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(
‫التوفيق‬ ‫هللا‬ ‫نسأل‬ ‫للجميع‬ ‫هدية‬ ‫المحاضرات‬ ‫هذه‬
)
Professionalism
‫المهنية‬
Dr EZIZ ALFAHD
afkaabba@gmail.com
What is professional behavior?
• Professionalism …… ‫المهنية‬
• Appropriate behaviours and actions within
the context of medical practice and training
and bioethics and culture
‫الرحيم‬ ‫الرحمن‬ ‫هللا‬ ‫بسم‬
‫تعالى‬ ‫هللا‬ ‫قال‬
:
{
‫يشفين‬ ‫فهو‬ ‫مرضت‬ ‫وإذا‬
}
‫وسلم‬ ‫عليه‬ ‫هللا‬ ‫صلى‬ ‫المصطفى‬ ‫ويقول‬
:
(
‫تلقى‬ ‫أن‬ ‫ولو‬ ً‫ا‬‫شيئ‬ ‫المعروف‬ ‫من‬ ‫تحقرن‬ ‫ال‬
‫بوجه‬ ‫أخاك‬
‫طلق‬
)
‫أحمد‬ ‫رواه‬
.
Objectives
• By the end WE will be able to:
• Define the professionalism
• To know doctor's duties towards him self, his
colleagues, patients (and families) and community.
• Describe the relationships that the doctor has with
others during the provision of healthcare
• Appreciate the significance of maintaining
professional relationships .
• Obstacles of practicing professionalism
Why is medicine a profession?
• Unique role of Health practitioners in
society and community
– Unique skills
– Access to sensitive and confidential
information and privacy to patients
– Position of trust
– Relies on -regulation (e.g. we have policy and
regulations to follow)
Professionalism
• Professionalism
• It is a collection of behaviours that include
multiple dimensions of the clinical context. It
involves relation of the physician with her/his
oneself, relation with colleagues in the
workplace, relation with the patient, and relation
with the community.
‫بطبعه‬ ٌ‫ي‬‫مهن‬ ‫المسلم‬ ‫الطبيب‬
•
”
‫خصاصة‬ ‫بهم‬ ‫كان‬ ‫ولو‬ ‫أنفسهم‬ ‫على‬ ‫ويؤثرون‬
“
•
”
‫يتقن‬ ‫أن‬ ‫عمل‬ ‫إذا‬ ‫العامل‬ ‫من‬ ‫يحب‬ ‫هللا‬ ‫إن‬
“
•
”
‫هللا‬ ‫رسول‬ ‫قال‬
‫ﷺ‬
«
.
ِ‫ت‬‫حاج‬ ‫في‬ ُ‫هللا‬ ‫كان‬،‫أخيه‬ ِ‫ة‬‫حاج‬ ‫في‬ ‫كان‬ ‫من‬
‫ه‬
»
.
•
‫هللا‬ ‫رسول‬ ‫قال‬
-
‫وسلم‬ ‫عليه‬ ‫هللا‬ ‫صلى‬
-
( :
‫إ‬ ِ
‫اس‬َّ‫ن‬‫ال‬ ُّ‫ب‬َ‫ح‬َ‫أ‬
ْ‫م‬ُ‫ه‬ُ‫ع‬َ‫ف‬ْ‫ن‬َ‫أ‬ ِ‫هللا‬ ‫لى‬
ِ
‫ض‬ْ‫ق‬َ‫ي‬ ْ‫و‬َ‫أ‬ ،ً‫ة‬َ‫ب‬ْ‫ُر‬‫ك‬ ُ‫ه‬ْ‫ن‬َ‫ع‬ ُ‫ف‬ِ‫ش‬ْ‫ك‬َ‫ي‬ ، ِ
‫اس‬َّ‫ن‬‫ل‬ِ‫ل‬
َ‫ع‬ ُ‫د‬ُ‫ر‬ْ‫ط‬َ‫ي‬ ْ‫و‬َ‫أ‬ ،‫ا‬ً‫ن‬ْ‫ي‬َ‫د‬ ُ‫ه‬ْ‫ن‬َ‫ع‬ ‫ي‬
ُ‫ه‬ْ‫ن‬
‫ا‬ً‫ع‬‫و‬ُ‫ج‬
)
(
‫األلباني‬ ‫وحسنه‬ ،‫الطبراني‬ ‫رواه‬
)
‫وقال‬ ،
-
‫الصالة‬ ‫عليه‬
‫والسالم‬
-
( :
ِ‫هللا‬ ‫إلى‬ ِ‫د‬‫عبا‬ْ‫ل‬‫ا‬ ُّ‫ب‬َ‫ح‬َ‫أ‬
,
ِ‫ع‬ِ‫ل‬ ْ‫م‬ُ‫ه‬ُ‫ع‬َ‫ف‬ْ‫ن‬َ‫أ‬
ِ‫ه‬ِ‫ل‬‫ا‬َ‫ي‬
)
(
‫في‬ ‫يعلى‬ ‫أبو‬ ‫أخرجه‬
‫األلباني‬ ‫وحسنه‬ ،‫مسنده‬
.)
