1. Amanda M. Breazeale
Phone: 865-603-5128
Email: breazel3@bellsouth.net
https://www.linkedin.com/in/amanda-breazeale-48689b89
Profile
• Proactive, ability to assess and anticipate business needs of the team
• Ability to multi-task in an incredibly fast paced environment
• Professional, confident and positive demeanor
• Organized, highly motivated, and a detail-directed problem solver
• Proven ability to work in unison with both internal and external customers
• Proficient in Microsoft Outlook, Word, and Excel
Employment
Appalachian Underwriters, Inc. /American Employer Group
Treasury Management Supervisor
August 2010 – Present
• Track and reconcile daily cash transactions for 21 companies/50+ bank
accounts
• Ensure adequate funding is available for companies outstanding items and
payables
• Verify and approve daily NACHA file uploads
• Developed Treasury Process and Procedure manual
• Review employees daily work to ensure accuracy and efficiency
• Review daily cash with Executives and Vice Presidents
• Maintain a good working relationship with the companies banking teams
• Process daily banking functions; check exceptions, stop payments, wires,
bank reconciliations, positive pay files and ACH transactions
• Assist Payroll Company with ACH exceptions and returns
• Company check printing

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• Inventory control of company check stock
Semperian by GMAC
Exception Manager, Misapplied Funds, Unidentified Remittance, Quality
Assurance
December 2006- August 2010
• Provided excellent customer service to both internal and external
customers
• Researched and resolved various issues on customer accounts
• Used accounting and analytical skills to reconcile customer’s accounts and
company general ledgers
• Researched and located customer accounts for checks received with little
or no account information
• Reviewed teams daily work to ensure accuracy, efficiency, and productivity
ORNL Federal Credit Union
Loan Officer/Teller Floater
May 2001 – March 2006
• Oversaw daily teller activities as a Senior Teller
• Processed and approved customer loan applications as a loan officer
• Performed daily branch balancing procedures
• Responsible for traveling to 27 branches to train employees for
Cyberbranch Computer Access and Web Bill Pay as the Cyberbranch
Administrator
• Successfully established new employee training for a branch retail
environment
• Maintained daily balancing processes and procedures for branch
employees
• Resolved member complaints and concerns
• Track employee progress for monthly goal and incentive achievement
United Community Bank

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Teller
June 1999 – May 2001
• Responsible for cash drawer and daily balancing
• Assisted customers with bank deposits and withdrawals
• Balanced vault and ATM daily
Education and Accomplishments
• 2012 Developed Treasury Process and Procedure manual (AUI)
• 2012 Promoted from Treasury Analyst to Treasury Supervisor (AUI)
• 2011 Promoted from Account Current Processer to Treasury Analyst (AUI)
• 2010 Received 12 “Exceeding Customer Service” Awards (GMAC)
• 2009 promoted to Quality Assurance Analyst (GMAC)
• 2007 Managing Risk Certificate of Completion (ORNL)
• 2007 Safeguarding of Personal Information Certificate of Completion
(ORNL)
• 2005 Excellence in Member Service Award (ORNL)
• 2004 Certified Banking Professional Distinction (ORNL)
• 2004 Loan Officer Certification (ORNL)
• 2003 Senior Teller Certification (ORNL)
• 2001 Principles in Banking Certification (UCB)
• 1999 Graduate of Loudon High School
Professional References
Rebecca Parker-Riggins
Former Manager at GMAC & Appalachian Underwriters

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Phone: 865-604-1592
Email: beccaleigh@charter.net
Van Bevins
Former Director of Customer Service at Appalachian Underwriters
Phone: 865-679-5175
Email: van.bevins@gmail.com
Melissa McMahan
Vice President IT Core Transformation at ORNL Federal Credit Union
Phone: 865-599-9434
Email: mmcmahan@ornlfcu.com