Learning Academy Guide Final

Development Resource Guide
Your guide to resources to help
you develop your leadership
and technical competence
Learning Academy

3
The Learning
Academy is pleased
to introduce this
consolidated guide to
the many programs,
home office classes
and learning
resources that are
available to you.
Our purpose is to help you identify and
take advantage of those opportunities
that are best suited to support your
growth and development – furthering
your career while enriching Novo Nordisk’s
collective talent.

4 5
Resources
Course Overview
Course Details
Course Registration
Course Index
7
15
21
41
45
As Novo Nordisk evolves as a knowledge-based organization,
we depend on you to engage in active learning throughout your
career. Your growth and development will shape our shared future
as well as your own.
That makes providing you with the best possible learning
resources more than a commitment. It’s our responsibility, and our
highest priority. Our ever-expanding variety of programs, courses
and resources are designed to meet your diverse needs, interests
and learning styles. There’s literally something for everyone.
This guide was developed to make it quick and easy to find and
choose learning opportunities that are right for you. In it you will
find comprehensive information on a wide range of options. Use it
when you design your Individual Development Plan (IDP), identify
learning resources for your direct reports, consider alternative
career paths, or as inspiration to explore something new.
Whichever route you take, the journey of Learning and
Development brings many kinds of rewards. Enjoy them all.
Career-long learning starts here Contents

6
ResourcesBeyond the classroom
Learning-rich resources and
opportunities to help you develop
and grow your career.

9
Beyond the classroom
Learning-rich resources and
opportunities to help you develop
and grow your career.
My Mentoring
The My Mentoring program fosters relationships that
help you develop skills and knowledge while you reach
your career development goals. Mentors and Mentees
are matched based on their competencies and goals,
adding a uniquely personal dimension to formal and
informal learning opportunities.
You and your Mentor can also participate in monthly
Mentoring Lunch & Learns, where you and other
Mentor/Mentee teams build essential Mentoring
relationship skills and behaviors and share best
practices.
How it works
After you apply and are approved* to participate in
the program, you will receive training that guides you
through roles, responsibilities and how to use the web-
based My Mentoring matching system. You will use this
system to search among available Mentors and invite
them into a mentoring relationship. The initial match
is based on competency strengths and development
needs. You can also refine your search based on criteria
such as department, level and location.
Getting started
To learn more and apply to participate in the
program, visit the Performance Management &
Career Development page, Explore Mentoring &
Coaching. If you have questions, please e-mail the
Learning Academy at NNI L&D Training.
*Note: To qualify to participate in the program, participants
must have been a Novo Nordisk employee for at least 12
months, have at least a “Meets Expectations” or greater
performance rating, and have their Manager’s and HR
Business Partner’s approval. Applications for both Mentors
and Mentees are located on the Performance Management &
Career Development page, Explore Mentoring & Coaching.

10 11
Beyond the classroom
Knowledge-rich resources to
help you learn and grow
Novo Nordisk Toastmasters Club
If you would like to overcome your fear of public
speaking, improve your presentation skills and receive
constructive feedback from peers, then the Novo
Nordisk Toastmasters Club may be for you.
Toastmasters International is a non-profit organization
with thousands of clubs worldwide. More than four
million people have honed their communication and
leadership skills with the help of Toastmasters.
Maybe you can too!
How it works
The mission of the Novo Nordisk Toastmasters Club
is to provide a mutually supportive and positive
learning environment in which every individual
member has the opportunity to develop
communication and leadership skills – skills that
foster self-confidence and personal growth.
The Novo Nordisk Toastmasters Club was organized
about two years ago and currently has almost 50
members. Members meet every other Thursday to help
each other become more competent and comfortable
speaking in front of an audience.
Getting started
To join or learn more, please e-mail the Learning
Academy at NNI L&D Training.
Tape Rental Library (TRL)
TRL lets you turn down time into found time with
audio CDs for your self-development. Choose from
hundreds of titles on topics like Change Management,
Building Relationships and Leadership Development.
You can easily find something that will help you move
forward in your career and in your life.
How it works
Audio CDs are easy to work into a busy schedule.
Just order a few titles from TRL. You’ll receive them,
one at a time, via interoffice mail. Listen and learn
while you drive to and from work, exercise or do your
household chores. Then, return the CD and you’ll
automatically receive the next one on your list.
Getting started
Visit TRL by going to the “Performance Management
& Career Development” page, found on Globeshare
under “People - On the job.” From there, click on the
“TRL” link under the “Spotlight Section.” To learn
more, please e-mail the Learning Academy at NNI
L&D Training.
Learning Management System (LMS)
The Novo Nordisk LMS is a powerful web-based
tool for organizing your learning and development.
The LMS manages the delivery of both self-paced
and Instructor-Led classes in an easy-to-use,
integrated online environment while providing the
documentation, tracking and reporting metrics for
each offering.
How it works
You begin at the LMS homepage. The LMS is found
on Globeshare under “Performance Management
& Career Development” / “People - On the job”
page. From there, click on the “LMS” link under the
“Spotlight Section.”
From the homepage, you can browse the extensive
online LMS catalog, or use its search engine to find
the training that’s right for you. You can self register,
or you may be assigned to a class by your manager.
Classes and courses you’ve registered for or been
assigned appear on your My Learning page. You can
launch web-based course work directly from this
page, and use it to view your scheduled Instructor-Led
Training classes.
The My Training History link provides you with all of
your training history information, including enrollment
and date of completion. The information displayed
on this page reflects your progress in completing your
classes and courses.
Getting started
Please direct your questions about the LMS to the
NNI HReLearning mailbox.
Tuition Assistance Program
The Tuition Assistance Program provides eligible
employees with financial assistance for certain
certification and degree programs that will improve
job performance or enable the employee to advance in
line with his/her development plan.
How it works
Full and part-time employees of Novo Nordisk are
eligible to apply for tuition assistance for covered
courses beginning on or after their six-month service
date. Part-time employees are eligible on a prorated
basis, based on the number of regularly-scheduled
hours worked per week. Approved course(s) must be
part of an undergraduate, graduate, post-graduate, or
distance learning degree program that is job related
and conducted by an accredited college, university or
technical institute.
Getting started
To learn more and apply to participate in the program
visit People – On the Job / Performance Management
& Career Development and access the “Get Tuition
Assistance” link found under the “Grow Career”
heading on Globeshare.

