RedQuanta is leading Mystery shopping specialist with PAN India presence....We help our clients to deliver superior and consistent customer experience to each of their customers...Our clients include leading retailers across various sectors like Automobile, Banking, Apparel, Telecommunications, Saloons, Theater, Restaurants,Education.Entertainment etc.

2. REDQUANTA
About RedQuanta MANAGEMENT
Management
• RedQuanta was founded by Pankaj Guglani an alumni of MDI Gurgaon. Before starting
RedQuanta. He has worked with Tata , Reliance and Times of India in critical positions.
Pankaj also picks up occasional teaching assignments to at various B-Schools
• Core team at RedQuanta has deep expertise and experience in the field of mystery
shopping and consulting.
Investors
• Backed by top VC’s , super angels and The Morpheus. Board of directors constitute of
senior IIM alumni.

3. WHAT WE DO?
Different types of Mystery shopping evaluations offered
by RedQuanta:
Online Audits Retail Audits
Competition Audits Telephone Audits

4. WHOM WE SERVE?
SECTORS
E-Commerce
Luxury Retail
Quick Service Restaurants
Food & Grocery
Optical Retail
Financial Services
Telecommunication
Automobiles
Speciality Retail
Clothes & Fashion Accessories
Entertainment
Education
Travel
Books, Music & Gifts
Jewellery

5. OUR TECHNOLOGY & REACH
TECHNOLOGY REACH
We use SASSIE,
(www.sassieshop.com/2rqrp) – the most
powerful & flexible software in the mystery
shopping industry worldwide, for client
20,000
Shoppers
reporting
ACROSS
550+
Cities
IN
10+
Countries

6. Redquanta’s EDGE
ROI (Return On Investment ) APPROACH
SCIENTIFIC DESIGN
REAL BUYERS AS MYSTERY SHOPPERS
ACTIONABLE DATA
MINIMIZED MANAGEMENT BANDWIDTH

7. ROI SCIENTIFIC REAL ACTIONABLE MINIMIZED
APPROACH DESIGN BUYERS DATA BANDWIDTH
[ Approach audits as investment and not expense ]
Get at least 10x return by tracking
and measuring important metrics
Sample ROI tracking matrix
ROI Parameters Base Final Growth Normalized growth which can be
Data Data attributed to mystery audits
Revenue
Walk-in/Conversion ratio
Average Ticket Size
Customer loyalty and retention

8. ROI SCIENTIFIC REAL ACTIONABLE MINIMIZED
APPROACH DESIGN BUYERS DATA BANDWIDTH
[ Our Research Analysts design a scientific mystery shopping framework for you
]
Bad Questionnaire
Design
=
Crappy Reports
=
Zero Insights
Redquanta’s Approach Competitor's Approach
Questionnaire by Questionnaire created by
DOMAIN EXPERT the same team
Simulation of actual
Random purchase
purchase scenarios
Weightage based Scoring system based on
scoring system binary language (1 & 0)

9. ROI SCIENTIFIC REAL ACTIONABLE MINIMIZED
APPROACH DESIGN BUYERS DATA BANDWIDTH
[ Authentic reports as our mystery shoppers have same income & lifestyle
as your Real customers ]
Authentic We don't send
someone earning
Reports 25k pm to audit for
Swarovski
Increase in Many of our mystery
shoppers become
Walk ins & your customers
revenues for life as they
match the profile

10. ROI SCIENTIFIC REAL ACTIONABLE MINIMIZED
APPROACH DESIGN BUYERS DATA BANDWIDTH
[ ]
Get real time actionable insights generated by our in-house analytics team
03
DAYS
Individual outlet report
(from the day of audit)
15
DAYS
Fortnightly Analysis for a quick
review We don't dump raw
30
data on our clients.
Monthly Analysis on
company’s performance
DAYS
90
DAYS
Quarterly Trend Analysis

11. ROI SCIENTIFIC REAL ACTIONABLE MINIMIZED
APPROACH DESIGN BUYERS DATA BANDWIDTH
[ We take care of data distribution. You can focus on improvements
]
Store Managers
To Take immidiate action as they are direct incharge of the stores
Zone Managers
HR Department To understand performance
To track employee at each store and to take
performance & training corrective actions
RedQuanta team will
send reports to All
Stakeholders
Core Management Middle Management
To take strategic action of closing down an to take actions at management levels on
outlet, brand experience, expansion, etc. improving the profitability of the Outlets

12. We are here!
Contact Information
Pankaj Guglani
+91-9987226770
pankajguglani@redquanta.com
Nikhil Talreja
+91-9833132632
nikhiltalreja@redquanta.com