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ALBA CECILIA CAMELO WARCHAK, MA
San Diego, CA
760-521-9321
albacamelo@yahoo.com
BUSINESS DEVELOPMENT  PROJECT MANAGEMENT  MARKETING STRATEGIES
Customer Service Advocate  Realtor  Account Management
A dynamic, bilingual Real Estate Sales Professional reflecting pioneering experience and record-breaking performance in
the fast-paced and competitive property sales industry. Drives new business through providing excellent customer
service and establishes strategic partnerships with key stakeholders and executives to increase revenue. Outstanding
success in building and maintaining relationships with decision-makers, establishing large volume accounts and ensuring
clients retention and loyalty. Well organized with a track record that demonstrates self-motivation, ambition and the
creativity to achieve both personal and corporate goals proven by my performance, referrals and growing client base.
Exceptional academic qualifications, including a Master in Communications and a Bachelor Degree in Journalism and
Mass Media from Los Libertadores University, Bogotá, Colombia, as well as Graduate Studies in Specialized Higher
Management from Los Andes University Business Administration- Bogotá, Colombia.
SELECTED HIGHLIGHTS
 Maintained Top Producing Agent status for five consecutive years.
 Top selling agent, 2003, 2004, 2005, 2006
 Generated contracts, files and financial documents to assist clients with the complex procedures of closing
residential mortgage loans.
 Coordinated with team members, creating an environment focused on productivity, client satisfaction and
collaboration.
 Fluently utilized various computer software programs to expedite work processes, including Microsoft Office: Excel,
Word and PowerPoint.
 Exercised strong communication and interpersonal skills to formulate good working relationship with co-workers,
clients and the public.
CORE COMPETENCIES
 Strategic Market Planning  Client Development  Community Relations
 Real Estate  Mortgage Strategies  Risk Management
 Customer Service  Market Research  Financial Analysis
 Account Sales Projections  Project Management  Relationship Building
PROFESSIONAL EXPERIENCE
Realty One Group  San Diego, CA  2014 – Present
NLB Financial Corp  San Marcos, CA  2009 - 2014
Keller Williams Realty  Carlsbad, CA  2004 – 2008
Century 21  Carlsbad, CA  2001 – 2004
Real Estate Agent
 Consistently exceeded corporate and personal sales quotas to achieve Top Agent Producer status five years in a row.
 Developed lasting relationships with clients (buyers/sellers), agents and lenders resulting in repeat business,
referrals and establishing an outstanding reputation in the industry.
 Took initiative to generate individual contacts through outside sales, cold calling, referrals and networking.
 Work with a team and motivate each member to build business through attentive and diligent client interaction.
 Accurately calculate and coordinate sales contracts as well as analyze financial and mortgage procedures for clients.
 Responsible for marketing and advertising strategies, communicating these approaches to executives and team
members.
 Establish procedures for ensuring accurate coordination of schedules and meetings which increases work efficiency.
ALBA CECILIA CAMELO WARCHAK Résumé – Page 2
Technology and Communications  Bogotá, Colombia  1991 – 2000
Contract Administrator
 Excelled in the creation and expansion of policies for the acquisition of contracts in public and private companies
nationwide.
 Performed administrative functions in human, financial and technical resources departments.
 Responsible for planning and organizing office work and performing processes on various professional levels.
 Consistently praised for the quality and timelines of reports, attention to detail, exemplary customer service delivery
and team-player attitude.
 Delivered excellent support skills and strictly adhered to all company policies and procedures.
 Provided outstanding and professional client/customer support, receiving high satisfaction ratings.
 Garnered expertise in database systems to track and develop records and document financial reports.
 Collaborated with peers on multiple, complex administrative projects to exceed all expectations and deliver projects
on time.
 Maintained a detailed calendar for coordinating schedules, arranging consultations and scheduling appointments for
executives.
 Designed corporate presentations for meetings and special events.
 Effectively handled critical projects for top executives with high levels of confidentiality.