12 13
Knowledge Inside
The Novo Nordisk Library supports decision-
making within Novo Nordisk and strengthens the
company’s competitive advantage. Library resources
are accessible to all Novo Nordisk employees and
provide:
• Comprehensive information intelligence
• Expert research and analysis services
• Strategic information surveillance
• Global access to quality information services
and sources
The Novo Nordisk Library meets
information needs for:
• Research and development
• Patents
• Sales and marketing
• Clinical and medical
• Business and management
• Production
How to reach us
1100 Campus Road, 3rd Floor South
Phone (609) 514-8055 or ext. 6000
Fax (609) 580-8818
E-mail NNI_LIBRARY@NovoNordisk.com
Link http://home.novo.dk/webhotel/hcb/library/
Library programs
getAbstracts: Read What the CEOs Read:
You have access to professionally written summaries of the
best and most popular business books through the Library’s
license with getAbstract, the world’s largest business book
summary service.
Titles such as IT Savvy: What Top Executives Must Know
to Go from Pain to Gain; Blink: The Power of Thinking
Without Thinking; The Art of SpeedReading People: How to
Size People Up and Speak Their Language; and How to Sell
When Nobody’s Buying: And How to Sell Even More When
They Are.
• Over 5,000 Summaries
• 50+ new titles per month
• The Personalized Summary Service
Hundreds of Audiobooks On-site
Perfect for commuting or travel, the Novo Nordisk Library
provides you with instant access to hundreds of the world’s
best business and leadership books on audio CD.
Titles such as Freakonomics; Made to Stick; The Wal-Mart
Effect; and The Art of Choosing are available to be checked
out from the Novo Nordisk Library today.
24/7 Access to Business Resources
You have instant access to a variety of business and
pharmaceutical journals and newspapers, including
Harvard Business Review, The Wall Street Journal, and
The Pink Sheet Daily.
Full-text access to Medical and Scientific Materials
Browse more than 10,000 subscription journals, and gain
access to virtually any article in full-text digital format.
Become a power user: Training on Library Resources
Develop your information-searching skills by taking hands-
on library training courses. Offered periodically, titles include
Library Introduction; Who is Citing Who?: Crossdatabase—
One Search Across Powerful Scientific Databases; and
Pubmed Tips and Tricks. Look for announcements on
periodic Lunch and Learn workshops regarding specific
information databases such as Searching Google and other
Search Engines; Trial Trove; and reference bibliographic
management applications.
KNOWLEDGE
INSIDENOVO NORDISK LIBRARY
cLEAN®
Academy
As most of you probably remember,
cLEAN®
is about doing what we do,
even smarter. As part of our ongoing
journey with cLEAN®
, the Executive
Team has decided that all home office
employees will be trained with a
fundamental knowledge of cLEAN®
tools
and principles. The cLEAN®
Academy
is launching in 2011, starting with its
cLEAN®
Basic course. This course is
required for all home office employees.
Watch for a registration announcement
on NovoLink!
The goal of the cLEAN®
Basic course
is for participants to have a general
awareness and basic understanding of
cLEAN®
. In addition to the Basic course,
1- and 2-star-level training courses will
also be offered in 2011. The 1-star course
is about developing the ability to apply
basic cLEAN®
tools in everyday work.
The 2-star course is designed to train
participants to drive moderately complex/
mid-size projects. cLEAN®
3-star training
will be developed in 2012.

Associate Vice President
Vice Presidents
mastery
You will develop
• Deeper insights into leadership concepts,
skills and behaviors
• Confidence to apply leadership behaviors
within teams
• Greater understanding of the link between
leadership competency and business results
You should attend to
• Develop beyond
fundamental leadership to
excel in current position and
provide career growth
enhanced
You will develop
• Practical knowledge to help you elevate
performance through leadership
• Strategies for applying leadership concepts
to achieve personal and team ambitions
• Your ability to use leadership skills to
motivate and influence others
You should attend to
• Master leadership competence
in current role and/or as a
foundation for future roles
advanced
essential
You will develop
• Greater understanding of the core models,
concepts and language of NNI leadership
• Your ability to apply core leadership skills
• Your awareness of how your fundamental
behaviors can improve business results
You should attend to:
• Build your key foundational
My Leadership Competencies
aligned to your current and/or
future roles
Learning Leadership
At Novo Nordisk, leadership and learning are
closely linked. We develop our My Leadership
Competencies through learning, and exhibit
leadership by actively seeking new knowledge,
skills and abilities.
Each of the courses described on the following
pages is designed to help you further understand
and master at least one of the eight leadership
competencies that are essential for high performance
by both Individual Contributors and Managers alike
—throughout the organization.
Course
Overview

