1. K i m b e r l y G a u t h i e r
108 Stuart Street
London, Ontario N5Y 1S6
226-374-6280 - Gauthierkim1@gmail.com
Objective: Seeking a position in Administration
Highlights of Qualifications
 Over 6 years’ successful experience in the clerical field
 Bilingual in French and English
 Proficient in the use of Microsoft Word, Excel, Access and Power Point programs
 Technically inclined and able to use a variety of spreadsheet and database programs
 Excellent written and verbal communication skills
 Able to answer phones, file, photocopy and create reports effectively
 Familiar with the importance of maintaining client confidentiality
 Detail oriented, organized and able to multi-task effectively
 Able to maintain calm in a high pressure, fast paced environment
Relevant Training
Administrative and Clerical Training Program (ACT), Pathways Skill Development 2014
 Proficient in MS Outlook, Word, Excel and PowerPoint
 Typing speed of over 35 WPM
 Office Procedures/Equipment
 Basic Accounting/Bookkeeping
 Modern Communication including business correspondence & social media
 Oracle software
Employment Experience
Administrative Assistant, (Co-Op) The Co-operators, London, ON 2014
 Performed various administrative duties, including opening and distributing mail, filing,
photocopying and data entry
 Greeted clients, answered phones, relayed messages and addressed clients concerns
and/or questions
 Scanned documents for distribution
Claims Examiner, London Life, London, ON 1988-1994
 Reviewed and assessed healthcare claims
 Determined claim eligibility based on policy contract criteria
 Called health care service providers for missing and incomplete claim information
 Made accurate payment decisions according to adjudication guidelines
 Met productivity and quality targets
 Maintained a clean and organized work space
Education and Training
Administrative and Clerical Training, Pathways Skill Development, London, Ontario 2014
WHMIS, Pathways Skill Development, London, Ontario 2014
CPR/First Aid, Pathways Skill Development, London, Ontario 2014
Computerized Office Essentials, Fanshawe College, London, ON 2011

2. OSSD, Walkerville District High School, Windsor, ON 1978