Afroditi Plagianakou is seeking a new administrative support position that makes use of her diverse professional experience in retail management, technical fields, and accounting. She has over 10 years of experience in customer service roles and managing retail stores. Plagianakou has strong computer skills, troubleshooting abilities, and is adept at communicating technical information to clients.

1. AfroditiPlagianakou
38, Ypatis street, 166 72, Vari
Mobile: +30-6981129269  e-mail: afroditiplag@yahoo.com
A dynamic and results-driven individual, whose professional experience lies within retail management as well as
technical fields, combines strong organizational ability with excellent communication skills. Sincerely enjoys providing
high-quality direct service to clients and possesses a proven record of thriving in challenging working environments.
Provides exemplary levels of customer service and coordination of administrative functions and diverse projects.
Resourceful and flexible, adapts easily to change.
Now looking for a challenging new position, one which will make good use of existing skills and experience, while
enabling further personal and professional development – ideally within administrative support.
Soft skills Technical skills
 Persuasive speaker
 Highly effective in communicating with technicians and
translating scientific information into everyday language
 Fast learner and eager to learn
 Effectively working on own initiative
 Self-motivated
 Strong ability to meet deadlines
 Experienced with dealing with suppliers and researching
and evaluating offers
 Very confident in operating computers
 Accurate at detailed work
 Easily understanding and solving technical problems
 Expert troubleshooter
 Record keeping and updating
 Maintaining order and organization
 Excellent in handling technical and other complaints
 Excellent in repairing various equipment and electronic
devices
Key achievements
 Was the saleswoman of clients’ choice  Successfully setup two retail stores of electronics, without supervision Managed an
electronics store without supervision and handled all costumers  Equipped both stores with all modern merchandise
(exclusive availability of many products in the area)  Has always been able to detect clients’ needs and handled all suppliers
and offers accordingly
Professional experience
 March 2015 until today, COSMOPOLITAN TRAVEL SERVICE (American travel company)
Position: Accounting assistant - Reservation handling
 April 2013 – March 2015, SIGMA SECURITY SA (Security services and equipment)
Position: Responsible for managing orders to suppliers
 December 2012 – April 2013, PLAISIO COMPUTERS (Retail store of electronics and computers)
Position: Retail sales
 April 2009 – December 2012, PLAGIANNAKOS ELECTRONICS (retail store at Gythion, Peloponnese, family business,
three stores)
Position: Manager of the stores
 June 2007 – August 2008, Olympic air (Airlines)
Position: Flight attendant
 December 2006 – May 2007, Club Nokia (retail store)
Position: Retail sales
 October 2006 – June 2007, FOREIGN LANGUAGE TRAINING CENTER by Malkogianni-Moutsou
Position: Supervision of and assisting children studying
 June 2006 – January 2007, Herbal Life (Global nutrition and weight management company, Greek branch)
Position: Multi-Level-Marketing (MLM)
Additional information
 Computers
 experienced user of all programs of the MS Office suite,
Internet surfing, Social media
 experienced user of SAP, Entersoft and Trams back office
 Languages
 Fluent written and spoken Greek (mother language)
 Fluent written and spoken English
 Good written and spoken German
 Typing skills
 High speed in typing
 Driving license
 Currently a student of Greek Open University in Business
Administration
 Personal interests
 Escape games, gadgets, electronics, reading
References available upon request