1. Akash Jain
Email: akjain1391@gmail.com
Phone: +91-9173623369
Address: 28, Gokul bunglows,
Nr. Baroda Express Road
C.T.M Ahmedabad-380026
SUMMARY:
 Network/Systems Engineer with over 10+ months of experience in, installation, configuration,
administration and troubleshooting of LAN/WAN infrastructure.
 Sharp skills on Windows XP, windows 7, windows 8.
 Also represented role in Help-desk Representative.
 Experience securing a large inters network establishing and monitoring access.
 Motivated, enthusiastic, and pro-active System/Network Administrator with an excellent 'can-do'
attitude. Expert in Windows Server System Administration skills.
 Engineering experience designing and deploying large scale LAN/WAN networks
 Represent the changes at the weekly change review meetings and update network diagrams and all
other applicable documents.
 Provided assistance to the service organization to ensure that all defined service management
activities are completed to required time scales.
 Assist with technical design of security architecture / management of compliance issues for
managing, coordinating and monitoring the information collection activities.
 Managed and contributed to the design, implementation and administration corporate networks,
overseeing all related project execution, capacity planning and system configuration functions.
 Headed 24x7 support operation for all internet connectivity.
Work Experience:
Silver Touch Technologies Pvt. Ltd., India Aug 2015 – Present
Network Support engineer,
 24*7 support to Travel bytes project.
Description:
 Providing Level-1 support to client side.
 Performing daily tasks : System check, PF key check, monitoring live server page, 159 & 378 reports
 Tasks for load balancing
 User access control
 Service manager job acknowledgment
 Trace logs and PNR finding
 Alert, Error and problem L1 support and escalation daily to client

2.  User creation and user access control
 Adding form name to the PNRs etc.
Education:
M.E Computer Engineering
(IT Systems and Network Security)
GTU Ahmadabad 2015
B.E
Information Technology
RGTU Bhopal 2012
HSC GSEB 2008
SSC GSEB 2006
REFRENCES:
1) Prof. Pinal J Patel
Designation: Assistant Prof. at Government Engineering College, Gandhinagar
Contact no.: +919904614725
Email: pinal.perl@gmail.com
2) Sarthak Shah
Designation: Sr. Network Engineer at Silvertouch Technologies, Ahmadabad.
Contact no.:+91 9898487422
Email: sarthak.shah@silvertouch.com
Linguistic Ability:
English, Hindi, Gujarati
Declaration:
I declare that the above information furnished by me is true to the best of my knowledge. I will present
my original document whenever asked for the same.