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Alison m. godoy resume 2015
1. Alison M. Godoy
5815 E. La Palma Avenue #286 Anaheim CA (657)242-7905 alisonmgodoy@outlook.com
Objective
To Grow, Learn and Incorporate My Talents and Experience in a Long Term Career.
Bachelors of Fine Arts - Art Institute of Southern California
· Commercial Illustration
· Drawing and Painting
· Art History,Life Drawing, Graphic Design, Business Study, Portfolio,Academic Courses and Photography.
Skills & Abilities
Customer Service
· Strong verbal and writtenskills.
· Excellent communication,understanding and problem solving for Client.
· Able to meet and exceed deadlines and commitments to Client.
· Knowledge of proper etiquette withClients,strong communicationskills onphone, email, fax and
correspondence.
· Call center operator for multiple Clients (Afterhours medical & dental, catalog orders,attorneyand
propertymanagement).
Human Resources
· Over tenyears of experience in handling Client unemployment claims,educating Client on UI Guidelines,
terminationprocedures,progressive counseling and policyadherence.
· Was DedicatedRepresentative for First Student.
· Understanding of employer tax identificationnumbers, taxes,unemployment, agency relations,
Garnishment Services andemployer guidelines.
Administrative Support
· Receptiondesk.
· Setting up meetings,appointments,travel,supplies,new employees, facilities andpresentations.
· Communications withmultiple management levels.
· Handling confidential information.
· Assisting sales department withProspect Client visits.
· Proficient inExcel,Word,PowerPoint and Outlook.
2. Page 2
Experience
Apple One Employment – April 2013 to Present
· Works at various companies as a temporaryassociate. Is flexible and quick to adapt to new jobs and
people. A self-starter who can work under all types of management styles. Companies and roles include:
· Scanning Clerk/RCOC
· Quality Inspector/MicroMetals
· StockroomClerk/Avantec
· Call Center Agent/Ansafone
· CSR/SK & A
· Data Entry/AppliedGeneral Agency
· Accounting Clerk/SouthCoast Container Corporation
· Data Entry Clerk/International CityMortgage
Self-Employed – May 2011 to February 2013
· Set up and sold various merchandise on EBay (electronics,cell phones & accessories,jewelryand
clothing);Packaged and shipped to Clients; Managed invoices andinventory;Trackedcost,expenses
and profit;Handled all Client inquiries,communications and disputes professionallyand courteously.
ADP – October 1997 to April 2011
Workedinmultiple roles withintax & financial,garnishment and unemployment departments.Required to
meet standards in work ethics,attendance,accuracy, team skills,training,winrates and state guidelines.
A self-starter,able to adapt to constant change, new tasks and advancement in job roles.Positions
include:
· Clerical
· Data Entry
· Document scanner and qualityinspection
· Unemployment Claims Processor
· Client Service representative
· Garnishment Specialist
· Administrative Assistant
· Senior Claims Processor
· ImplementationSpecialist
Personal Interests
· Health
· New technologies
· Environment
· Art & Music
· Social services
· Education