20
Primary Leadership
Competencies
Courses
Secondary Leadership Competencies
Page Advanced Enhanced Essential
Lives the Values Building Trust and Accountability
Inspires and Motivates
Collaborates Across Boundaries
23
IC
MGR
Sets Direction and Strategy Business Planning and Goal Writing
Manages Business Complexity
Drives Performance
23
IC
MGR
Executive Presence
Drives Performance
27
IC
MGR
SCQuARE: The Art of Strategic Presentation
Sets Direction and Strategy
36
IC
MGR
Using Strategic Planning for Projects
Fosters Innovation and Improvement
Drives Performance
39
IC
MGR
Fosters Innovation and
Continuous Improvement
Advanced Project Management
Drives Performance 22
IC
MGR
Dealing With Conflict While Managing Projects
Drives Performance
24
IC
MGR
Effective Conflict Management
Lives the Values
25
IC
MGR
Engaging a Multi-Generational Workforce
Coaches and Develops People
26
IC
MGR
Manages Business Complexity Exercising Influence
Drives Performance
27
IC
MGR
Leading Effective Meetings
Drives Performance
31
IC
MGR
Managing Projects While Mitigating Risk
Drives Performance
32
IC
MGR
Pharmaceutical Industry Framework
Lives the Values
35
IC
MGR
Inspires and Motivates Difficult Conversations: Skills for Staying Sane and Effective
Lives the Values
Drives Performance
25
IC
MGR
Inspiring and Motivating High-Performing Teams
Fosters Innovation and Improvement 29
IC
MGR
Leading Projects Effectively
Drives Performance
31
IC
MGR
Orange Revolution: Leading Effective Teams
Drives Performance
34
IC
MGR
Recognition for Increased Performance: A Carrot a Day
Drives Performance
36
IC
MGR
Stress Management
Lives the Values
Drives Performance
39
IC
MGR
Primary Leadership
Competencies
Courses
Secondary Leadership Competencies
Page Advanced Enhanced Essential
Drives Performance Franklin Covey: FOCUS – Achieving Your Highest Priorities
Lives the Values
28
IC
MGR
Introduction to Project Management
Fosters Innovation and Improvement 30
IC
MGR
Situational Leadership®
: Taking Charge
38
IC
Collaborates Across
Boundaries
Collaborative Influence
Drives Performance
24
IC
MGR
Emotional Intelligence
Lives the Values
26
IC
MGR
Internal Customer Service: Raising the Bar
30
IC
MGR
Negotiation Skills
Drives Performance
33
IC
MGR
Situation Leadership®
: Power to Influence
37
IC
MGR
Coaches and Develops People 4S Coaching
Drives Performance
21
IC
MGR
4S Feedback: Giving and Receiving Feedback
Lives the Values
Drives Performance
21
IC
MGR
: Situational Coaching
Drives Performance
37
IC
MGR
Situational Leadership®:
The Core
Drives Performance
38
IC
MGR
Course Overview by Leadership Competency
Additional Learning Academy Courses/Technical Offerings
Course
Overview
Courses Course Description Page Advanced Enhanced Essential
AMA Onsite Seminar for Administrators Customized seminar for administrative
professionals 22
IC
MGR
Fundamental Presentation Skills Develop, organize and deliver effective
presentations 28
IC
MGR
Getting Things Done Reinforce key principles of personal
workflow management 29
IC
MGR
Microsoft Project Professional 2003 Develop plans, assign resources, track progress,
manage budgets and more 32
IC
MGR
New Department Manager Program I Transition from Individual Contributor to
Manager of others by managing team dynamics 33
N/A
MGR
New Department Manager Program II Anticipate emerging issues and resolve them
through coaching relationships 34
N/A
MGR
PMP Certification Preparation Exam prep for Project Management
Professionals certification 35
IC
MGR

21
Course descriptions
4S Coaching
4S stands for Success, Situation, Source and Solution, but
this coaching model is much more. It raises the quality
of deliberation, decisions, action steps and execution
throughout the entire organization, enhancing trust
and collaboration. In this course, participants learn to
successfully coach, mentor and develop staff members,
and also view themselves in a different light.
You will develop
• Understanding of the role of collaborative partnership
in effective coaching
• Your ability to have candid, empowering
conversations
• Techniques to leverage employee strengths and
change thinking
4S Feedback: Giving and Receiving Feeback
Feedback can reinforce unwanted behaviors and results
or turn them toward success. This course is designed to
help managers work with feedback that is accurate and
productive. Participants use the 4S coaching model as
they learn to focus on strategic conversations around
performance management, goal setting and evaluations.
You will develop
• Your ability to hold conducive, insightful
conversations with staff members
• A goal-centered focus that reinforces desired behaviors
• Insights on how to remove barriers, move past
emotion and clear your lens to achieve desired results
IC: ENHANCED MGR: Essential
Dates
Mar 31
Aug 30
Length 1 day
Participation
Open enrollment.
Recommended for all employees.
Competency(s)
PRIMARY Coaches and Develops People
SECONDARY
Drives Performance
Dates
April 27
July 20
Length 1 day
Participation
Open enrollment. 4S Coaching is a
prerequisite for this course.
Competency(s)
SECONDARY
Lives the Values
Drives Performance

22 23
Course descriptions
Advanced Project Management
Achieving our company’s ambitions will take ambitious
projects that require advanced management. In
this highly interactive course, participants learn and
apply sophisticated project management skills and
techniques. The first day consists of four modules. On
the second day, participants will learn about estimating
time and cost, developing a risk management plan
using PMI’s risk identification/quantification/response
model, applying earned value measures to the work
on their team project, managing changes to their
project and successfully leading teams.
You will develop
• A common language of project management
terminology and build upon the Introductory PM
course knowledge and skills
• Skill in setting objectives, identifying deliverables, developing a work breakdown structure,
developing an activity list and determining dependencies
• An understanding not only of the “big picture” but of the complex interrelationships and
dependencies among multiple factors – the advanced principles of project management
AMA Onsite Seminar for Administrators
In keeping with our unique values and culture, we
are proud to offer this customized seminar from the
American Management Administration. The onsite
course addresses the specific needs and goals of Novo
Nordisk Administrators and qualifies as one of the three
seminars needed to be awarded a Certificate of Business
Communication or Administrative Excellence.
You will develop
• Business communication skills
• A broader understanding of essential team functions
• Improved direction and coordination of workflow
IC: ENHANCED MGR: Enhanced
Dates
March 15-16
July 13-14
Length 2 days
Participation
Introduction to Project Management is
a prerequisite for this course.
Recommended for individuals who are
looking to earn Project Management
contact hours or Project Development
Units (PDUs).
Competency(s)
PRIMARY Fosters Innovation and Improvement
SECONDARY Drives Perfomance
Dates Q2
Length 2 days
Participation
Administrative professionals in the
area of Administrative Support or
Business Support.
Business Planning and Goal Writing
A job at Novo Nordisk is never just a job, and ambitious
career paths are the path to our company’s future. This
high-energy, high-impact workshop is focused on creating
instant results through executing the goal-planning skills
of high-performers. It is essential for anyone wanting to
discover the shortest distance between today and their
desired future. The workshop is based on the Personal
Business Plan, a productivity tool created by Mark David.
Participants receive their own Personal Business Plan to
use throughout the workshop and throughout the year.
You will develop
• Specific business and personal goals for the year
• A “Vision” to use as a key source of motivation
• A month-by-month plan for goal achievement
and success
• Sound time-management principles
• Skills for self-accountability and consistent self-coaching
Dates
March 10
July 19
Length 1/2 day
Participation
Open enrollment. Recommended for
those who interact with internal and/
or external stakeholders (customers/
vendors/regulators).
Competency(s)
PRIMARY Lives the Values
SECONDARY
Dates Q3
Length 1 day
Participation
those who typically work in groups and
Managers of Others.
Competency(s)
PRIMARY Sets Direction and Strategy
SECONDARY
Drives Performance
Building Trust and Accountability
When stakeholders trust each other and share
accountability, personal interaction is more pleasant
and business goals are more readily achieved. This
course explores the impact of trust, transparency and
accountability and how current challenges can impair
execution. Provides guided opportunity for remedies
customized to your situation, with skills practice. Lunch
and Learn follow up provided for all previous attendees.
You will develop
• A personalized understanding of maintaining
a culture of earned trust and accountability
• Your ability to identify soft comments and address
them with written plans for correction

