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Alltrans Presentation 2010

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Alltrans

Experts in transport & logistics

EducationBusiness
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ALLTRANS
ALLTRANS
INVESTING IN EXCELLENCE
 
ALLTRANS Investing in Excellence PEOPLE MANAGEMENT PROCESSES TECHNOLOGY
Investing in Excellence MANAGEMENT Strategic Planning Contingency Planning Performance Monitoring Customer Service - Daily Collection Reports - SLAs - KPIs - Defined objectives - Clear mission statement - Tactical action plans - Profitability / costing priority - Relief driver availability - Monitor market innovations - Proactive cashflow administration - Dedicated team - Continual assessment
ALLTRANS Investing in Excellence PEOPLE MANAGEMENT PROCESSES TECHNOLOGY
Investing in Excellence PEOPLE Training: Drivers Performance Enhancement Training: Management & Customer Service Training: Warehouse - Tachograph regs & use - Health & Safety - HazChem licences - Manual handling - Aviation security - Safe driving - GDP ….. - Formal induction - Qualifications review prior to hire - Regular performance reviews - Ongoing support - Manual handling - HazChem - Forklift safety - Aviation security - GDP ….. - Business development planning (IMI) - Financial management (IMI) - Customer management - Credit Control ….
ALLTRANS Investing in Excellence PEOPLE MANAGEMENT PROCESSES TECHNOLOGY
Investing in Excellence PROCESSES Health & Safety Customer Service HR Management - Continual assessment - Regular on-site visits - KPIs / SLAs - Induction - Training - Reviews - Support - Daily vehicle reviews - Weekly external vehicle checks - Ongoing training Compliance Budgeting Operational Management Vehicle Upgrading / Licensing
ALLTRANS Investing in Excellence PEOPLE MANAGEMENT PROCESSES TECHNOLOGY
Investing in Excellence TECHNOLOGY Fleet Management Satellite Monitoring Operational Management Specialised Software - Planned upgrades - Regular replacements - 8 x Euro 4/5 vehicles - Detailed vehicle status - Health & safety - Optimal deployment - Optimal load building - Accounts and finance - CRM - Order management - Fulfillment monitoring - Delivery confirmation - Fleet / personnel management
INVESTING IN EXCELLENCE
ALLTRANS

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Alltrans Presentation 2010

  • 4.  
  • 5. ALLTRANS Investing in Excellence PEOPLE MANAGEMENT PROCESSES TECHNOLOGY
  • 6. Investing in Excellence MANAGEMENT Strategic Planning Contingency Planning Performance Monitoring Customer Service - Daily Collection Reports - SLAs - KPIs - Defined objectives - Clear mission statement - Tactical action plans - Profitability / costing priority - Relief driver availability - Monitor market innovations - Proactive cashflow administration - Dedicated team - Continual assessment
  • 7. ALLTRANS Investing in Excellence PEOPLE MANAGEMENT PROCESSES TECHNOLOGY
  • 8. Investing in Excellence PEOPLE Training: Drivers Performance Enhancement Training: Management & Customer Service Training: Warehouse - Tachograph regs & use - Health & Safety - HazChem licences - Manual handling - Aviation security - Safe driving - GDP ….. - Formal induction - Qualifications review prior to hire - Regular performance reviews - Ongoing support - Manual handling - HazChem - Forklift safety - Aviation security - GDP ….. - Business development planning (IMI) - Financial management (IMI) - Customer management - Credit Control ….
  • 9. ALLTRANS Investing in Excellence PEOPLE MANAGEMENT PROCESSES TECHNOLOGY
  • 10. Investing in Excellence PROCESSES Health & Safety Customer Service HR Management - Continual assessment - Regular on-site visits - KPIs / SLAs - Induction - Training - Reviews - Support - Daily vehicle reviews - Weekly external vehicle checks - Ongoing training Compliance Budgeting Operational Management Vehicle Upgrading / Licensing
  • 11. ALLTRANS Investing in Excellence PEOPLE MANAGEMENT PROCESSES TECHNOLOGY
  • 12. Investing in Excellence TECHNOLOGY Fleet Management Satellite Monitoring Operational Management Specialised Software - Planned upgrades - Regular replacements - 8 x Euro 4/5 vehicles - Detailed vehicle status - Health & safety - Optimal deployment - Optimal load building - Accounts and finance - CRM - Order management - Fulfillment monitoring - Delivery confirmation - Fleet / personnel management
  • 13. INVESTING IN EXCELLENCE

Editor's Notes

  1. Alltrans: IRHA Presentation