EDUCATION
Los Libertadores University, Bogotá, Colombia
Bachelor Degree – Journalism and Mass Media
Los Andes University Business Administration- Bogotá, Colombia
Master Degree – Communications
Graduate Studies – Specialized Higher Management
Certifications or Additional Education:
ADDITIONAL CREDENTIALS
TECHNICAL SKILLS Microsoft Office (Word, Excel, PowerPoint, Outlook
LANGUAGES English and Spanish
HONORS & AWARDS  Agent Top Producer – Keller Williams, 2005, 2006
 Agent Top producer – Century 21 , Centurion 2003, Double Centurion 2004
PROFESSIONAL DEVELOPMENT  Public Relations Course, Incolde, Bogotá, Colombia
 Administrative Hiring Seminar
 Project Identification, Formulation and Execution Seminar
 Principles of Marketing Seminar
ORGANIZATIONS  Colombian Chamber of Commerce, San Diego, CA ; President and Founder – 2004,
2005, 2006
Detailed Professional References Available upon Request
  

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Resume Alba (2)

  • 1. ALBA CECILIA CAMELO WARCHAK, MA San Diego, CA 760-521-9321 albacamelo@yahoo.com BUSINESS DEVELOPMENT  PROJECT MANAGEMENT  MARKETING STRATEGIES Customer Service Advocate  Realtor  Account Management A dynamic, bilingual Real Estate Sales Professional reflecting pioneering experience and record-breaking performance in the fast-paced and competitive property sales industry. Drives new business through providing excellent customer service and establishes strategic partnerships with key stakeholders and executives to increase revenue. Outstanding success in building and maintaining relationships with decision-makers, establishing large volume accounts and ensuring clients retention and loyalty. Well organized with a track record that demonstrates self-motivation, ambition and the creativity to achieve both personal and corporate goals proven by my performance, referrals and growing client base. Exceptional academic qualifications, including a Master in Communications and a Bachelor Degree in Journalism and Mass Media from Los Libertadores University, Bogotá, Colombia, as well as Graduate Studies in Specialized Higher Management from Los Andes University Business Administration- Bogotá, Colombia. SELECTED HIGHLIGHTS  Maintained Top Producing Agent status for five consecutive years.  Top selling agent, 2003, 2004, 2005, 2006  Generated contracts, files and financial documents to assist clients with the complex procedures of closing residential mortgage loans.  Coordinated with team members, creating an environment focused on productivity, client satisfaction and collaboration.  Fluently utilized various computer software programs to expedite work processes, including Microsoft Office: Excel, Word and PowerPoint.  Exercised strong communication and interpersonal skills to formulate good working relationship with co-workers, clients and the public. CORE COMPETENCIES  Strategic Market Planning  Client Development  Community Relations  Real Estate  Mortgage Strategies  Risk Management  Customer Service  Market Research  Financial Analysis  Account Sales Projections  Project Management  Relationship Building PROFESSIONAL EXPERIENCE Realty One Group  San Diego, CA  2014 – Present NLB Financial Corp  San Marcos, CA  2009 - 2014 Keller Williams Realty  Carlsbad, CA  2004 – 2008 Century 21  Carlsbad, CA  2001 – 2004 Real Estate Agent  Consistently exceeded corporate and personal sales quotas to achieve Top Agent Producer status five years in a row.  Developed lasting relationships with clients (buyers/sellers), agents and lenders resulting in repeat business, referrals and establishing an outstanding reputation in the industry.  Took initiative to generate individual contacts through outside sales, cold calling, referrals and networking.  Work with a team and motivate each member to build business through attentive and diligent client interaction.  Accurately calculate and coordinate sales contracts as well as analyze financial and mortgage procedures for clients.  Responsible for marketing and advertising strategies, communicating these approaches to executives and team members.  Establish procedures for ensuring accurate coordination of schedules and meetings which increases work efficiency.
  • 2. ALBA CECILIA CAMELO WARCHAK Résumé – Page 2 Technology and Communications  Bogotá, Colombia  1991 – 2000 Contract Administrator  Excelled in the creation and expansion of policies for the acquisition of contracts in public and private companies nationwide.  Performed administrative functions in human, financial and technical resources departments.  Responsible for planning and organizing office work and performing processes on various professional levels.  Consistently praised for the quality and timelines of reports, attention to detail, exemplary customer service delivery and team-player attitude.  Delivered excellent support skills and strictly adhered to all company policies and procedures.  Provided outstanding and professional client/customer support, receiving high satisfaction ratings.  Garnered expertise in database systems to track and develop records and document financial reports.  Collaborated with peers on multiple, complex administrative projects to exceed all expectations and deliver projects on time.  Maintained a detailed calendar for coordinating schedules, arranging consultations and scheduling appointments for executives.  Designed corporate presentations for meetings and special events.  Effectively handled critical projects for top executives with high levels of confidentiality. EDUCATION Los Libertadores University, Bogotá, Colombia Bachelor Degree – Journalism and Mass Media Los Andes University Business Administration- Bogotá, Colombia Master Degree – Communications Graduate Studies – Specialized Higher Management Certifications or Additional Education: ADDITIONAL CREDENTIALS TECHNICAL SKILLS Microsoft Office (Word, Excel, PowerPoint, Outlook LANGUAGES English and Spanish HONORS & AWARDS  Agent Top Producer – Keller Williams, 2005, 2006  Agent Top producer – Century 21 , Centurion 2003, Double Centurion 2004 PROFESSIONAL DEVELOPMENT  Public Relations Course, Incolde, Bogotá, Colombia  Administrative Hiring Seminar  Project Identification, Formulation and Execution Seminar  Principles of Marketing Seminar ORGANIZATIONS  Colombian Chamber of Commerce, San Diego, CA ; President and Founder – 2004, 2005, 2006 Detailed Professional References Available upon Request   