24 25
Dealing With Conflict While Managing Projects
Project management and dealing with conflict go hand
in hand, and it’s up to the project leader to resolve them
before they can distract, disrupt or derail a project. In
this course, participants learn to anticipate the conflicts
lurking around corners while improving their response
capabilities. Interactive exercises, practice sessions, and
situational analyses are used to apply the learning to
sensitive conflict issues that can happen during the
1st, 5th or 100th project assignment.
You will develop
• The skills to identify conflict early, address it
preemptively and seek resolution
• Your ability to address conflict when it arises in
any of the five process groups: Initiating, Planning,
Executing, Monitoring and Controlling and Closing
• Familiarity with tools to help you and your team
deal with conflict
IC: advANCED MGR: ENHANCED
Dates May 25-26 and July 12
Length 3 days
Participation
those who typically work in teams and
project managers.
Competency(s)
PRIMARY Collaborates Across Boundaries
SECONDARY
Drives Performance
IC: ENHANCED MGR: ENHANCED
Dates July 12
Length 1 day
Participation
is a prerequisite for this course.
Units (PDUs).
Competency(s)
SECONDARY
Drives Performance
Collaborative Influence
Collaboration is fundamental to our unique Novo Nordisk
culture and a key driver of high performance. Collaborative
influence is the ability to get things done by getting people
to collaborate and build strong collaborative networks
– a fundamental for effective leadership. This course
teaches five skills that are absolutely essential for building
collaborative environments.
You will develop
• Collaborative intention: Maintaining a non-defensive
presence and making a personal commitment to seek
mutual gains in your relationships
• Truthfulness: Committing to speak and listen to the
truth, and create a culture where it feels safe to raise difficult issues
• Self-accountability: Taking responsibility for the choices leaders make, either through action or
inaction, and for the intended and unintended or unforeseen consequences of those choices
• Self-awareness and awareness of others: Committing to know yourself deeply and showing
a willingness to deal with difficult interpersonal issues
• Problem solving: Skillfully negotiating your way through the conflict in any long-term relationship
Effective Conflict Management
When conflict is managed correctly, its negative
impact can be transformed into a unifying force
to overcome difficult conversations and increase
collaboration. This course is designed to provide
participants with a better understanding of what
conflict is, where it comes from, how it surfaces
in the workplace and what to do about it.
You will develop
• A better understanding of your own personal
conflict management style
• Your ability to contain, manage, prevent and
resolve conflict
• Conflict fluency that enables everyone to
employ similar actionable techniques and speak
the same language
IC: advanced MGR: advanced
Dates Q2
Length 1 day
Participation
Managers of Others.
Competency(s)
PRIMARY Inspires and Motivates
SECONDARY
Lives the Values
Drives Performance
Dates
March 17
August 17
Length 1 day
Participation
Managers of Others
Competency(s)
SECONDARY
Lives the Values
Difficult Conversations:
Skills for Staying Sane and Effective
High performance demands a high degree of interaction
among employees at every level. Keeping interactions
positive and productive often requires knowledge of
how to handle difficult conversations. Participants in this
course will learn to review, understand and apply the
three steps for having productive conversations:
1) Prepare: Know Your Own Story; 2) Inquire: Understand
the Other Story; and 3) Compare Advocate: Which
Ideas Work?
You will develop
• Your ability to stay composed and open, avoid
defensiveness/blame/debate
• An approach to help you validate and reflect
understanding and appreciation
• Skill in collaborating to examine the pros and cons of
each approach
Course descriptions

26 27
Engaging a Multi-Generational Workforce
Four generations contribute at Novo Nordisk – each with
its own key motivators, values and behaviors. Participants
in this highly interactive workshop learn specific skills,
practical tools and how to apply them to engage
members of every generation.
You will develop
• Understanding of the needs and key motivators
associated with each generation
• Awareness of generational stereotypes and how
to address them
• Strategic actions needed to hire, on-board, coach,
engage and retain each generation
• Improved communication skills with actual
stakeholders and customers
Dates Q4
Length 1 day
Participation
Managers of Others.
Competency(s)
SECONDARY
Lives the Values
Dates May 25
Length 1/2 day
Participation
Managers of Others and those who
experience difficulty interacting across
generations.
Competency(s)
SECONDARY
Emotional Intelligence
Our diverse workplace reflects a broad spectrum
of attitudes, beliefs and perspectives. To succeed in
this environment you need more than IQ – it takes
awareness, control and management of emotions
and behavioral interactions. This program offers
participants insights into their own emotional and
social intelligence, practice in using the concepts
to more effectively collaborate with and manage
others, and a plan for leveraging EI to improve their
performance and that of their teams.
You will develop
• Understanding of Emotional Intelligence and how
it can impact performance
• Heightened self awareness through completion of the Emotional and
Social Competency Inventory
• Knowledge of how to develop EI in key domains to become more productive and successful
• An appreciation of how EI can improve business relationships and reduce stress and conflict
Executive Presence
Our uniquely open culture offers opportunities to
present to executive management, and that takes
knowing how. This fun, highly interactive and fast-
paced workshop provides hands-on experience with the
methods senior executives employ to test and assess
your credibility as a business professional. Participants
give practice presentations and receive feedback from
executive presentation skills coaches.
You will develop
• Your ability to deliver compelling business cases
to executive-level decision makers with confidence
and sophistication
• Techniques for dynamic speaking and impactful
body language
• Strategies to manage audience members, handle the tough crowd, and purposefully
create audience involvement to drive success
• Understanding of what executives value in communication, how to persuasively present
a financially-based business case
• Confidence in answering questions and anticipating and managing challenges
Dates
April 28
Aug 24
Length 1 day
Participation
Open Enrollment. Recommended for
those who regularly present information
and want to enhance existing skills.
Competency(s)
SECONDARY
Drives Performance
Course descriptions
IC: advANCED MGR: advanced
Dates July 26
Length 1 day
Participation
those who frequently work in cross-
functional teams and project managers
Competency(s)
PRIMARY Manages Business Complexity
SECONDARY
Drives Performance
Exercising Influence
Novo Nordisk values great ideas from every source,
but it takes more than brilliance to get them heard
and acted on. It takes influence. Participants in this
course learn how to plan and prepare for important
influence opportunities up, down, across and outside
the organization as they work through exercises
based on real-world business situations.
You will develop
• Strategies to build the relationships you need to get
results inside or outside the formal power structure
• A strategic and tactical approach to influence using
influence models to develop effective influence behaviors
• Understanding of how you currently use influence behaviors and a plan
to increase your effectiveness
• Clear and powerful influence goals
• An approach for formal and informal influence situations with application to a real-life situation

