Marital Status:        Divorced, two children
Nationality:           Swiss and Argentinean
Hobbies:               Sports (Football, Ski, a.o.), Sciences & Tech., Literature, Music

Working Experience
1. 2009 –              EL ARROYO PRODUCCIONES                                              ZURICH, SWITZERLAND
3. 2011                Director: Film productions, Translations, Marketing, PR


4. 2006 –              IBM SWITZERLAND                                                      ZURICH, SWITZERLAND
31.12.2008             Sales and client advisory, Account Manager SMB
                       •   Sales of the entire IBM portfolio (HW, SW, IT-services, IT- and business consulting).
                       •   Main client segments: Healthcare & Life Sciences, CSI (ISVs; Business Partners;
                           Consulting, outsourcing and hosting companies), Utilities, Transportation, a.o.
                       •   Responsible for win-back and acquisition of non-IBM customers. Target: US$ 6 Mill./year

6. 2002 –              DATA QUEST AG                                                        ZURICH, SWITZERLAND
12. 2005               Sales and client advisory, Key-Account representative
                       •   One of Switzerlandʼs top sales executives of Apple Computer solutions.
                       •   Key-Account representative for top education accounts in Zurich. (ETHZ, University
                           of Zurich, Switch Head Office, Paul Scherrer Institut, a. o.).
                       •   Top contributor to turn the branch into the companyʼs most profitable and fastest growing
                           unit (year-to-year growth ʼ02 & ʻ03: 15%; ʻ04: >27%, Revenue CHF 2.4 Million; ʻ05: >21%)

4. 2001 –              IBM ARGENTINA                                             BUENOS AIRES, ARGENTINA
4. 2002                Customer satisfaction and business analyst
IBM select             • Sound contribution to design and implementation of a new CRM Programme that was later
Internship                rolled out to several other European and Latin-American country-offices.
Programme              • Adapted global IBM customer satisfaction surveys to local market. Contributed to achieve
                          highest customer satisfaction levels for an IBM country-office in the world.
                       • Market analyst for the sales-force. Attracted old clients back from competitors (impact
                          estimated in +5% of sales).

1. 1999 –              APPLE COMPUTER                                        BUENOS AIRES, ARGENTINA
4. 2001                Sales and marketing
                       Rotated through several positions in the Apple Computer country office and Apple leading
                       distributors.
                       •   Held events to promote the country launch of iMac in a Store-in-Store based promotion
                           campaign (best performer out of 7 people).
                       •   Designed innovative events targeted to architects and design professionals.

11. - 1. 1999          GFW TACK WORLDWIDE                                               BUENOS AIRES, ARGENTINA
Project                Market Research


6. 1997 –              CÆSAR PARK HOTEL                                                 BUENOS AIRES, ARGENTINA
7. 1998                Reception, Service-Line, Administration




                                                     ENRIQUE VIDELA                                                       Pg. 1/4
       Scheuchzerstrasse 192, 8057 Zurich, Switzerland / Mobile Phone: +41 78 733 0213 / E-mail: evidela@swissonline.ch
CURRICULUM VITAE - ENRIQUE VIDELA
                                             Highlights of Qualifications
        13 years of solid international experience in Sales, Marketing, Customer Care and Consulting
                                     in global companies as well as in SMB

Sales                   •   Services: Design, development and deployment of complex business solutions,
                            installation of IT-Infrastructure, technical support; Data-Networks; Computer-Courses;
                            Financing (Retail, B2B, B2C, Telemarketing)


                        •   Products: Servers, computer & peripherals, printing systems, software, complex
                            professional & business applications (Retail, B2B, B2C)

                        •   Target: SMB, International Companies, Consumers, Public Sector, Education and
                            Research institutions

                        •   Channel: Retail, Face-to-Face, Telesales


Customer Care           •   Key-Account management

                        •   Conflict-resolution customerʼs issues



Marketing               •   Market introduction of new Products, launch of retail branches, promotion events

