Carlin Phillips is seeking a new position and provides a summary of qualifications including analytical skills, strong communication abilities, and problem solving experience. She has a Master's degree in Business Administration and a Bachelor's degree in Project Management from ITT Technical Institute. Her work history includes various roles in retail, logistics, and electronics testing with companies such as US Post Office, FedEx Ground, Old Navy, Home Depot, Invivo, and Nokia Mobile Phones. She has over 15 years of work experience in customer service, logistics, and repair technician roles.

1. Carlin Phillips
PO 951335,Lake Mary, FL 32795 (407)462-2069 CarlinCPhillips@hotmail.com
Summary of Qualifications
 Analytical Skills, capable of visualizing,
articulating and solving both complex
and straightforward problems and
concepts and make decisions that are
functional and based on available
information
 Active Listener, demonstrated on the
job ability to give full attention to what
other people are saying, taking time to
understand, asking questions as
appropriate, and not interrupting at
inappropriate times
 Communication Skills, proficient in
speaking, listening, questioning and
writing with clarity and conciseness
 Problem Solver, skillful at working
through a number of steps or stages in
detecting and recognizing that there is a
problem; identifying the nature of the
problem; defining the problem
Education
ITT Technical Institute Online, Lake Mary, FL
 Master, Business Administration Trained in All points of Business Mgmt. 3/2014-12/2015
 Bachelor of Science, Project Management from RFP to Closeout 12/2011-3/2014
 Associate of Applied Science, Electronic Engineering Technology (earlier)
Employment History
US Post Office, Sun Coast District 11/2015-Present
Holiday PSE Clerk
 Scan and sort package for Delivery in Florida
FedEx Ground, Sanford, FL 10/2015- Present
Package Handler
 Unload trucks within time specified
 Sorter sort packages with small amount of error
Old Navy, Sanford, FL 7/2012 – Present
Cleaning Associate
 Keep facilities in a clean and orderly condition
 Gather and empty trash; Dust furniture, walls, machines, or equipment
 Service, clean, and supply restrooms
Home Depot, Altamonte Springs, FL 10/2012 – 7/2015
Lot Engineer
 Progressed from position Delivery Puller to Stocker to Garden Center Associate to Lot Attendant
 Received Gold Homer Badge for receiving 10 awards of exemplary customer service, 2014
Walmart, Sanford, FL 4/2005 – 12/2008
Custodian
 Keep building in clean and orderly condition, gather and empty trash
 Scrub hallways, floors and public bathrooms; buff and wax tile floors
Invivo – Philips Medical Systems, Orlando, FL 10/2005 – 11/2007
Tester 2
 Tested amplifiers, power supplies, displays and all other printed circuit assembly boards directed
to the test department
 Performed major clerical duties for the test department
 Promoted from Tester 1 to Tester 2

2. Nokia Mobile Phones, Melbourne, FL 6/2000 – 2/2005
Level 3 Diagnostic Repair Technician
 Promoted from Level 1 Diagnostic Technician to directly to Level 3 Diagnostic Technician
 Repaired cellphones to (like-new) status
 Maintained of knowledge 12 different type of cell phones to repair average of 20 per day