28 29
Franklin Covey:
FOCUS: Achieving Your Highest Priorities
E-mails can be distracting as they pop up throughout your
day, but you can turn your e-mail software – Microsoft
Outlook – into a tool that increases your productivity
by helping you clarify, focus on and execute the
highest priority items. This hands-on workshop teaches
productivity skills integrated with Microsoft Outlook
and unlocks its power.
You will develop
• A reliable planning system that keeps you focused and
gives you control over competing demands on your time
• Your ability to apply a planning process that gets better
business results based on execution and priorities
• Skill in using Microsoft Outlook’s productivity features
to increase effectiveness, achieve balance and avoid
burnout and frustration
Dates June 29
Length 1 day
Participation
everyone with multiple priorities and
competing demands on their time.
Competency(s)
PRIMARY Drives Performance
SECONDARY
Lives the Values
Inspiring and Motivating High-Performing Teams
As a high-performance organization, we rely on
high-performance teams to drive key initiatives. This
workshop explores characteristics of effective teams
and introduces the Drexler/Sibbet Team Performance
Model™ to new and established leaders seeking
strategies and practices to build, motivate and guide
teams to exemplary performance.
You will develop
• Skill in influencing team performance
• Your facility to take part in a process of team
assessment and change
• Techniques for talking about difficult team issues
in a constructive way
• A strategy for solving problems that block progress towards high performance teams
Dates
February 24
June 9
October 13
Length 1 day
Participation
Open enrollment. Recommended for all
employees who make presentations.
Dates Q3
Length 1 day
Participation
Project Managers who lead teams and
Managers of Others
Competency(s)
SECONDARY Fosters Innovation and Improvement
Fundamental Presentation Skills
At Novo Nordisk, everyone’s ideas count, but how you
deliver them can be as important as the ideas themselves.
That makes your ability to give powerful presentations
essential. This program concentrates on developing,
organizing and delivering effective presentations.
Participants learn how to present by giving presentations,
reviewing recordings of their performances and
receiving individual feedback. In addition to the best
practices that go beyond training, participants will also
receive an individual two-hour, one-on-one follow-up session to refine and rehearse
for a just-in-time business presentation.
You will develop
• Self-assessment skills to address your individual strengths and weaknesses
• Confidence in overcoming stage fright
• Your ability to organize your ideas, handle questions with tact and ease and deliver
presentations with poise and confidence
Course descriptions
Dates Q2
Length 1 day
Participation Open enrollment.
Getting Things Done
Organizing your objectives and commitments is a basic
requirement for effective work. However, most models
for doing this do not stand up to the speed, volume
and intensity of transactions our challenging workplace
requires. This workshop will define a workable method
for “clearing the decks”: freeing up your attention to
maintain strategic focus, balance and creative thinking,
and as a means of ensuring that things really get done.
It will reinforce key principles of personal workflow
management and provide powerful techniques that
can be implemented immediately.
You will develop
• Understanding of the thought process that underlies the productive experience
• Strategies to manage and control each phase of the workflow: collecting, processing
and decision-making, organizing and weekly review
• Your ability to apply the 3Ds: Do it, Delegate it or Defer it

30 31
Managing a project can be an exciting challenge
or a daunting task. This course will prepare you to
manage projects regardless of size, scope or complexity.
Participants receive an overview of project management
principles, discuss their own challenges with current and
past projects, and receive a project-management tool set
which includes: the Project Charter, Stakeholder Analysis,
RACI Matrix, Communication Plan and Project Plan.
You will develop
• Your ability to organize and manage resources to
complete a project within defined scope, quality, time
and cost constraints
• Understanding of project management principles
• Familiarity with components of the Novo Nordisk
project management tool set
Dates August 18
Length 1 day
Participation
those with internal customers and
Managers of Others.
Competency(s)
SECONDARY
IC: Essential MGR: Essential
Dates
February 9
June 2
Length 1 day
Participation
Recommended for those without
previous project management
experience who would like to
understand and apply the PM
principles. Also recommended for
individuals who are looking to earn
Project Management contact hours or
Project Development Units (PDUs).
Competency(s)
SECONDARY Fosters Innovation and Improvement
Internal Customer Service: Raising the Bar
Providing outstanding customer service to our internal
stakeholders makes Novo Nordisk a more effective,
efficient and enjoyable place to work. This course
is designed to provide participants with a better
understanding of what great customer service is, the
role it plays in meeting the goals of our organization
and how it contributes to individual career growth.
You will develop
• Skills to create organizational efficiency
• Techniques to help individuals improve productivity
and communication
• An aptitude for reducing interdepartmental
miscommunication
Leading Projects Effectively
Whether you’ve been leading project teams for decades
or weeks, there are skills and tools that can help you
do it better. This course goes beyond theory to applied
behaviors, professional/personal reflection, with hands-
on use of proven techniques and problem solving
models to build and sustain high-performing teams.
You will develop
• Familiarity with best practices and lessons learned
• Heightened reflection on personal and team
leadership skills as well as skills and steps to build and
sustain high-performing teams
• Understanding of the difference EQ makes vs. IQ and
the attributes of high-performing teams
• Repeatable project leadership skills in conflict planning,
team motivation, energy management and more
Dates
April 14
August 11
Length 1 day
Participation
Open enrollment. Recommended
for those who participate in meeting
planning and/or conduct meetings.
Competency(s)
SECONDARY
Drives Performance
Dates
February 8
June 1
Length 1 day
Participation
Units (PDUs).
Competency(s)
SECONDARY
Drives Performance
Leading Effective Meetings
The more effective your meetings, the more engaged
and productive your team will be in meeting business
goals. Participants in this course learn the knowledge,
skills and resources they need to effectively plan, run
and conduct meetings – from preparing for meeting
logistics to enhancing communication channels during
a presentation through appropriate meeting notes and
follow-up.
You will develop
• Understanding of meeting structures and processes
and how to leverage them to maximize participation
• Facilitation techniques, behaviors and protocols to
help achieve objectives during public speaking events
Course descriptions