                        •   Promotion: Presentations at POS & in Store-in-Store Events

                        •   Client segmentation and development of customized contact strategies

                        •   Market analysis and Reporting


Back-Office             •   Reporting and Presentations

                        •   Offer-making, Order-taking, Delivery (products, invoices, bills)


Training                •   Training of new employees in Sales-methods, procedures, use of IT systems



Personal                    •    Creativity and ability to innovate
Strengths                   •    Profound analytical skills
                            •    Very flexible and adaptable character
                            •    Goal-oriented personality
                            •    Independent working skills
                            •    Strong multicultural profile
                            •    Broad and internationally shaped education
                            •    Solid IT-knowledge
                            •    Important Social skills:
                                     o   Negotiation and conflict-resolution skills
                                     o   Persuasion
                                     o   Very good communication and presentation skills
                                     o   Team-spirit & Leadership
                                                      ENRIQUE VIDELA                                                       Pg. 2/4
        Scheuchzerstrasse 192, 8057 Zurich, Switzerland / Mobile Phone: +41 78 733 0213 / E-mail: evidela@swissonline.ch
CURRICULUM VITAE - ENRIQUE VIDELA
Education
1995-2001               UNIVERSIDAD ARGENTINA DE LA EMPRESA -UADE-                                BUENOS AIRES
                        Master in Public Relations degree (leading business school in Argentina). Focused curriculum
                        on Corporate and Market Communication and Organisational Behaviour.

1994                    BUENOS AIRES INSTITUTE OF TECHNOLOGY -ITBA                                  BUENOS AIRES
                        First year of Industrial Engineering degree (most prestigious program in Argentina).

1982-1993               PESTALOZZI SCHOOL                                                         BUENOS AIRES
                        High school degree in literature and sciences, in German, Spanish, and English.

1993                    Student exchange-programme in Munich and Rosenheim, Germany.

Languages
                        Spoken                                                           Written
English                 Fluent                                                           Fluent

German                  Fluent (Swiss-German: 2nd Mothertongue)                          Fluent
Spanish                 Native                                                           Native

French                  Basic +                                                          Basic
Italian/Port.           Basic                                                            Basic


IT Skills
Operating               very confident user of MS Windows and Apple Macintosh systems
Systems                 some experience with AIX, Linux and OS400

Office                  confident user of MS Office, Lotus Smart Suite, Lotus Notes, AppleWorks, Pages, Keynote,
Applications            Outlook, Mail, among others

Data Base               experience with FileMaker Pro, MS Access, DB2, Oracle DB
Systems

Web-Design and          confident user of QuarkXpress and Dreamweaver (experience with HTML, Java-Script)
Lay-Out                 basic user of GraphicConverter, Adobe Photoshop, Illustrator and InDesign

Internet                Conceptual knowledge of: -e-commerce, web 2.0, social networking, collaborative
                        environments, portals, mash-ups, “prosumer platforms”, blogging, e-marketing
Enterprise              ERP (SAP, MS Dynamics AX, Oracle), CRM (Siebel, SAP, SalesForce.com, MS Dynamics
Solutions               CRM), PLM (CATIA, SolidWorks, ENOVIA), DMS (CommonStore, FileNet), a.o.
References
                        Roger Müller, IBM Switzerland, Manager of ibm.com, General Business (SMB)
                        Phone #: +41 58 333 68 10
                        Mobile #: +41 79 403 12 28
                        E-mail: roger.mueller@ch.ibm.com



                        Gonzalo Fernández Castro, CEO Lumix Capital AG, former Chief Marketing and
                        Business Development Officer at Adecco SA
                        Phone #: +41 78 616 73 34
                        E-mail: gfc@lumixcapital.com



                         Dave Gleixner, Data Quest AG, Branch Manager, Zurich
                         Phone #: +41 44 265 10 13ENRIQUE VIDELA                                                          Pg. 3/4
         Scheuchzerstrasse 192, 8057 Zurich, Switzerland / Mobile Phone: +41 78 733 0213 / E-mail: evidela@swissonline.ch
                         E-mail: dgleixner@dataquest.ch
CURRICULUM VITAE - ENRIQUE VIDELA
                Argentina, Buenos Aires)
                Phone #: +49 30 3082 9499
                E-mail: leonardolospennato@yahoo.it




