1. Philip Fawzy Shoukry
Mobile: (02) 01222457572
E-mail philip.hnen@yahoo.com
Birth date: 30th August 1988
OBJECTIVE: Seeking asocial worker position in prominent organization where I could utilize my experience
and contribute to the organization.
EDUCATION
Sociology Department Licentiate, Faculty of Art.
Place:Ain Shams University, Cairo, EGYPT.
Graduation Year: 2009
Grade: Good.
Graduation Project:Designing Social Research Grade:V. Good
EXPERIENCE
Ministry ofHealth
Social Worker
June 2014 – Present
Efficiently solving any disputes between the patients and the doctors, nurses and the hospital management.
Approving and providing discounts for medical services for financially incapable patients.
Coordinating all necessary documents for the orphan newly born children with the relevant departments.
Management and distribution of all the charity payments received by the hospital across the staff.
Conducting surveys with patients for the hospital provided services.
Gulf Insurance Group (gig),
Sales Advisor,
March 2014 – May 20014
Calling customers via phone to set up appointments.
Efficiently explaining all the possible insurance policies and investment plans.
Future Import and Export of Building Materials,
Sales and Collection Executive, Lower Egypt,
July 2013 – February 2014
One Touch Advertising and Publishing,
Telesales and Customer Service, Dubai, UAE
June 2011 – April 2013
Interact with clients
Constructing advertising model for presales pitch
Collecting the payments on time
 Develop my clients’ data base by attracting new business
Giving my clients the best customer service to remain my clients satisfied
Directing and monitoring doubtful cases to company management
Updating and submitting required reports with monthly sales and revenues to management on time
Canon, Sales Executive, Sharm Al Shikh, Egypt
November 2010 – May 2011
Listen to customer requirements and customizing products accordingly to close deals.
Maintain and develop relationships with existing customers through personal meetings, telephone calls and
emails.
Customer retention and acquisition.
Respond to client enquiries in a timely manner

2. Liaise between the company and its existing and potential markets
Negotiate the terms of an agreement and closing sales.
Gather market and customer information.
Present and explore future buying trends to employers for strategic planning
ORASCOM,Construction Industries, Store keeper Cairo,Egypt
Proctor & Gamble Project, October 2009 - October 2010
Responsibilities
Managed efficient handling and loading of plant production materials
Supervised and led 7 people to organize, improve and restructure store layout
Utilized Oracle Interface to input raw material stock and financial data to be visible to top management my
manager
SKILLS
Computer networks and hardware,knowledge in Microsoft office applications
Presentation skills
Multicultural and client oriented
Team player but able to work independently
Bilingual, fluent in Arabic and good in English; spoken and written
CERTIFICATES & TRAINING
MCSE course for Windows Server 2003– based business solutions
ISA server course
OTHER
Marital status: Single
Military service: Exempted
Acquired EGYPT & international driving license
Gender: Male
Nationality: Egyptian
REFERENCES
Furnished upon request