32 33
Dates
March 24
May 31
Length 1 day
Participation
Units (PDUs).
Competency(s)
SECONDARY
Drives Performance
Managing Projects While Mitigating Risk
There is an element of risk in every project. Rising to
meet the challenge can be an uniquely empowering
experience. This course combines existing Novo Nordisk
Risk Management Planning with guidance from the
Project Management Body of Knowledge (PMBOK Guide)
to enable participants to deal with risk confidently and
effectively. Participants learn about risk identification
and use their newly acquired skills in exercises based
on a typical scenario.
You will develop
• Qualitative and situational analysis skills to identify
and assess risk
• Strategies and techniques for risk response appropriate
to a variety of organizational and project challenges
• Understanding of the art and practice of dealing with risk
Microsoft Project Professional 2003
When software does the tedious work, project
management is more active, creative and productive.
This course teaches participants to use Microsoft
Project software to assist in developing plans, assigning
resources, tracking progress, managing budgets,
analyzing workloads and more.
You will develop
• Skill in using Microsoft Project’s tools and features
• A broader understanding of the interdependencies
that impact projects
Dates
February 17-18
April 25-26
Length 2 days
Participation
Participants must have Microsoft
Project Professional software installed
on their computers.
New Department Manager Program I (NDMP I)
Making a smooth transition from an Individual Contributor
to managing others is critical not only for the new
manager, but also for the productivity and morale of the
entire team. This required program uses the framework
of the Novo Nordisk Way of Management to provide
participants with a rounded view of their new role.
You will develop
• Skills to help you delegate, coach and motivate
employees through effective dialogue
• Your understanding of your own behavioral style (MBTI)
• Understanding of how to manage team dynamics
and performance
IC: advANCED MGR: Enhanced
Dates Q3
Length 1 day
Participation
those whose responsibilities require
them to negotiate with internal and/or
external stakeholders.
Competency(s)
SECONDARY
Drives Performance
IC: None MGR: Essential
Dates
January 12-14
May 10-12
September 13-15
Length 3 days
Participation By invitation
Negotiation Skills
An effective negotiator creates value in every
transaction — however you might define “value” —
be it money, resources, time, scope, priorities. Based
on the bestselling book, “Getting to YES: Negotiating
Agreement without Giving In,” this course is designed to
shift the participant’s view of negotiation. Rather than an
attempt to drive a choice, either protect the relationship
or get a good deal, negotiation is seen as a collaborative,
relationship-building process that achieves impressive
and repeatable business results.
You will develop
• Understanding of how to create more value by
minimizing the tendency to meet in the middle
• Techniques to manage “hard bargainers” and drive results despite their challenging behavior
• Facility in using the Negotiating for Results model to understand and meet both parties’ interests and
balance a substance and relationship
• Your ability to achieve a “good” deal that offers return — both on the terms and on the process
Course descriptions

34 35
IC: None MGR: Essential
Dates
April 12-13
August 9-10
December 6-7
Length 2 days
Participation By invitation.
New Department Manager Program II (NDMP II)
Managers who can shift their perspective to view their
world from an external point of view are better able
to anticipate emerging issues and resolve them. This
recommended program begins with a 360-degree
feedback survey and a 1:1 coaching call to help
participants understand how others perceive them and
introduces Hersey’s model of Situational Leadership.
You will develop
• The ability to diagnose the current state of your team
• Practical understanding of how to utilize Situational
Leadership (with 4S Coaching)
• Skill in planning for and building stronger coaching
relationships with your reports
Orange Revolution: Leading Effective Teams
Working together starts with learning together. Orange
Revolution Teamwork Training has been specifically
engineered to give leaders, managers and team-
members the in-depth skills and knowledge needed to
successfully enhance their abilities to work as a team.
Each training session is taught by a world-class facilitator,
who leads trainees through the team-building process
via multiple learning approaches, including: visual,
interactive, data and discussion. Participants will master
the skills needed to lead, initiate and/or participate with
a greater understanding of their team.
You will develop
• Understanding of the value of breakthrough teamwork
• Your ability to create world-class results, or “Wow!”
• A facility for communicating effectively with no surprises
• Techniques to effectively inspire and motivate
team members
IC: advANCED MGR: Enhanced
Dates Q1
Length 1/2 day
Participation
those who participate in or lead teams.
Competency(s)
SECONDARY
Drives Performance
PMP Certification Preparation
Our commitment to be the best in our industry means
making sure our people are the best in their fields.
This course is designed and specifically delivered to
help Novo Nordisk employees prepare for the exam to
become certified Project Management Professionals.
Participants receive comprehensive, 3-day training to
supplement their 4-6 week individual study plan to
prepare for and pass the PMP exam.
You will develop:
• Familiarity with and understanding of PMP
requirements
• Your skill in answering typical PMP exam questions
• Deeper knowledge of the principles of professional
project management
Dates Q2
Length 1 day
Competency(s)
SECONDARY
Lives the Values
Dates October 4-6
Length 3 days
Participation
Participants must have completed their
application with the Project Management
Institute (PMI) to sit for Project
Management Professional (PMP) exam,
and have the required documented hours
of Project Management experience to
qualify to enroll.
Pharmaceutical Industry Framework
Industry leadership is more than dominance – it means
acting with insight into nuanced issues and complex
scenarios. The better we all understand our industry the
better Novo Nordisk can lead. This customized offering
from Rutgers Business School’s Center for Pharmaceutical
Management Studies provides a framework for
understanding the structure and competitive profile
of the Industry. Specifically, the program reviews key
regulatory issues, applicable patent laws, drug pricing
and reimbursement plans, mergers and acquisitions,
public policy initiatives and financial evaluation.
You will develop
• Understanding of key regulatory issues, applicable
patent laws, drug pricing and reimbursement plans
• An appreciation of the impact of mergers and
acquisitions and public policy initiatives
• A facility for financial evaluation
Course descriptions