                                              ENRIQUE VIDELA                                                       Pg. 4/4
Scheuchzerstrasse 192, 8057 Zurich, Switzerland / Mobile Phone: +41 78 733 0213 / E-mail: evidela@swissonline.ch

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Cv Enrique Videla 2011 Eng

  • 1. CURRICULUM VITAE - ENRIQUE VIDELA Personal Information First Name: Enrique Surname: Videla Birth date: July 20th, 1975 Place of Birth: Buenos Aires, Argentina Residence: Zurich, Switzerland Marital Status: Divorced, two children Nationality: Swiss and Argentinean Hobbies: Sports (Football, Ski, a.o.), Sciences & Tech., Literature, Music Working Experience 1. 2009 – EL ARROYO PRODUCCIONES ZURICH, SWITZERLAND 3. 2011 Director: Film productions, Translations, Marketing, PR 4. 2006 – IBM SWITZERLAND ZURICH, SWITZERLAND 31.12.2008 Sales and client advisory, Account Manager SMB • Sales of the entire IBM portfolio (HW, SW, IT-services, IT- and business consulting). • Main client segments: Healthcare & Life Sciences, CSI (ISVs; Business Partners; Consulting, outsourcing and hosting companies), Utilities, Transportation, a.o. • Responsible for win-back and acquisition of non-IBM customers. Target: US$ 6 Mill./year 6. 2002 – DATA QUEST AG ZURICH, SWITZERLAND 12. 2005 Sales and client advisory, Key-Account representative • One of Switzerlandʼs top sales executives of Apple Computer solutions. • Key-Account representative for top education accounts in Zurich. (ETHZ, University of Zurich, Switch Head Office, Paul Scherrer Institut, a. o.). • Top contributor to turn the branch into the companyʼs most profitable and fastest growing unit (year-to-year growth ʼ02 & ʻ03: 15%; ʻ04: >27%, Revenue CHF 2.4 Million; ʻ05: >21%) 4. 2001 – IBM ARGENTINA BUENOS AIRES, ARGENTINA 4. 2002 Customer satisfaction and business analyst IBM select • Sound contribution to design and implementation of a new CRM Programme that was later Internship rolled out to several other European and Latin-American country-offices. Programme • Adapted global IBM customer satisfaction surveys to local market. Contributed to achieve highest customer satisfaction levels for an IBM country-office in the world. • Market analyst for the sales-force. Attracted old clients back from competitors (impact estimated in +5% of sales). 1. 1999 – APPLE COMPUTER BUENOS AIRES, ARGENTINA 4. 2001 Sales and marketing Rotated through several positions in the Apple Computer country office and Apple leading distributors. • Held events to promote the country launch of iMac in a Store-in-Store based promotion campaign (best performer out of 7 people). • Designed innovative events targeted to architects and design professionals. 11. - 1. 1999 GFW TACK WORLDWIDE BUENOS AIRES, ARGENTINA Project Market Research 6. 1997 – CÆSAR PARK HOTEL BUENOS AIRES, ARGENTINA 7. 1998 Reception, Service-Line, Administration ENRIQUE VIDELA Pg. 1/4 Scheuchzerstrasse 192, 8057 Zurich, Switzerland / Mobile Phone: +41 78 733 0213 / E-mail: evidela@swissonline.ch
  • 2. CURRICULUM VITAE - ENRIQUE VIDELA Highlights of Qualifications 13 years of solid international experience in Sales, Marketing, Customer Care and Consulting in global companies as well as in SMB Sales • Services: Design, development and deployment of complex business solutions, installation of IT-Infrastructure, technical support; Data-Networks; Computer-Courses; Financing (Retail, B2B, B2C, Telemarketing) • Products: Servers, computer & peripherals, printing systems, software, complex professional & business applications (Retail, B2B, B2C) • Target: SMB, International Companies, Consumers, Public Sector, Education and