1. Biswajit Paul
Email: paulbiswajit002@gmail.com, Mobile: +91- 9163706160, Alternate Mobile : +91- 8017329521
Date of Birth: 25th January 1978
Competent Technical System Administrator
Over 7+ years of accomplished experience in Windows and VMware VSphere system administration with capable of
handling various projects at in-house as well as located in different region of the globe
Presently working in a reputed Austria based organization in Kolkata as a System Administrator.
Executive Summary
• Seasoned and dynamic IT Professional with incredible experience acquired over the years in diverse areas
encompassing Infrastructure Administration/Services, developing & implementing physical server setup, Virtual
Environments, Development staging setup, Build Management, Release Management for complex & high valued projects,
Test Management and Application Management etc.
• Versatile technocrat with rich experience in
- Performance of ticket based assignment
- Remote deployment and management using HP ILO and Dell iDRAC
- Microsoft Windows 2000/2003/2008 Server. feature or system management activity like DNS, DHCP, AD, FSRM, FTP
- Managing Microsoft Active Directory Authentication Server
- Infrastructure Facility Management support and development
- Managing, developing, implementing Virtual environment in-house production using VMWARE VSPHERE
- Knowledge about iSCSI storage and NFS storage for VMWARE VSPHERE
• Thorough understanding of Project Management Methodologies; comprehensive knowledge of complete
processes and Project Setup & Scoping & Infrastructure Cost:
- Requirement Analysis & Technical Specifications
- Ability to work collaboratively within a team of other windows systems administrators to support deadlines, ability to
work independently as well
- Demonstrated ability to perform well in a dynamic environment
- Strong oral and written communication skills including documentation
• Multi-cultural professional, with deep understanding of the Indian and International business culture thereby
having the ability to work in highly diverse environments with people from varied backgrounds.
• Adept in writing functional specifications based on the requirements documentation provided by Client, technical
specifications, and work breakdown structure for each module as well as experience in Application Framework
Design & Architecture Setup
Technical Skill Sets:
Hardware : Dell PowerEdge – r210 – r610 – r710, HP Proliant ML350 G5 & G3, HP Rack Server, IBM
HS20, HS21
Remote Mgt. Tool & TCP/IP : HP ILO2/3, Dell iDRAC Understanding TCP/IP network and subnetting
Server Software : Microsoft Windows 2000/2003/2008 Server
Microsoft Tools : PS tools, MS ADMT tools, USMT, SYSPREP, MS VISIO, MS Office 2003/2007/2010
VMware VSphere : VSphere5.1, ESXi5.1, VCenter Server5.1, Various VMware Appliances, VMware Update
Manager, VCenter Conversion P2V & V2P & V2V, Vmotion (Host & Storage), Cloning and
Template for vmware , snapshot for VMware VMware ,Storage provisioning, ESX/ESXi
Command Line, VCenter Cluster & FT & DRS & HA

2. Professional Experience and Accomplishments
RHI INDIA PVT LTD, 20th
FEB 2012 till date (www.rhi-ag.com)
Systems Administrator/IT Manager
TATA CONSULTANCY SERVICES (Payroll of SELL CRAFT PVT LTD), MAY 2008- JAN 2012 (www.sellcraft.net )
Systems Administrator/Infrastructure Support Engineer
KREDENT BROKERAGE SERVICES LTD (KREDENT GROUP), JUN 2007- APR 2008 (www.kredent.com )
Systems Administrator / Infrastructure Support Engineer
Domain Experience:
MS Windows Active Directory : 7 Years 9 Months
VMware Technology : 3 Years 0 Months
IT Infrastructure : 7 Years 9 Months
Duties include in Present Organization:
- MS Windows Server 2003/2008, Active Directory & Group Policy Management
- Provision and operation of extended enterprise system infrastructure
- Administration of users and access rights Management of IT projects
- IT Infrastructure support includes Helpdesk, Network & System Support also support all own branches in India
- Administration of Windows Active Directory, DNS, Group Policy Management, FTP Servers and Print Servers in 2003
and 2008 server environment
- Migration of 2003 server to 2008 server for RDC , ADC and other server
- Analyzed performance for Windows 2003 and 2008 servers, looking for resource utilization issues with CPU, Memory,
Disk, and Network
- Troubleshoot & Resolve Escalated Operating System & Hardware Problems
- backup and restore using Symantec Backup exec 11d and NT Backup Utility
- Implementation & administration of Sophos firewall and VPN Entegra
- Install RMS Client on Ms Office Products enhance security
- Through Tight VNC , ultra VNC and remote desktop software for all type of remote support
- Microsoft outlook Clint support and lotus notes support. Manage various type of application support like SAP, Tally
etc
- Basic troubleshoot on SCCM server and all type of SCCM client troubleshoot
- SCCM Support with software deploy , patch deploy, report management, asset management etc
- Installing and configure SCCM 2007 server and configure SCCM infrastructure, managing resource , distributing
applications
- Managing the VMware ESX Server 5.1 and Virtual Centre 5.1
- Managing ESX/ESXi servers and Virtual Machines
- Managing and remote deployment and installation of Physical VCenter Server and ESX/ESXi Hosts through iDRAC
- P2V Migration (VMware P2V converter) and V2V conversion using VMware Converter
- Regular activities such as increasing disk size, adding additional drives Cloning, Teaming
- Networking and Virtual Switches (Both Primary and Extended)
- Snapshot Management
- Managed access control delegation of VMs using Virtual Center
- Setting up Alarms for various Performance Reasons
- Frequently checked ESX server logs for any problems and troubleshoot whenever necessary
- Create Virtual Machines using existing templates in ESX servers
- Monitored ESX server alarms and VM’s alarms and acted on those incidents to resolve

