1. ALBA CECILIA CAMELO WARCHAK, MA
San Diego, CA
760-521-9321
albacamelo@yahoo.com
BUSINESS DEVELOPMENT PROJECT MANAGEMENT MARKETING STRATEGIES
Customer Service Advocate Realtor Account Management
A dynamic, bilingual Real Estate Sales Professional reflecting pioneering experience and record-breaking performance in
the fast-paced and competitive property sales industry. Drives new business through providing excellent customer
service and establishes strategic partnerships with key stakeholders and executives to increase revenue. Outstanding
success in building and maintaining relationships with decision-makers, establishing large volume accounts and ensuring
clients retention and loyalty. Well organized with a track record that demonstrates self-motivation, ambition and the
creativity to achieve both personal and corporate goals proven by my performance, referrals and growing client base.
Exceptional academic qualifications, including a Master in Communications and a Bachelor Degree in Journalism and
Mass Media from Los Libertadores University, Bogotá, Colombia, as well as Graduate Studies in Specialized Higher
Management from Los Andes University Business Administration- Bogotá, Colombia.
SELECTED HIGHLIGHTS
Maintained Top Producing Agent status for five consecutive years.
Top selling agent, 2003, 2004, 2005, 2006
Generated contracts, files and financial documents to assist clients with the complex procedures of closing
residential mortgage loans.
Coordinated with team members, creating an environment focused on productivity, client satisfaction and
collaboration.
Fluently utilized various computer software programs to expedite work processes, including Microsoft Office: Excel,
Word and PowerPoint.
Exercised strong communication and interpersonal skills to formulate good working relationship with co-workers,
clients and the public.
CORE COMPETENCIES
Strategic Market Planning Client Development Community Relations
Real Estate Mortgage Strategies Risk Management
Customer Service Market Research Financial Analysis
Account Sales Projections Project Management Relationship Building
PROFESSIONAL EXPERIENCE
Realty One Group San Diego, CA 2014 – Present
NLB Financial Corp San Marcos, CA 2009 - 2014
Keller Williams Realty Carlsbad, CA 2004 – 2008
Century 21 Carlsbad, CA 2001 – 2004
Real Estate Agent
Consistently exceeded corporate and personal sales quotas to achieve Top Agent Producer status five years in a row.
Developed lasting relationships with clients (buyers/sellers), agents and lenders resulting in repeat business,
referrals and establishing an outstanding reputation in the industry.
Took initiative to generate individual contacts through outside sales, cold calling, referrals and networking.
Work with a team and motivate each member to build business through attentive and diligent client interaction.
Accurately calculate and coordinate sales contracts as well as analyze financial and mortgage procedures for clients.
Responsible for marketing and advertising strategies, communicating these approaches to executives and team
members.
Establish procedures for ensuring accurate coordination of schedules and meetings which increases work efficiency.
2. ALBA CECILIA CAMELO WARCHAK Résumé – Page 2
Technology and Communications Bogotá, Colombia 1991 – 2000
Contract Administrator
Excelled in the creation and expansion of policies for the acquisition of contracts in public and private companies
nationwide.
Performed administrative functions in human, financial and technical resources departments.
Responsible for planning and organizing office work and performing processes on various professional levels.
Consistently praised for the quality and timelines of reports, attention to detail, exemplary customer service delivery
and team-player attitude.
Delivered excellent support skills and strictly adhered to all company policies and procedures.
Provided outstanding and professional client/customer support, receiving high satisfaction ratings.
Garnered expertise in database systems to track and develop records and document financial reports.
Collaborated with peers on multiple, complex administrative projects to exceed all expectations and deliver projects
on time.
Maintained a detailed calendar for coordinating schedules, arranging consultations and scheduling appointments for
executives.
Designed corporate presentations for meetings and special events.
Effectively handled critical projects for top executives with high levels of confidentiality.
EDUCATION
Los Libertadores University, Bogotá, Colombia
Bachelor Degree – Journalism and Mass Media
Los Andes University Business Administration- Bogotá, Colombia
Master Degree – Communications
Graduate Studies – Specialized Higher Management
Certifications or Additional Education:
ADDITIONAL CREDENTIALS
TECHNICAL SKILLS Microsoft Office (Word, Excel, PowerPoint, Outlook
LANGUAGES English and Spanish
HONORS & AWARDS Agent Top Producer – Keller Williams, 2005, 2006
Agent Top producer – Century 21 , Centurion 2003, Double Centurion 2004
PROFESSIONAL DEVELOPMENT Public Relations Course, Incolde, Bogotá, Colombia
Administrative Hiring Seminar
Project Identification, Formulation and Execution Seminar
Principles of Marketing Seminar
ORGANIZATIONS Colombian Chamber of Commerce, San Diego, CA ; President and Founder – 2004,
2005, 2006
Detailed Professional References Available upon Request