Research institutions • Channel: Retail, Face-to-Face, Telesales Customer Care • Key-Account management • Conflict-resolution customerʼs issues Marketing • Market introduction of new Products, launch of retail branches, promotion events • Promotion: Presentations at POS & in Store-in-Store Events • Client segmentation and development of customized contact strategies • Market analysis and Reporting Back-Office • Reporting and Presentations • Offer-making, Order-taking, Delivery (products, invoices, bills) Training • Training of new employees in Sales-methods, procedures, use of IT systems Personal • Creativity and ability to innovate Strengths • Profound analytical skills • Very flexible and adaptable character • Goal-oriented personality • Independent working skills • Strong multicultural profile • Broad and internationally shaped education • Solid IT-knowledge • Important Social skills: o Negotiation and conflict-resolution skills o Persuasion o Very good communication and presentation skills o Team-spirit & Leadership ENRIQUE VIDELA Pg. 2/4 Scheuchzerstrasse 192, 8057 Zurich, Switzerland / Mobile Phone: +41 78 733 0213 / E-mail: evidela@swissonline.ch
  • 3. CURRICULUM VITAE - ENRIQUE VIDELA Education 1995-2001 UNIVERSIDAD ARGENTINA DE LA EMPRESA -UADE- BUENOS AIRES Master in Public Relations degree (leading business school in Argentina). Focused curriculum on Corporate and Market Communication and Organisational Behaviour. 1994 BUENOS AIRES INSTITUTE OF TECHNOLOGY -ITBA BUENOS AIRES First year of Industrial Engineering degree (most prestigious program in Argentina). 1982-1993 PESTALOZZI SCHOOL BUENOS AIRES High school degree in literature and sciences, in German, Spanish, and English. 1993 Student exchange-programme in Munich and Rosenheim, Germany. Languages Spoken Written English Fluent Fluent German Fluent (Swiss-German: 2nd Mothertongue) Fluent Spanish Native Native French Basic + Basic Italian/Port. Basic Basic IT Skills Operating very confident user of MS Windows and Apple Macintosh systems Systems some experience with AIX, Linux and OS400 Office confident user of MS Office, Lotus Smart Suite, Lotus Notes, AppleWorks, Pages, Keynote, Applications Outlook, Mail, among others Data Base experience with FileMaker Pro, MS Access, DB2, Oracle DB Systems Web-Design and confident user of QuarkXpress and Dreamweaver (experience with HTML, Java-Script) Lay-Out basic user of GraphicConverter, Adobe Photoshop, Illustrator and InDesign Internet Conceptual knowledge of: -e-commerce, web 2.0, social networking, collaborative environments, portals, mash-ups, “prosumer platforms”, blogging, e-marketing Enterprise ERP (SAP, MS Dynamics AX, Oracle), CRM (Siebel, SAP, SalesForce.com, MS Dynamics Solutions CRM), PLM (CATIA, SolidWorks, ENOVIA), DMS (CommonStore, FileNet), a.o. References Roger Müller, IBM Switzerland, Manager of ibm.com, General Business (SMB) Phone #: +41 58 333 68 10 Mobile #: +41 79 403 12 28 E-mail: roger.mueller@ch.ibm.com Gonzalo Fernández Castro, CEO Lumix Capital AG, former Chief Marketing and Business Development Officer at Adecco SA Phone #: +41 78 616 73 34 E-mail: gfc@lumixcapital.com Dave Gleixner, Data Quest AG, Branch Manager, Zurich Phone #: +41 44 265 10 13ENRIQUE VIDELA Pg. 3/4 Scheuchzerstrasse 192, 8057 Zurich, Switzerland / Mobile Phone: +41 78 733 0213 / E-mail: evidela@swissonline.ch E-mail: dgleixner@dataquest.ch
  • 4. CURRICULUM VITAE - ENRIQUE VIDELA Argentina, Buenos Aires) Phone #: +49 30 3082 9499 E-mail: leonardolospennato@yahoo.it ENRIQUE VIDELA Pg. 4/4 Scheuchzerstrasse 192, 8057 Zurich, Switzerland / Mobile Phone: +41 78 733 0213 / E-mail: evidela@swissonline.ch