3. • Windows Support Details
- MS Windows Server 2003/2008, Active Directory & Group Policy Management
- Microsoft Windows 2000/2003/2008 Server. feature or system management activity like DNS, DHCP, AD, FSRM, FTP
- Provision and operation of extended enterprise system infrastructure
- Administration of users and access rights Management of IT projects
- Migration of 2003 server to 2008 server for RDC , ADC and other server
- Administration of Windows Active Directory, DNS, Group Policy Management, FTP Servers and Print Servers in 2003
and 2008 server environment
- Analyzed performance for Windows 2003 and 2008 servers, looking for resource utilization issues with CPU, Memory,
Disk, and Network
- Administration of users and access rights Management of IT projects
- Analyzed performance for Windows 2003 and 2008 servers, looking for resource utilization issues with CPU, Memory,
Disk, and Network
• VMware VSphere Support Details
- Managing the VMware ESX Server 5.1 and Virtual Centre 5.1
- Snapshot Management
- Setting up Alarms for various Performance Reasons
- Frequently checked ESX server logs for any problems and troubleshoot whenever necessary
- Create Virtual Machines using existing templates in ESX servers
- Networking and Virtual Switches (Both Primary and Extended
- Cloning and templates creation and manage for Virtual machine
- P2V Migration (VMware P2V converter) and V2V conversion using VMware Converter
- User and roles create and manage VMware
• Others Support Details
- SCCM 2007, Sophos/Symantec Antivirus
- ITIL process based delivery for IT call management, service management, delivery management, configuration
management through CCM, ITSME & EPROCESS. Maintain well defined SLAs, increased stability through incident
reduction.
- IT Infrastructure support includes Helpdesk, Network & System Support .Also support all own and franchisee hub in
Kolkata and rest of Kolkata
- backup and restore using Symantec Backup exec 11d and NT Backup Utility
- Implementation & administration of Symantec Endpoint Protection (SEP) version 11.0
- Install RMS Client on Ms Office Products enhance security
- Microsoft outlook Clint support.
- Lease line and broadband connection support
- Hp and Cisco switch configure and backup
- Performance of ticket based assignment
- Remote deployment and management using HP ILO and Dell iDRAC
- Blackberry client level support
- RSA token user console and security console management

4. Academic and Professional Credentials
MBA (Master of Business Administration, Specialization in IT), Year 2014
80.00%; Allahabad Agricultural University formally Known as AAIDU (Approved by AICTE, UGC, DEC)
DOEACC ‘A’ LEVEL (PGDCA), Year 2002
60.00%; DOE (AICTE)
B.COM (H), Year 2000
49.00%; University of Kolkata
Higher Secondary Examination (12th
Standard), Year 1997
62.00%; Board - WBCHSE
Madhyamik Examination (10th
Standard), Year 1995
62.00%; Board - WBBSE
Global Certifications:
ITIL ® Foundation Certificate in IT Service Management (ITILF ITIL ® ), Year 2013
Microsoft Certified IT Professional Windows 2008 Server (MCITP), Year 2012
Microsoft Certified Technology Specialist SCCM 2012(MCTS), Year 2012
Cisco Certified Network Administrator (CCNA), Year 2004
Training Institute – Cisco Authorized Training Institute ‘IIHT (Indian Institute of Hardware Technology)’, Kolkata
Personal Memoranda
Father’s Name : Mr. Bishnumoy Paul (Retired Businessman)
Mother’s name : Mrs. Kajal Paul (House Wife)
Sex : Male
Marital Status : Unmarried
Language Known : English, Hindi, Bengali
Nationality : Indian by Birth
Passport Status : Hold an International Passport (Passport No: L4608255)
(Issued at Kolkata, Valid up to 05.09.2023)
Pan Card No : BAIPP8688J
Key Strength : Excellent in crisis management, analyzing problems & finding solutions
Current Location : Kolkata
Permanent Address : “53/2b Central Road Jadavpur Kolkata- 700032”
References & Supporting Documents Available upon Request