•
”
‫لنفسه‬ ‫يحب‬ ‫ما‬ ‫ألخيه‬ ‫يحب‬ ‫حتى‬ ‫أحدكم‬ ‫يؤمن‬ ‫ال‬
..
“
How Are You Judged As A
Professional?
– Your Communication
– Your Image
– Your Competence
– Your Demeanor
– Your Appearance
– Your Behavior
– Your Attitude
10
What do you see?
Appearance Impression
Dirty Unreliable and
unprofessional
Body piercing & tattoos Unprofessional,
unreliable, immature,
Dangerous
Clean and Neat Professional and reliable
Examples of Unprofessional
Behaviors
Classroom Setting-Students/Trainee
• Arriving for class late and/or leaving early
• Being unprepared for group sessions
• Your Bad Relationship with your colleagues
• Disrupting class sessions
• Your Bad Relationship with your mentor 
seniors  poses .
• Failing to attend scheduled class sessions
• Cheating on an exam
Follow Me
WHAT ARE THE OBESTICLES
OF PROFEESSIONALISM
• 1- Poor training (pre or postgraduate )
• 2- un ethical characters
• 3- arrogance of the physicians
• 4- lack of faith
• 5- work pressures
• 6-community bad practices
• 7-bad friends
• 8- different culture
Figure 3.1 summarizes the places where
doctors are usually found and the
professional roles they play in each of them.
Duties towards a doctor and
his/her profession
To provide a role model for his colleagues and patients and
adhere to the standards of practice .
• Learn and understand the codes and regulations
Always follow your good intention to be medical professional
physician.( al taqwa )
Avoid any action that could lead to contempt of the medical
profession and to maintain the standards of medical profession
Doctors’ Duties Towards Patients
• Respect the Patient ‫المريض‬ ‫احترام‬
• Respect the Privacy ‫المريض‬ ‫خصوصية‬ ‫ضمان‬
• Comprehensive care ‫للمريض‬ ‫الشاملة‬ ‫الرعاية‬
• Respect patient’s autonomy ‫المريض‬ ‫استقاللية‬ ‫احترام‬
• Inform the patient about his/her condition
‫تبصير‬
‫مرضه‬ ‫بطبيعة‬ ‫المريض‬
• Protect patient's interests ‫المريض‬ ‫مصلحة‬ ‫حماية‬
• Keep the patients’ secrets ‫المريض‬ ‫سر‬ ‫كتمان‬
Source: Islamic Code of Medical & Health Ethics
Duties towards your colleagues
To deal with, and act towards his/her colleagues in a good
manner and in the same way he/she would prefer to
be treated
To avoid direct criticism to his/her colleague in front of
patients
Not to do bad practice in work to his/her colleagues
To exert every possible effort to educate the colleagues
Respect the differences other colleagues and other non
physicians (gender, culture,Religon ).
Positive interaction with the community’s affairs and
support community activates
Protect the community by reporting reportable/epidemic
diseases
Improve health in the community through advocacy and
health education, and involvement in community
health activities
Rational use of the healthcare institutions’ resources
Duties towards your community
Duties towards your community
To be as ideal (example) as possible in his
attitude and religion
Promotion of health equity among the society’s
and others members
Use his/her skills, knowledge and expertise to
improve the standards and quality of health
services rendered to the society.
Summary
• Being a doctor is about being a part of a team. You have
rights and duties as a part of this team
• The center of your care is your patient (not your ego and
not your bank account)
• Many of the positive attitudes and skills can be developed
through training, and self-development
• Developing and adhering to these standards develops
yourself, improves healthcare, and enhances public trust in
the health system.
• By respecting your patients, colleagues and community in
general, you build better relations and a better reputation
for being a faithful model doctor.

