1. SUNG HONG
2544 South Genoa Court  Aurora, CO 80013  bubbolz@comcast.net
OBJECTIVE
Seeking a challenging position within a stable company that encourages learning, development
and professional growth.
Skills
Data Entry Quality Assurance Due Diligence Database
Customer Service Typing Phones
Bilingual (English/Korean) Problem Solving Fax machine
Order Processing Microsoft office Copier/Color Copier
PROFESSIONAL HIGHLIGHTS
Loan Servicing Experience
Nelnet Loan Servicing
 Process mail and files in a timelymanner (Claims SupportDivision).
 Assist SpecialtyTeam with processing death accounts.
 Assisted with the creation, development and testing ofthe Due Diligence database.
 Provide guarantors with timely,thorough, and accurate borrower history information in coding the Due
Diligence database.
 Federal GovernmentSecurity 5C level clearance (DepartmentofEducation).
 Work at home and meetor exceed departmental goals
ResearchExperience
Reed Construction Data
 Researched the mosteffective delivery options and quality information in the construction marketplace.
 Provided products and services with the highestlevels ofquality and excellence to clients .
 Processed and maintained construction projectleads.
Processing / Order Entry Experience
Imagistics International
 Picked, processed and entered orders daily.
 Inventory control.
 Quality Assurance.
 Worked directly with distribution centers in regards to all orders and inventory control.
Employment History
Nelnet Loan Servicing Representative II 01/07-present
Golden Time Personal Care Relative Care 03/16-present
A Plus Personal Care Relative Care 11/15-03/16
Professional Home Health Care Inc Relative Care 06/13-12/13
Construction Data Bid Facilitator 04/05-01/07
Veracity Credit Consultants,LLC Processor 09/04-02/05
Sourcecorp Data Processor 05/04-09/04
Imagistics International Business Processor 08/00-11/03
Education
Junior year-Bachelor’s degree, Geography University of Colorado