2. What is Management?
•Management processes include
planning, organizing, directing and
controlling.
•Management is the process of reaching
organizational goals by working with and
through people and other organizational
resources.
• Resources can be human, financial,
technological or natural.
3. Hire Great People
It all starts here with great talent,
the rest is easy. For some reason,
managers often take short-cuts when it
comes to sourcing, screening, and
selection, or they overly rely on HR or
recruiters, instead of seeing selection as a
critical part of his/her job.
4. Performance Management
It includes clarifying and setting
expectations and goals, coaching,
measuring, and monitoring employees’
work, addressing performance
problems, providing feedback and
recognition, coaching, developing,
training, and doing performance reviews.
Depending on the number of direct
reports a manager has, this can take up
the majority of a manager’s week.
5. Team Development
In addition to individual employee
management and development, a
manager is responsible for the
development of a high performing team.
An interdependent team is usually more
productive than a group of individuals
working independently.
6. Setting Overall Direction
Strategic managers spend a lot of
time thinking about mission and
direction; always on the look-out for the
need to change priorities or reinvent. Of
course, they involve others, including
their team members, but they take
ultimate responsibilities for final
decisions.
7. Being an Important and Supportive
Team Member
We all know that if there is any
daylight between executive team
members, it ultimately results in
unwinnable battles that those lower in
the organization are left to fight.”
8. Doing Unique Work That No One
Else Could or Should Do
Just about every manager, no
matter what level, has their own set of
individual contributor responsibilities.
The higher the level, the fewer there are,
but even CEOs have to do things that just
cannot be delegated. However, managers
should be very careful to make sure that
they are really doing work that only they
can do, not work that they like to do, are
good at, or don’t trust their team to do.
9. Manage Resources
Managers have to make sure the
team has the resources they need to do
they work, while at the same time
making sure that a team does not
overspend or waste resources.
10. Improve Processes and Quality
While individual should take
responsibility for the quality of their own
work, managers are usually in the best
position to see the overall workflow (the
sum of the parts) and make adjustments
and improvements.
11. Self-Development
Managers are not just responsible
for the development of their employees
and teams they are responsible for their
own development as a manager as well.
That includes taking on stretch,
developmental assignments, participating
in management training, seeking
mentors, asking for feedback, and
reading about management and
leadership. By doing so, they are role
modeling continuous improvement.
12. Communicate Information
They make sure information is
flowing from above, sideways, and
upwards. They are never the bottleneck
in the information highway.
