1. ANTHONY EARL C. QUIMPO
Graduate of BS. Computer Science | 10 Years of solid BPO/Call Canter working experienced.
18 Calla Lily Street, Saint Dominic 1,Subdivision Project6 Quezon City
Mobile No.: +63995-4385318
Email Add: anthonyearlquimpo@gmail.com
Career Objectives:
Desire a position with a career growth potential in order to gain further exposure and relevant
experience.
Employment Record:
Position: Virtual Administrative Specialist (Office Base)
May 26, 2015 to May 10, 2016 Staff Virtual Inc (Virtoren Group)
Unit 1101 Pearl bank Centre, Salcedo Village, Valero
St. Makati City
Duties and Responsibilities:
Provide outstanding administrative supportfor a US Retail Website
Send requestfor qoutation to suppliers
Create qoutes to clients
Create purchase orders to suppliers
Download and upload artwork
Follow up for suppliers
Keep the lines of communication open with our customer service printspecialist and
accountmanagers
Position: Market Researchand Appointment Setter (Back
Office Support)
January 25, 2013 up to March 18, 2015 Remote Staff Incorporated
27th
Floor, Trafalgar Plaza Bldg., H.V. Dela Costa
Ave., Makati City
Duties and Responsibilities:
Manage the basic administrative requirements ofthe commercial manager and the freight
forwarding sales channel.
Process requisitions sentby the lead generation team,monitor releasing and coordinate
immediate dispatching of goods for delivery from identified pick up point and delivery
destination.
Prepare,administer and log the flow of internal and external operational documents
involving sales departmente.g.clientfollow-ups,generate sales reports,journeyplans,
memos and approval documents.
Whenever necessarywill perform outbound acquisition to assigned leads
Position: Intraday Associate (Workforce Analysts)
Nov. 24, 2008 up to November 28, 2012 Stream Global Services Inc.
Unit 601,6th
Floor SM Annex Bldg, North Edsa
Quezon City
Duties and Responsibilities:
Works in conjunction with manycall center campaigns to monitor the flow of call volume,base
staffing (drive revenues),Real-Time queue monitoring and interprets statistical trends.My position
requires knowledge ofa variety of database software designed to analyze the flow of work on the
daily and real time basis.As a Workforce Analyst we rely on the in-house software such as eWFM,
2. IEX, RTA, Avaya CMS and any existing type of workforce managementsoftware used to manage
schedules,work flow and statistical data.
Position: Technical Support Representative
Sirius Satellite Radio
April 12, 2008 up to Nov. 23, 2008 Stream Global Services
9th
Floor, Allied Bank Bldg, Ayala Ave. Makati City.
Duties and Responsibilities:
Production Frontline,responsible for all inbound customer queries.Deliver relevantresolution and
expert advice to customers in an accuratemanner on a technical and customer service aspect.
Adhere to program's standard such as meeting the Accounts KPI goal and Customer Expectation.
Position: Hotel and Travel Reservations Specialist
January 15, 2007 to March 19, 2008 Sykes Asia
Sunnymede Bldg.,Quezon Ave.,
Quezon City
Duties and Responsibilities:
Production Frontline,responsible for all inbound customer queries.Deliver relevantresolution and
expert advice to customers in an accurate and polite manner in a customer service aspect.Adhere
to program's standard such as meeting the Accounts KPI goal and Customer Expectation.
Position: MIS Recruitment Specialist
August 17, 2005 to Dec. 28, 2006 Olympic village Group of Companies
39th
floor SummitBldg.Bonifacio Ave. Mandaluyong
City
Duties and Responsibilities:
Responsible for effective and fast recruitmentprocesses both internallyand externally.
Responsible for providing current recruitmentknowledge and trends within the marketoverall and
also for multinationals.Work closelywith assigned business’ HRMs to deliver recruitmentneeds.
Suggestproper media for approaching the rightcaliber candidates.Follow up and coordinate with
recruitmentchannels.Execute pre-screening and/or final phone/face to face interviews for junior &
mid level posts & supports all parties in concern with assessment.Coordinate with universities,
events in relation to targeted hires.Proactive coordination with departments for interviews.
Supervise & interact closelywith different teams as well as continuous follow up with on-boarding.
Educational Attainment:
Tertiary: AMA Computer University
BS Computer Science Graduate
Secondary: Science DevelopmentNational High School
Primary: Nabas ElementarySchool
Personal Information:
Age: 35 years old Gender: Male
Birthdate: June 13, 1981 Civil Status: Single
Birthplace:Kalibo,Aklan Religion:Roman Catholic
Nationality: Filipino
Seminars and Trainings Attended:
Internet Commerce Seminar
AMA Computer University, Villa Arca Subd., Proj. 8 Quezon City
Mechatronics Seminar and Consulting
3. RCBC Plaza, Ayala Ave. Ayala Ave, Makati City
On The Job Training
LARES (Land Registration Office System) East Ave, Quezon City
Computer and Technical Skills:
IEX, eWFM, Pipkins,CMS Avaya, RTA
Windows 98 to 2007 The Internet
MS Office 97 to 2007 Database management
System Analysis and Design Typing speed of 45 wpm
Achievements and Accomplishments:
Earning the Degree of BS Computer Science
Rotaract Club of AMACU (Secretary)
Author of Thesis Entitled “Information System on World Class Cuisine”
Volleyball Player (Varsity)
AMACU Glee Club (Member)
Character References:
Julian Todd
Supervisor,Staff Virtual Incorporated (Virtoren Group)
Mobile#:+63.917.866.9828
Ms. Mary Rumelle JoySarigumba
Director, Operations Planning ofStream Intraday Global Command Center
Mobile#:+63.917.582.1958
Desk#:+632.908.1308
Mr. Christian Earl G. Almira
Operations Planning Team Manager ofStream Intraday Global Command Center
Mobile#:+63.919.958.9258
Desk#:+1.613.9622004 ext. 2961924
Avaya#:2961924