1. Alberto Acevedo
222 South Main St.
Clintonville, WI 54929
(715) 460-1576
zakshome13@gmail.com
SUMMARY
Mr. Acevedo has been in the information Technology field 2010 plus working currently at Plexus in
coating. He was educated in network engineering, security and PC hardware and software diagnostics,
troubleshooting and correcting software and hardware issues. Alberto is fluent in Spanish and English is
a quick leaner when faced with new procedures and systems,and he enjoys technical challenges and the
opportunity create customer solutions.
SUMMARYOF QUALIFICATIONS
 Bilingual: fluent in reading, writing, and speaking Spanish
 Trained new employees
 Excellent ability to lead and train staff and students.
 Remarkable ability to calculate numbers, correct entries, and post to records.
 Uncommon knowledge of computerized information systems used in financial and/or accounting
applications.
 In-depth ability to effectively communicate accounting information, policies, and/or procedures
in a manner easily understood by the customer.
 Strong ability to effectively present information in one-on-one and small group situations to
customers, clients, and other employees of the organization.
 Excellent ability to compute rate,ratio, and percent and to draw and interpret bar graphs.
 Uncommon working knowledge of bookkeeping and accounting principles and practices.
 Extensive skills in periodically accessing sensitive information required to perform job tasks.
 Profound ability to communicate effectively verbally and in writing.
 Resolved customer complaints.
 Computed and recorded totals of transactions.
 Ensures adequate telephone coverage to support volume of incoming telephone calls.
 Receive payments- phone receipt of credit card information or credit card correspondence &
forward to Data Entry to prepare bank deposit & cash jacket.
 Advise customers on purchases and provide excellent customer service.
 Developed constructive working relationships with others and maintain them over time.
 Answered customers' questions and provided information on procedures and policies.
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EDUCATION
Bachelor ofScience, Information Technology: Computer Network Management
Westwood College Westminster March 2013
AssociatesofApplied Science,Information Technology
Westwood College Westminster May 2011
GPA 3.75,Dean’s list award recipient 2010-2011
EMPLOYMENTHISTORY
Production Associate II, Plexus Neenah WI 2014- present
Customer Service, CCSI Staffing, (Pitney Bows) Appleton WI Contractor-2013

2. Teacher Aid, Clintonville Schools,Clintonville, WI 2012- present temp on call
Janitor, RBA Inc., Clintonville, WI, 2007-2008
Assembly Helper, Presto Products/Alcoa Consumer Products, Appleton,WI, 2006-2008
Packer, Nature’s Way Tissue, De Pere,WI, 2005-2005
Printer, Tee offEnterprise/Norwood Promotional Products, Indianapolis, IN 1998-2004