2. What is professional behavior?
• Professionalism …… المهنية
• Appropriate behaviours and actions within
the context of medical practice and training
and bioethics and culture
4. Objectives
• By the end WE will be able to:
• Define the professionalism
• To know doctor's duties towards him self, his
colleagues, patients (and families) and community.
• Describe the relationships that the doctor has with
others during the provision of healthcare
• Appreciate the significance of maintaining
professional relationships .
• Obstacles of practicing professionalism
5. Why is medicine a profession?
• Unique role of Health practitioners in
society and community
– Unique skills
– Access to sensitive and confidential
information and privacy to patients
– Position of trust
– Relies on -regulation (e.g. we have policy and
regulations to follow)
6. Professionalism
• Professionalism
• It is a collection of behaviours that include
multiple dimensions of the clinical context. It
involves relation of the physician with her/his
oneself, relation with colleagues in the
workplace, relation with the patient, and relation
with the community.
10. How Are You Judged As A
Professional?
– Your Communication
– Your Image
– Your Competence
– Your Demeanor
– Your Appearance
– Your Behavior
– Your Attitude
10
11. What do you see?
Appearance Impression
Dirty Unreliable and
unprofessional
Body piercing & tattoos Unprofessional,
unreliable, immature,
Dangerous
Clean and Neat Professional and reliable
12. Examples of Unprofessional
Behaviors
Classroom Setting-Students/Trainee
• Arriving for class late and/or leaving early
• Being unprepared for group sessions
• Your Bad Relationship with your colleagues
• Disrupting class sessions
• Your Bad Relationship with your mentor
seniors poses .
• Failing to attend scheduled class sessions
• Cheating on an exam
14. WHAT ARE THE OBESTICLES
OF PROFEESSIONALISM
• 1- Poor training (pre or postgraduate )
• 2- un ethical characters
• 3- arrogance of the physicians
• 4- lack of faith
• 5- work pressures
• 6-community bad practices
• 7-bad friends
• 8- different culture
15. Figure 3.1 summarizes the places where
doctors are usually found and the
professional roles they play in each of them.
16. Duties towards a doctor and
his/her profession
To provide a role model for his colleagues and patients and
adhere to the standards of practice .
• Learn and understand the codes and regulations
Always follow your good intention to be medical professional
physician.( al taqwa )
Avoid any action that could lead to contempt of the medical
profession and to maintain the standards of medical profession
17. Doctors’ Duties Towards Patients
• Respect the Patient المريض احترام
• Respect the Privacy المريض خصوصية ضمان
• Comprehensive care للمريض الشاملة الرعاية
• Respect patient’s autonomy المريض استقاللية احترام
• Inform the patient about his/her condition
تبصير
مرضه بطبيعة المريض
• Protect patient's interests المريض مصلحة حماية
• Keep the patients’ secrets المريض سر كتمان
Source: Islamic Code of Medical & Health Ethics
18. Duties towards your colleagues
To deal with, and act towards his/her colleagues in a good
manner and in the same way he/she would prefer to
be treated
To avoid direct criticism to his/her colleague in front of
patients
Not to do bad practice in work to his/her colleagues
To exert every possible effort to educate the colleagues
Respect the differences other colleagues and other non
physicians (gender, culture,Religon ).
19. Positive interaction with the community’s affairs and
support community activates
Protect the community by reporting reportable/epidemic
diseases
Improve health in the community through advocacy and
health education, and involvement in community
health activities
Rational use of the healthcare institutions’ resources
Duties towards your community
20. Duties towards your community
To be as ideal (example) as possible in his
attitude and religion
Promotion of health equity among the society’s
and others members
Use his/her skills, knowledge and expertise to
improve the standards and quality of health
services rendered to the society.
21.
22. Summary
• Being a doctor is about being a part of a team. You have
rights and duties as a part of this team
• The center of your care is your patient (not your ego and
not your bank account)
• Many of the positive attitudes and skills can be developed
through training, and self-development
• Developing and adhering to these standards develops
yourself, improves healthcare, and enhances public trust in
the health system.
• By respecting your patients, colleagues and community in
general, you build better relations and a better reputation
for being a faithful model doctor.