1. Brent Noel Nelson
4334 Upton Ave N
Minneapolis, Minnesota 55412
612.599.5277
Brent.N.Nelson@gmail.com
SUMMARY
Business development /process improvement leader with extensive experience creating and
executing strategies to develop client relationships, cross sell financial services products, and
improve processes and efficiencies. Specific areas of expertise include:
Project and Client Management Quality Methodology
Financial Analysis Client Marketing and Communications
Channel Strategy and
Development
Cross Functional Team Leadership
PROFESSIONAL EXPERIENCE
American Express, New York, NY 2014-
Multinational Manager Account Development
Responsible for maintaining and developing professional relationships with assigned portfolio of
multinational corporate clients. Engaged in providing strategic consultative services on American
Express products & industry knowledge to multiple levels of assigned clients ranging from
Procurement, Treasury, & Executive Management (including C-Suite).
Successfully developed Global Corporate Payment portfolio in 2015 exceeding volume targets by
10% and launching two new U.S. card programs estimated at $18M in new charge volume in
2015.
Launched 13 Global card programs in 2015 ranging including China, India, Guatemala,
Nicaragua, Pakistan, Bangladesh, and Korea representing $2M in new charge volume in 2015.
Provided strategic consulting solutions to successfully engage two high risk accounts to re-
negotiate contracts and retain business representing $20M in charge volume. Identified
additional business opportunities within these two accounts to grow charge volume by 15%.
U.S. BANK, Minneapolis MN 2010-2014
Assistant Vice President Relationship Management—Corporate Payment Systems
Responsible for developing professional relationships with existing U.S. Bank Corporate Payment
Systems clients to increase market penetration, improve profitability, cross sell U.S. Bank products
and services, and enhancing U.S. Bank’s image to develop opportunities for new and additional
business.
Successfully developed Corporate Payment Systems portfolio in 2012 and 2013 exceeding growth
targets by 3.5% achieving total volume of $750M and total revenue for U.S. Bank of $7M+.
Exceeded 2013 U.S. Bank Program Optimization targets by 50% representing $15M in additional
volume and $300K additional revenue for U.S. Bank
Successfully resigned three large US. Bank Commercial Market clients in 2013/2014 representing
$220M in annual volume and $2M in annual revenue

2. Promoted to Team Lead in 2013, responsible for mentoring, training, and skills development for a
four individuals on the commercial market team.
GE MONEY St. Paul, Minnesota 2004 – 2009
Client Services Manager
Managed credit card and installment loan programs, including program and product development;
client origination and acquisition; merchant enrollment, training, and activation; client reporting and
analysis; and cardholder acquisition and activation.
Co-led initiative to develop strategy for penetrating Home Improvement/Outdoor Living market via
inside and outside sales team. Grew volume from $4 million to $31 million in one year, exceeding
650% of plan.
Led LEAN Six Sigma sub-team to redesign dealer enrollment process to minimize activation
delays. Reduced average enrollment time from 7 to 1.5 days (79% decrease), creating $18
million in incremental sales volume per year.
Co-led team to develop strategy and products to penetrate kitchen and bath remodeling markets,
representing an incremental $15 million in funded volume throughout 2008.
Partnered with business development team to close national relationship deals. Responsibilities
included proposal development, client presentations, and program launch. Incremental sales
volume generated by new clients over the past three years exceeds $100 million.
GE COMMERCIAL FINANCE–
FLEET SERVICES, Eden Prairie, Minnesota 1994 – 2004
Fleet Specialist II (1998-2004)
Fleet Specialist I (1997–1998)
Driver Call Center Representative (1995-1997)
Customer Group Coordinator (1994-1995)
EDUCATION
Concordia University, St. Paul, Minnesota 2008
Bachelor of Arts, Marketing Management -- High Honors (Summa Cum Laude) 4.0 GPA
AWARDS & DISTINCTION
2014 U.S Bank Corporate Payment Systems Pinnacle Performance Award
GENERAL ELECTRIC CORPORATE TRAINING
Influencing Skills (2008) Effective Coaching Skills (2007)
Innovative Problem Solving (2007) Hiring the Right People (2007)
Building Essential Leadership Skills (2007) Project Management (PMBOK) at GE (2006)
Green Belt Certification Exam (2004) Black Belt Certification Exam (2000)