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professionalisn

  • 1. ( ‫التوفيق‬ ‫هللا‬ ‫نسأل‬ ‫للجميع‬ ‫هدية‬ ‫المحاضرات‬ ‫هذه‬ ) Professionalism ‫المهنية‬ Dr EZIZ ALFAHD afkaabba@gmail.com
  • 2. What is professional behavior? • Professionalism …… ‫المهنية‬ • Appropriate behaviours and actions within the context of medical practice and training and bioethics and culture
  • 3. ‫الرحيم‬ ‫الرحمن‬ ‫هللا‬ ‫بسم‬ ‫تعالى‬ ‫هللا‬ ‫قال‬ : { ‫يشفين‬ ‫فهو‬ ‫مرضت‬ ‫وإذا‬ } ‫وسلم‬ ‫عليه‬ ‫هللا‬ ‫صلى‬ ‫المصطفى‬ ‫ويقول‬ : ( ‫تلقى‬ ‫أن‬ ‫ولو‬ ً‫ا‬‫شيئ‬ ‫المعروف‬ ‫من‬ ‫تحقرن‬ ‫ال‬ ‫بوجه‬ ‫أخاك‬ ‫طلق‬ ) ‫أحمد‬ ‫رواه‬ .
  • 4. Objectives • By the end WE will be able to: • Define the professionalism • To know doctor's duties towards him self, his colleagues, patients (and families) and community. • Describe the relationships that the doctor has with others during the provision of healthcare • Appreciate the significance of maintaining professional relationships . • Obstacles of practicing professionalism
  • 5. Why is medicine a profession? • Unique role of Health practitioners in society and community – Unique skills – Access to sensitive and confidential information and privacy to patients – Position of trust – Relies on -regulation (e.g. we have policy and regulations to follow)
  • 6. Professionalism • Professionalism • It is a collection of behaviours that include multiple dimensions of the clinical context. It involves relation of the physician with her/his oneself, relation with colleagues in the workplace, relation with the patient, and relation with the community.
  • 7.
  • 8. ‫بطبعه‬ ٌ‫ي‬‫مهن‬ ‫المسلم‬ ‫الطبيب‬ • ” ‫خصاصة‬ ‫بهم‬ ‫كان‬ ‫ولو‬ ‫أنفسهم‬ ‫على‬ ‫ويؤثرون‬ “ • ” ‫يتقن‬ ‫أن‬ ‫عمل‬ ‫إذا‬ ‫العامل‬ ‫من‬ ‫يحب‬ ‫هللا‬ ‫إن‬ “ • ” ‫هللا‬ ‫رسول‬ ‫قال‬ ‫ﷺ‬ « . ِ‫ت‬‫حاج‬ ‫في‬ ُ‫هللا‬ ‫كان‬،‫أخيه‬ ِ‫ة‬‫حاج‬ ‫في‬ ‫كان‬ ‫من‬ ‫ه‬ » . • ‫هللا‬ ‫رسول‬ ‫قال‬ - ‫وسلم‬ ‫عليه‬ ‫هللا‬ ‫صلى‬ - ( : ‫إ‬ ِ ‫اس‬َّ‫ن‬‫ال‬ ُّ‫ب‬َ‫ح‬َ‫أ‬ ْ‫م‬ُ‫ه‬ُ‫ع‬َ‫ف‬ْ‫ن‬َ‫أ‬ ِ‫هللا‬ ‫لى‬ ِ ‫ض‬ْ‫ق‬َ‫ي‬ ْ‫و‬َ‫أ‬ ،ً‫ة‬َ‫ب‬ْ‫ُر‬‫ك‬ ُ‫ه‬ْ‫ن‬َ‫ع‬ ُ‫ف‬ِ‫ش‬ْ‫ك‬َ‫ي‬ ، ِ ‫اس‬َّ‫ن‬‫ل‬ِ‫ل‬ َ‫ع‬ ُ‫د‬ُ‫ر‬ْ‫ط‬َ‫ي‬ ْ‫و‬َ‫أ‬ ،‫ا‬ً‫ن‬ْ‫ي‬َ‫د‬ ُ‫ه‬ْ‫ن‬َ‫ع‬ ‫ي‬ ُ‫ه‬ْ‫ن‬ ‫ا‬ً‫ع‬‫و‬ُ‫ج‬ ) ( ‫األلباني‬ ‫وحسنه‬ ،‫الطبراني‬ ‫رواه‬ ) ‫وقال‬ ، - ‫الصالة‬ ‫عليه‬ ‫والسالم‬ - ( : ِ‫هللا‬ ‫إلى‬ ِ‫د‬‫عبا‬ْ‫ل‬‫ا‬ ُّ‫ب‬َ‫ح‬َ‫أ‬ , ِ‫ع‬ِ‫ل‬ ْ‫م‬ُ‫ه‬ُ‫ع‬َ‫ف‬ْ‫ن‬َ‫أ‬ ِ‫ه‬ِ‫ل‬‫ا‬َ‫ي‬ ) ( ‫في‬ ‫يعلى‬ ‫أبو‬ ‫أخرجه‬ ‫األلباني‬ ‫وحسنه‬ ،‫مسنده‬ .) • ” ‫لنفسه‬ ‫يحب‬ ‫ما‬ ‫ألخيه‬ ‫يحب‬ ‫حتى‬ ‫أحدكم‬ ‫يؤمن‬ ‫ال‬ .. “
  • 9.
