The candidate has over 10 years of experience in customer service and graphic design. They have a proven track record of enhancing productivity and customer satisfaction across multiple industries. Their experience includes positions in sales, marketing, and customer support.

1. DANTE L. ALSTON
( 484.804.3663 • Email: alstond3187@gmail.com
2102 Liberty Court, Eagleville, PA 19403
SUMMARY
Competitive professional offering more than 10+ years of experience and leadership expertise in the Customer
Service Industry, with demonstrated success enhancing productivity and quality service. Recognized for
outstanding performance and awarded the highest ratings for satisfaction in customer service.
AREAS OF EXPERTISE
§ Customer Service
§ Sales
§ Marketing
§ Team Building
§ Strategizing
§ Data Entry
§ Training
§ Communications
§ Time Management
§ Problem Solving
§ Organization
§ Designing
EMPLOYMENT
CompanyVoice
Blue Bell, PA
Enrollment Specialist
• Conducted inbound and outbound calls to register prospects for company endorsed seminars/personal
consultations.
• Handled inbound calls from Medicare recipients requesting literature on Medicare Advantage Plans.
• Educated prospects on healthcare and the benefits of Medicare Advantage Plans.
• Processed Medicare Advantage enrollment requests in compliance with state and federal regulations.
Now U See iT
Philadelphia, PA
Graphic Designer/Photographer/Creative Director
• Founder and CEO of a lucrative small business that services an array of
audiences from individuals, families, private businesses, recording artists, organizations and corporate
offices, providing services related to:
§ Photography
§ Videography
§ Logo Creations
§ Business Cards
§ Flyers
§ Clothing
2011 - Present
2016 - Present

2. Springfield Ford-Lincoln
Springfield, PA
Sales Consultant & Service Advisor
• Approached, greeted and offered assistance to any customer who entered the dealership showroom or
sales lot.
• Performed high-quality, professional and knowledgeable presentations and demonstrations of new/used
vehicles.
• Performed the necessary steps of the sales process in accordance with company standards and
monitored sales activities.
• Maintained appointments, meetings and weekly/monthly quotas.
• Greeted customers upon arrival and worked with customers and technicians to identify required
maintenance.
• Provided price and time quotes for requested services.
• Wrote repair orders with itemized lines for each service.
• Advised customers on necessary/suggested services.
• Contacted warranty companies to obtain approval/coverage for repairs.
LexisNexis Risk Solutions
King of Prussia, PA
Graphic Designer/Photographer
• Conferred with clients to review and determine layout designs.
• Created design concepts and sample layouts for product illustrations, logos and company website.
• Captured marketing materials in commercial-quality photographs.
Lord & Taylor
King of Prussia, PA
Sales Associate/Cashier
• Generated sales by providing excellent customer service and giving special attention to the customers’
needs.
• Demonstrated knowledge of merchandises and shared knowledge of current sales and promotions.
• Processed new charge accounts.
• Conducted individual/group training for new hires to ensure product knowledge, system functionality
and knowledge of sales quotas.
• Maintained floor standards including replenishment and presentation as well as the general appearance
and cleanliness of the department.
Amaranth Florist Co.
Narberth, PA
Delivery Driver
.
• Packed and delivered flower arrangements and gift items to customers.
• Picked up products and merchandise as warranted by business needs.
• Documented all work on an activity log and maintained organized records.
2006 - 2013
2008 - 2008
2013 - 2015
2006 - 2013

3. EDUCATION
The Art Institute of Philadelphia, Philadelphia, PA
Bachelor of Science, Graphic Design, 2008
REFERENCES
Michelle King
Team Lead
CompanyVoice
(267) 325-0318
Justin Darabant
Financial Advisor
Springfield Ford-Lincoln
(610) 772-7886
Dan Lalli
Sales Specialist
Lord & Taylor
(610) 247-0223
Jovan Brown
Founder/Instructor
Without Walls Liturgical Dance Co.
(267) 707-3601