1. Abeer Ishkuntana
Kansas City, Missouri Mob (816) 694 3052 e-mail:abee1964@gmail.com
Targeting Opportunities in:
Designing (Graphic – Interior) • Customer Services • Operations •
Client Relations • Tax Preparation • Business Administration • Projects
HIGHLIGHTS OF QUALIFICATIONS
• 7 Years of Customer services and retail
• 2 Years experience in organization of health services
• 11 Months sales associate
• 1 Year photographer and sales
• 3 Years of management
• Microsoft Office Windows and Mac Platform
PROFESSIONAL EXPERIENCE
06/2014 – Present La-Z-Boy Furniture Decòr Kansas City
Assistant Designer/Sales Representative
• Educate customers about la-z-boy product quality and durability.
• Fill a comfort guide that has customer’s life style information, with a
sketch of the furnished room.

2. • Estimate material requirements and costs, and present design to
client for approval
• Confer with client to determine factors affecting planning interior
environments, such as budget, architectural preferences, and purpose and
function.
• Advise client on interior design factors, such as space planning,
layout and utilization of furnishings and equipment, and color coordination.
• Select or design, and purchase furnishings, art works, and
accessories.
• Close sales ticket with customers, after processing it into the RMS
system.
03/2014 – 09/2014 Bridging the Gap Interpreting LLC. Kansas City
Interpreter
“Independent Contractor"
• Interpret effectively as stated in the BTGI Code of Ethics between a
staff and clients from English to Arabic and the opposite.
09/2009 – 06/2011 Maple Wood Community College Kansas City
Student Worker
• Art Lab & Computer Lab
• Monitoring and assisting My Supervisor in the lab work
04/2007 – 05/2009 Swope Health Services Organization Kansas City
Secretary
Medical Record Health Information Dep.
• Retrieves medical records for all patients scheduled for the
following day.

3. • Maintains exception report control to account for the whereabouts
of all medical records at all time.
• Secured loss sheets in the proper charts following the designated
chart order.
• Record on the appointment sheet the location of each record that
has not been pulled and batches charts to be routed to the proper clinic.
• Arranged charts in terminal digit order and files back into
permanents file as charts are returned to the Medical Record Department.
• Audited active files by pulling inactive charts for microfilming.
• Answer telephones, directed calls and took messages.
05/2006 – 03/2007 Dillard’s Store Kansas City
Dresses Department - Sales Associate
• Responsible for opening, closing and balancing cash register and
daily bases.
• Dealt with and checked out customers on computing cash register.
• Arrange dresses regarding their Bran and sizes.
• Process inventory for the entire product.
12/2005 – 05/2006 Life Touch Co. Kansas City
Data Entry – Image Editor
• Applied paint to retouch or enhance negative or photograph, using
air pen, artist’s brush, cotton swab or gloved finger.
• Cut out masking template, using shears and positions templates on
picture mask selected areas.
• Examined drawing, negative or photographic print to determine
coloring, shading, accenting and changes required to retouch or restore.
03/2004 – 01/2005 Sears Portrait Studio Kansas City
Photographer & Sales Associate

4. • Responsible for opening, closing and balancing cash register and
daily bases.
• Dealt with and checked out customers on computing cash register.
• Setup setting and taking shots.
• Review, audit, format and sales photos to the customers.
• Answering the phone and manage customers appointments.
06/2000 – 02/2004 Café Jaffa Kansas City
Assistant Manager
Customer Service
• Communicate with customers, employees and other individuals to
answer question, take orders and address complaints.
• Complete and mail bills, contracts, policies, invoices or checks.
• Compute, record and proofread data and other information’s such
as reports.
• Train other staff members to perform work activities, such as using
applications, serve customers.
EDUCATION
Metropolitan Community College Kansas City
Mo.
Associate of Applied Science – Graphic Design Degree
Graphic Design Technician Certificate (2013) GPA (3.9)

5. Tax Certificate Preparation
Relevant Course Work:
• Customer Service
• Basic Medical Terminology
• Super Bowl III Registration
• MS Excel 2007
• MS Visio Professional
• MS Power Point 2007
• Diversity Training Facilitation
REFERENCES
Upon request