36 37
Dates June 7
Length 1/2 day
Participation
for Project Managers and Managers
of Others.
Competency(s)
SECONDARY
Drives Performance
Recognition for Increased Performance:
A Carrot a Day
Recognition doesn’t just make us feel better; it actually
improves performance. This course explores the dynamics
of recognition and how it can be used to enhance quality,
productivity and team dynamics while supporting Novo
Nordisk’s goal to attract, engage and retain top talent.
You will develop
• Deeper understanding of why we need recognition
• Your ability to recognize desired behaviors more
effectively (timely, frequent, personal and specific)
• Insight into the best way to commit to ongoing
rewards and recognition
SCQuARE: The Art of Strategic Presentations
When you make a presentation, getting your point
across is great, but getting what you want is even better.
This inspiring and stimulating program shows you how
to get your boss to say “Yes!” Participants engage
in developing fundamental business skill in strategic
thinking and clear communication that they can use
immediately and throughout their careers.
You will develop
• Analytical, problem-solving and strategic influencing
skills so you can produce a compelling proposal that
commands a decision, in a fraction of the time
• Your capacity to synthesize complexity, scope out
a review or plan with clarity and detect emerging
challenges to your project’s goals
• Confidence to communicate recommendations to
any audience, no matter how demanding, effectively
and with conviction
Dates
February 1-2
May 4-5
Length 2 days
Participation
Open enrollment.
Recommended for Project Managers.
Recommended for those who think
and present strategically.
Competency(s)
SECONDARY
IC: advanced MGR: ENHANCED
Dates Q4
Length 1/2 day
Participation
: The Core
Recommended for those responsible for
initiating and executing initiatives.
Competency(s)
SECONDARY
: Power to Influence
At Novo Nordisk each of us is expected to help further
our shared goals and ambitions and is accountable
for how effectively we impact the process. Power to
Influence is a highly interactive workshop designed to
help participants build and apply the power bases that
will best support their attempts to influence up, down
and across their organization. Power to Influence will
add a critical skill to their previously acquired Situational
Leadership®
skills of correctly assessing performance
readiness and applying the appropriate leadership style.
You will develop
• Your ability to identify indicators of position power
and personal power in the organization
• Strategies to increase your individual power bases and recognize when they are being decreased
(by yourself or others)
• Understanding of how to use power bases appropriately and anticipate possible responses
to your use of power bases
: Situational Coaching
A manager at Novo Nordisk fulfills many roles – leader,
coach, mentor, role model, motivator and more – each
day. Achieving organizational objectives, supervising
task accomplishment, creating capacity in others – all
of these roles and responsibilities are important – and
all are challenging! This workshop introduces you to
Situational Coaching®
and 4S Coaching®
– proven
methodologies to help create capacity and improve
performance in others. Participants improve their
coaching skills by exploring the identification of
coaching opportunities and the “how to’s” of more
effective coaching.
You will develop
• Applicable knowledge about the roles, relationship, process and practice of competency coaching
• Clarity around what coaching is – and what it is not
• An appreciation of the difference between goal achievement, task accomplishment and the
development of human capacity
• Skill in capturing the value of the coach/candidate relationship and the resulting rise in output
IC: advanced MGR: ENHANCED
Dates Q3
Length 1 day
Participation
: The Core
Recommended for Managers of Others.
Competency(s)
SECONDARY
Drives Performance
Course descriptions

38 39
IC: Essential MGR: NONE
Dates Q3
Length 1 day
Participation
Recommended for individual
contributors who want to participate
more effectively.
Competency(s)
SECONDARY
: Taking Charge
At Novo Nordisk, managers and their reports work
collaboratively to achieve shared goals. That means that
when managers use the skills of Situational Leadership®
,
their reports should be able to use them as well – both
to proactively participate and to know when and how
to ask for help. This one day training teaches people
how to take charge and become active participants in
the leadership process by clearly being able to identify
their roles and responsibilities and understand how to
diagnose their own needs around specific skills.
You will develop
• A focused methodology to ensure goal and task
alignment
• Diagnostic skills to determine the skill and motivation
levels of employees
• Your ability to consciously select a leadership style appropriate for a situation
• Communication skills and a common language to effectively influence employee behavior
• A process to effectively address tough performance issues in an unemotional way and accelerate the
development and increase retention of talent
: The Core
At Novo Nordisk, we believe that industry leadership
begins with individual leadership by every employee at
every level of the organization. Situational Leadership®
–
The Core is a dynamic, engaging workshop that provides
the fundamentals of a time-tested behavioral model of
how to best influence the performance of people. The
simple model helps people identify the performance needs
of others, and then how (and when!) to adapt one’s
behaviors in response. Situational Leadership®
is an essential
tool for people wanting to lead in a way that yields top
performance and fosters a positive work environment.
You will develop
• A focused methodology to ensure goal and
task alignment
• Diagnostic skills to determine the skill and motivation levels of employees
• Your ability to consciously select a leadership style appropriate for a situation
• Communication skills and a common language to effectively influence employee behavior
• A process to effectively address tough performance issues in an unemotional way and
accelerate the development and increase retention of talent
Dates Q2
Length 1 day
Participation
for Individual Contributors and
Managers of Others alike. A familiarity
with 4S Coaching is recommended.
Competency(s)
SECONDARY
Drives Performance
Dates
March 8
September 8
Length 1/2 day
Competency(s)
SECONDARY
Lives the Values
Drives Performance
Stress Management
With the right tools, you can take control of the stress
in your life instead of letting it control you. Participants
in this course learn the importance of how attitudes
impact stress levels and how to create a plan of action
to conquer stress. Each individual who attends will
receive a copy of Dale Carnegie’s Golden Book, which
outlines both his principles for controlling worry and
stress, as well as his human relations principles. These
principles are effective in maintaining and strengthening
relationships with individuals that can be difficult.
Additionally, the principles will help you to cultivate an
attitude of greater self-confidence.
You will develop
• Your ability to differentiate between positive and negative stress and to take control of both
• A plan to conquer stress by focusing on past successes and learning from them to control
stress going forward
• Strategies to overcome excessive worry and tension
Using Strategic Planning for Projects
All initiatives at Novo Nordisk are strategically driven, and
project managers who apply strategic planning effectively
are better able to reduce costs, deliver on time and
ensure quality improvements. This course outlines the
7-step strategic planning process and provides a template
for an outcomes-focused plan.
You will develop
• Experience in creating a strategic plan through
practical exercises that directly relate to a current,
real-world project
• Your ability to apply your new knowledge and skills
to improve cost control, on-time delivery and quality
Dates August 16
Length 1 day
Participation
Units (PDUs).
Competency(s)
SECONDARY
Drives Performance
Course descriptions

