The document discusses changes in the modern workplace, including more employees working remotely. It notes that about 30-50% of employees' workdays are spent away from their desks, and over 50% of small businesses operate from home. This has created challenges around boundaries, productivity, isolation and distractions. However, flexible workspaces like coworking spaces and executive suites are growing to address these issues, with over 12,000 executive suites worldwide and thousands of coworking spaces. These spaces allow remote workers and small businesses to have a professional environment outside the home.

1. 21st Century Workplace
Association of Commuter Transportation
2014 Conference

2. Workplace is now...
everywhere
• Employee desks are empty
30% - 50% of the work day
• 53% of small business run
from home
• 1.5B mobile workers

3. The Challenges
• Boundaries
• True productivity
• Isolation
• Distractions
• Efficient/
ergonomic
workspace

4. 2006 Telework Survey:
42% prefer working near home, not in home
11%
11%
16%
21%
29%
44% Distrac/ons
43%
0% 13% 25% 38% 50%
Business-­‐Quality
Equip
Professional
Environment
High-­‐speed
Broadband
Onsite
tech
support
Keep
home/work
separate
Isola/on
4

5. Flexible Workspaces
• 12,000 - 16,000 Executive Suites
worldwide, and growing
• 2,500 cowork spaces today
• Doubled each year from 2006 -
2012, 42% growth in 2013 -- but
membership doubled
• 4 new centers opening each day
• Corporations moving to flexible, drop-in,
touch-down and remote workforce.
• 30% of employees in
industrialized nations will
telecommute by 2019 at least 2 -
3 days / week.

6. 50%
37.5%
25%
12.5%
0%
Estimated 2013 Revenue Growth
43.2%
Workspace-as-a-Service
38.7%
11.3%
8.3%
15.4%
Overall IncubatorsOffice Centers Other Coworking

7. Who Uses Flexible Workspace Centers?
• Home-based businesses
• Consultants
• Writers / Academics / Tutors
• Telecommuters
• Startups
• Salespeople
• Attorneys / Court Reporters
• Real Estate Agents
• Event Based Projects
• Film Production / Creative Services
• Traveling Professionals
• In fact, most knowledge workers
AND...
Corporate employers for distributed
workforce

8. Different Workers, Similar Needs
Home-based businessperson
Consultant
Grad Student
Telecommuter
Startup
Salesperson
Attorney/Court Reporter
Professional meeting space
Full-time Office
Occasional Workspace/Office
High speed broadband
Phone
Flexible time
Flexible growth
Business presence
Mail service
Community
Classes
Drop-in workspace
Storage
24/7 access
Low commitment
Videoconference

9. General Knowledge Worker needs...
• Flexible space
• Comfortable,
ergonomic space
• Good broadband
• 24/7 access
• Quiet v. Phones
• Print/Copy/Fax/Scan
• Community
• Opportunity for collaboration
• Admin Services & Assistance
• Mail services
• Varying Commitment Levels
• Videoconference

10. Types of Workspace
• WORKING FROM HOME + -
• Cheap
• Private
• Work in PJs
• Not a “business quality”environment
• Distractions/Isolation
• Can’t separate work/home life
• EXECUTIVE SUITES + -
• CO-WORKING SPACE + -
• Social interaction
• Sharing of ideas
• Hip, trendy
• Membership model
• Typically just for startups
• Not designed for security
• Typically not 24/7
• Executive Presentation
• Medium Investment
• Medium Commitment
• Limited types of plans
• Not 24/7 unless full-time space
• Not community-based or focused

11. Our communities

12. Companies

13. THE CHANGING CORPORATE WORKPLACE
• Workstations empty half the workday
• No need for employees to be tied to station
• Agile facility contracts needed for flexibility
• FASBE rule changes wreaking havoc on balance sheets
• Lost productivity from absenteeism not necessary
• Younger employees want better work/life balance
• Flexible work arrangements significant retention draw

14. Sun Microsystems Study
• 90% of employee carbon footprint is commute
• 56% (19,000) telecommute 1 day/wk or more
• Shrank real estate holdings 15% in 2007
• Expenses for telecommuters 30 – 70% less
• Corporate office power consumption = 2x
telecommuters’

15. CORPORATE BENEFITS OF FLEXIBLE WORK
PRODUCTIVITY GAINS ~ 27%
REAL ESTATE / UTILITY ~ 18%
ATTRACTION / RETENTION 25%
0 75150
0 50100
0 50100
SAVINGS
ATTRITION
REDUCTION
ABSENTEEISM SAVINGS ~ 3.7 days / year per teleworker
TOTAL ANNUAL SAVINGS / 50 employees telecommuting 1/2 time: $534,768
Workshifting Benefits: The Bottom Line, by Kate Lister, May 2010

16. Corporate Savings with Use of
Telework Center
• More employees can telecommute: employees with young
children, inadequate space, distractions at home.
• Assume 30% more telecommute (50 employees increased to
65)
• Corporate gross savings increased by 30% = $160,430
• Corporate cost of center = $3,000/employee = $45,000/yr.
• $115,430 additional savings for 15 employees who can now
telework and couldn’t without center.
• $7,695 savings per employee using center at least 1/2 time.

17. 17

18. 18

19. Value
for
Employee Value
for
Employer
Reduced
Commute
costs Reduced
facili/es
cost
Tax
savings Reduced attrition and
absenteeism
Increased
produc/vity Increased productivity
Professional
environment Emissions tracking,
Green branding
Near
kids,
community Operational -- not capital --
expense
Quality
of
life Triple bottom line
19

20. ↑ Telecommuting 1%
↓CO2 1 million metric tons / year

21. 21
Quality
of
Life
Increased
Productivity
Enhanced
Community/
Local Business
Reduced
Carbon
Footprint

22. 22
Barbara Sprenger
TheSatelliteCenters.com
831.222.2100
bsprenger@thesatelliteinc.com