  • 10. How Are You Judged As A Professional? – Your Communication – Your Image – Your Competence – Your Demeanor – Your Appearance – Your Behavior – Your Attitude 10
  • 11. What do you see? Appearance Impression Dirty Unreliable and unprofessional Body piercing & tattoos Unprofessional, unreliable, immature, Dangerous Clean and Neat Professional and reliable
  • 12. Examples of Unprofessional Behaviors Classroom Setting-Students/Trainee • Arriving for class late and/or leaving early • Being unprepared for group sessions • Your Bad Relationship with your colleagues • Disrupting class sessions • Your Bad Relationship with your mentor seniors poses . • Failing to attend scheduled class sessions • Cheating on an exam
  • 14. WHAT ARE THE OBESTICLES OF PROFEESSIONALISM • 1- Poor training (pre or postgraduate ) • 2- un ethical characters • 3- arrogance of the physicians • 4- lack of faith • 5- work pressures • 6-community bad practices • 7-bad friends • 8- different culture
  • 15. Figure 3.1 summarizes the places where doctors are usually found and the professional roles they play in each of them.
  • 16. Duties towards a doctor and his/her profession To provide a role model for his colleagues and patients and adhere to the standards of practice . • Learn and understand the codes and regulations Always follow your good intention to be medical professional physician.( al taqwa ) Avoid any action that could lead to contempt of the medical profession and to maintain the standards of medical profession
  • 17. Doctors’ Duties Towards Patients • Respect the Patient ‫المريض‬ ‫احترام‬ • Respect the Privacy ‫المريض‬ ‫خصوصية‬ ‫ضمان‬ • Comprehensive care ‫للمريض‬ ‫الشاملة‬ ‫الرعاية‬ • Respect patient’s autonomy ‫المريض‬ ‫استقاللية‬ ‫احترام‬ • Inform the patient about his/her condition ‫تبصير‬ ‫مرضه‬ ‫بطبيعة‬ ‫المريض‬ • Protect patient's interests ‫المريض‬ ‫مصلحة‬ ‫حماية‬ • Keep the patients’ secrets ‫المريض‬ ‫سر‬ ‫كتمان‬ Source: Islamic Code of Medical & Health Ethics
  • 18. Duties towards your colleagues To deal with, and act towards his/her colleagues in a good manner and in the same way he/she would prefer to be treated To avoid direct criticism to his/her colleague in front of patients Not to do bad practice in work to his/her colleagues To exert every possible effort to educate the colleagues Respect the differences other colleagues and other non physicians (gender, culture,Religon ).
  • 19. Positive interaction with the community’s affairs and support community activates Protect the community by reporting reportable/epidemic diseases Improve health in the community through advocacy and health education, and involvement in community health activities Rational use of the healthcare institutions’ resources Duties towards your community
  • 20. Duties towards your community To be as ideal (example) as possible in his attitude and religion Promotion of health equity among the society’s and others members Use his/her skills, knowledge and expertise to improve the standards and quality of health services rendered to the society.
  • 21.
  • 22. Summary • Being a doctor is about being a part of a team. You have rights and duties as a part of this team • The center of your care is your patient (not your ego and not your bank account) • Many of the positive attitudes and skills can be developed through training, and self-development • Developing and adhering to these standards develops yourself, improves healthcare, and enhances public trust in the health system. • By respecting your patients, colleagues and community in general, you build better relations and a better reputation for being a faithful model doctor.