43
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47
Course index
Alpha listing: Leadership courses
Leadership Courses Date(s) Length Page
4S Coaching Mar 31 Aug 30 1 Day 21
4S Feedback: Giving and Receiving Feedback Apr 27 Jul 20 1 Day 21
Advanced Project Management Mar 15-16 Jul 13-14 2 Days 22
AMA Onsite Seminar for Administrators Q2 2 Days 22
Building Trust and Accountability Mar 10 Jul 19 1/2 Day 23
Business Planning and Goal Writing Q3 1 Day 23
Collaborative Influence May 25-26 and Jul 12 3 Days 24
Dealing With Conflict While Managing Projects Jul 12 1 Day 24
Difficult Conversations: Skills for Staying Sane and Effective Q2 1 Day 25
Effective Conflict Management Mar 17 Aug 17 1 Day 25
Emotional Intelligence Q4 1 Day 26
Engaging a Multi-Generational Workforce May 25 1/2 Day 26
Executive Presence Apr 28 Aug 24 1 Day 27
Exercising Influence Jul 26 1 Day 27
Franklin Covey: FOCUS: Achieving Your Highest Priorities Jun 29 1 Day 28
Fundamental Presentation Skills Feb 24 Jun 9 Oct 13 1 Day 28
Getting Things Done Q2 1 Day 29
Inspiring and Motivating High-Performing Teams Q3 1 Day 29
Internal Customer Service: Raising the Bar Aug 18 1 Day 30
Introduction to Project Management Feb 9 Jun 2 1 Day 30
Leading Effective Meetings Apr 14 Aug 11 1 Day 31
Leading Projects Effectively Feb 8 Jun 1 1 Day 31
Managing Projects While Mitigating Risk Mar 24 May 31 1 Day 32
Microsoft Project Professional 2003 Feb 17-18 Apr 25-26 2 Days 32
Negotiation Skills Q3 1 Day 33
New Department Manager Program I (NDMP I) Jan 12-14 May 10-12 Sep 13-15 3 Days 33
New Department Manager Program II (NDMP II) Apr 12-13 Aug 9-10 Dec 6-7 2 Days 34
Orange Revolution: Leading Effective Teams Q1 1/2 Day 34
Pharmaceutical Industry Framework Q2 1 Day 35
PMP Certification Preparation Oct 4-6 3 Days 35
Recognition for Increased Performance: A Carrot a Day Jun 7 1/2 Day 36
SCQuARE: The Art of Strategic Presentations Feb 1-2 May 4-5 2 Days 36
: Power to Influence Q4 1/2 Day 37
: Situational Coaching Q3 1 Day 37
: Taking Charge Q3 1 Day 38
: The Core Q2 1 Day 38
Stress Management Mar 8 Sep 8 1/2 Day 39
Using Strategic Planning for Projects Aug 16 1 Day 39

48
Course index
Alpha listing: IT courses
IT Courses Date(s)
Access 2003 (Essential) Feb 16
Access 2003 (Enhanced) Apr 27
Access 2003 (Advanced) Jun 22
Access 2010 (Essential) TBD
Access 2010 (Enhanced) TBD
Access 2010 (Advanced) TBD
Adobe Acrobat 8 Mar 8
Adobe Acrobat 9 TBD
Blackberry Tips and Tricks Mar 9
Excel 2003 (Essential) Jan 19
Excel 2003 (Enhanced) Mar 30
Excel 2003 (Advanced) Jun 8
Excel 2010 (Essential) TBD
Excel 2010 (Enhanced) TBD
Excel 2010 (Advanced) TBD
Microsoft Office 2010: New Features TBD
Microsoft Office Tips and Tricks (Essential) Mar 2
Microsoft Office Tips and Tricks (Enhanced) May 11
Microsoft Project Professional 2003 Feb 17-18 Apr 25-26
Microsoft Project Professional 2010 TBD
Outlook 2010 (Essential) TBD
Outlook 2010 (Enhanced) TBD
PhotoShop TBD
PowerPoint 2003 (Essential) Feb 2
PowerPoint 2003 (Enhanced) Apr 13
PowerPoint 2010 (Essential) TBD
PowerPoint 2010 (Enhanced) TBD
Publisher 2010 TBD
SharePoint – Globeshare Teamsite Mar 7-8 Jun 2-3
Tangoe Reporting Apr 12
Visio 2010 (Essential) TBD
Windows 7 Fundamentals TBD
Word 2003 (Essential) Jan 5
Word 2003 (Enhanced) Mar 16
Word 2003 (Advanced) May 25
Word 2010 (Essential) TBD
Word 2010 (Enhanced) TBD
Word 2010 (Advanced) TBD
Techno-Tools of the Trade
Novo Nordisk values smart work over work that’s merely hard. We want
you to apply your energy and creativity to innovative ideas, effective
business solutions and practical problem solving. Software skills help you
work smarter, and we have lots of ways to help you develop yours.

For internal use only. January 2011.

Learning Academy Guide Final

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