1. M. DHINAKARAN No: 573, Syed Sadiq Nagar
Email:dhinachn@gmail.com Mangadu,
Mb:+91-9566250573/9962271987 Chennai-600122.
Summary:
 7yrs. of IT experience with good exposure in Field Support, Customer Support, Onsite Support & IT
Executive.
 Dedicated to work towards the development of an Organization and commitment to deliver quality
products
 Quick learning the concepts of the company as well as systems.
 Flexible and versatile to adapt to any new environment and work on any project.
 Willing to learn even without hesitation with anyone of the intelligence.
 Quick learning curve and able to work hard.
 Dynamic analytical and Technical skills.
 Highly motivated to work as a team
 Perform the work with utmost dedication an involvement
Experience:
 SEP 2007 – DEC 2012 as a “CUSTOMER ENGINEER” in PRECISION INFOMATIC (M) PVT
LTD
 JAN 2013- Till Date as a “ IT-Executive ” in CAPARO ENGINEERING INDIA LTP
EDUCATIONAL
Exams Board / University Percentage & Grade
SSLC
Government Higher Secondary
School-Porur
77%
HSC
Ariner Anna Higher Secondary
School-Poonamallee
80%
Diploma in IT Government Polytechnic Of
Collage-Purasaiwalkam
69%
E-MBA
(IT Specialization)
Indian School of Management
Studies-Hyderabad
Grade A

2. EXPERIENCE SUMMARY
SEP 2007 – DEC 2012
Working as Overall Projects in “PRECISION INFOMATIC (M) PVT LTD “, Chennai.
Role
 LIC EDMS Project – Linux Based Project
 Customer Level Desktop Support Field Work
 Customer Level Printer Support Field Work
 Onsite Engineer Support Below Organizations
(Madras Cement India Pvt Ltd (AP), Caparo Engineering India Ltd-Chennai (Tamilnadu)).
 Hardware and Software Maintaining.
 Desktop and Workstation Printer Maintaining.
 Operating Systemand Domain Maintaining.
 Servers (Domain, Antivirus, Mail and Tally) Maintaining.
 Data Backup & storage Administration
 Configuring Active Directory Services, Group policies, DNS, DHCP
 Trouble shooting the problems both in Windows environments
 Working with the team of engineers for the maintenance of network and systems
 Installing and Maintaining Switches
 Solving Network Related Problems
 Routers, L1 & L2 Switches, Wireless units appliances
 Maintaining and Implementing the LAN & Wireless
 Maintaining various applications used in current organizations
 IP Phone and DHCP Networking
 Maintaining and Controlling with Korean Team
DEC 2012 – TILL DATE
Working as an “IT-EXCUTIVE” in “CAPARO ENGINEERING INDIA LTD” Sunguvarchathiram,
Kanchipuram District, Tamilnadu.
Role
 IT Asset Maintenance Using SUMMIT Asset Management Tool.
 All Activities Done Desktop, Laptop, Printer and Switches.
 Co-Ordinate with Vendors IT Related Equipments Follow-up.
 Hardware and Software troubleshooting and AMC Maintaining.
 SAP User Maintenance.
 Servers (Domain, Antivirus, Mail and Tally) Maintaining.
 Data Backup & storage Administration
 Configuring Active Directory Services, Group policies, DNS, DHCP

3.  Creation of new mail user access on Exchange server
 Trouble shooting the problems both in Windows environments
 Working with the team of engineers for the maintenance of network and systems
 Implementing and maintaining the Active Directory Services
 Installing and Maintaining Switches
 Solving Network Related Problems
 Maintaining and Implementing the LAN & Wireless
 Maintaining various applications used in current organizations
 Solving Hardware and software related problems in systems and printers
 Documentation for each problem
 Design Software Problems and Issues Solving
 Installation & Configuring of design simulation software’s like, magma, solid
works, Catia & Pro-E
 Administrating EPABX System, BSNL, and Vodafone & Blackberry Network
 vendorcoordinating
PERSONAL DATA:
Date of Birth : 07-07-1987
Gender : Male
Nationality : Indian
Marital Status : Un-Married
Father Name : Mr. M.Mani
Language Known : Tamil, English and Hindi
Blood Group : A +ve
Pan No : BGLPM0884Q
Declaration
I hereby declare that all the above furnished details are correct to the best of my
Date : Yours faithfully,
(M.DHINAKARAN)