1. CuthbertLouisP.Francia
#13 Juan Luna St. Pacita
Complex, San Pedro,
Laguna
Mobile: +639199112282
Telephone: 028472903
E-mail: cuthbertfrancia@gmail.com
Objective
EducationalBackground
To put my knowledge and experience to the test to any class of sales and service at
any field of work.
De La Salle-College of Saint Benilde (Manila, Philippines)
School of Hotel, Restaurant and Institution Management
2005-2009
BachelorofScienceinHotel,RestaurantandInstitutionManagementmajorinCulinaryArts
WorkExperience Practicum I Trainee
Chef’s Station
Taft Avenue corner Vito Cruz, Manila
July 2008 – September 2008
 Assigned in Hot and Cold Kitchen
CSB Hotel Internation Conference Center
Arellano Avenue corner Estrada Street Malate, Manila 1004
October 2008 – February 2010
 Assigned in Hot, Cold Kitchen and À la carte Station
Global Fusion Inc
 Worked as a Direct Distributor
February 2010 – May 2010
Picar Dev’t Inc
 Worked as a Property Consultant
May – August 2010
Filinvest Premiere
 Worked as a Senior Property Executive
August – December 2010
Family Business (Retail) from January 2011 to July 2011

2. Teleperformance (Telstra)
 Worked as a consultant (Billing for Telstra – Australia’s #1 Telecom)
 Complaint Consultant for residential and business customers
 October 2011-2013
.
Telstra International Philippines Inc.
 Complaint Consultant for residential and business customers
 June 2013 – June 2015
TrainingsandSeminars
My Top Tier Business
 Virtual Assistant under MyOutDesk
 October 2015 – February 2016
DMCI Homes
 Affiliated Property Consultant
 March 2016 – Present
Capampangan Cuisine Demo
Filipino Cuisine Tour and Cooking Demo
Emelita W. Galang Culinary Arts Studio, Angeles City, Pampanga
November 8, 2007
Wine Pairing and Demo
Garde manger Tour and Cooking Demo
Makati-Shangrila
June 26, 2007
The Vanguard Method
Customer-in Approach
July – September 2013
Complaints Handling for Telstra Business Customers
Handling complaints for Telecom
October 2013
San Pedro Technological Institute (TESDA)
NC II Cookery (Refresher Course)
August 2015 – January 2016
References Chef Ray Nacu
Practicum Adviser
Chef’s Station
raynacu@yahoo.com
Mr. Angelo Lacson
Practicum Adviser
Chef’s Station
Ms. Leticia O. Delarmente
Dean
School of Hotel, Restaurant and Institution Management
De La Salle-College of Saint Benilde
Contact number: (632) 400 7407

3. Carlos Layug
Senior Sales Manager
Filinvest Premiere
www.facebook.com/caloylayug
Don Reyes
Telstra Supervisor
Don.Reyes@team.telstra.com
Cassandra Lopez
Telstra Supervisor
Contact number: 0917 703 6909
Winrock Martinez
Sales Manager DMCI
Contact number: 0917 677 1979