1. ‘Joining Up Data for
Improvement and Integration’
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Katy Barclay, Information Services & Governance Manager
Milne Weir, Regional Director
2. • Turn data into insights, into
innovative & efficient service
delivery
• Refining our data
infrastructure to develop the
capabilities for the future
• Grounding our data in
understanding our
populations as well as our
response
• Working with partners to
combine data and plan better
care
• Using data to drive digital
innovations and support
investment in new
technologies
Collaboration &
Engagement
Prevention and
Early Intervention
Reducing
Inequalities
Fairness, Equity and
Equality
Intelligence,
Evidence &
Innovation
Empowering People
& Communities
Best Care
Best Place
Right Time
Every
Time
3. Clinical Response Model
Aim
• Response based on clinical need
– Quicker and more accurately identify our most
acutely unwell patients and dispatch accordingly
– Understand better the clinical needs of all other
patients
– Right response(s) first time for all patients
• Save more lives
• Better use of resources
• Better patient and staff experience
• Shift the balance of care
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4. Clinical Response Hierarchy
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Purple Response Category
Identified by Patients with a Cardiac Arrest Rate >10% (actual cardiac arrest rate 52%)
10k attended emergencies (2% of total 999 demand)
Red Response Category
Identified by Patients with a Cardiac Arrest Rate >1% or defined need for resuscitation
(actual cardiac arrest rate 1.5%)
71k attended emergencies (14% of total 999 demand)
Amber Response Category
Identified by acute pathway need I.E FAST+/STEMI/AAA
123k attended emergencies (23% of total 999 demand)
Yellow Response Category
Identified by exclusion of ILT and Amber categories
317k attended emergencies (60% of total 999 demand)
Green Response Category
Exclusion of above categories and defined potential for potential alternative care pathway
5k attended emergencies (1% of total 999 demand)
Data for 01/04/18 to 31/03/19 – 526k attended emergencies
10. Towards 2030 – Emerging Themes
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1. SAS role in improving public / population health
2. Our role in Primary Care
3. Our role as an emergency service and care
provider
4. Our focus on alternative care pathways, wellbeing
& prevention
5. Our role developing our workforce
6. Our use of data and intelligence
7. Our digital infrastructure
11. Table Top - Questions
• How can we join up data for improvement and
jointly look at data over time?
• How do we jointly use data as narrative so we
know change is an improvement and focus on
measurement?
• How do we jointly identify areas for focus,
improvement and good practice?
• How do we create the right conditions for delivery
and improvement?
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Editor's Notes
Best Care – what matters to people as well as safe and effective. Improving health.
Best Place – homes, communities, hospitals. Determined by condition and circumstance, not performance targets
Right Time – Blue-light emergencies, urgent same-day care, reducing long waits
Every Time – clinically safe, culture of learning, critical engagement and support
Demand within IJB area
Total Incidents then broken down by Emergency (ILT/Non ILT) and other
Top 10 chief complaints – transfers, falls, chest pains
Top 5 hospitals conveyed to
GP and OOH GP Demand within IJB area
Total Incidents then broken down by Emergency (ILT/Non ILT) and other with timescales
Incidents within IJB area
Broken down by colour – purple – most seriously ill.
Specific conditions – breathing problems, mental health and falls (over 65).
Also information about OHCA and ROSC
Demographics – Deprivation and age/gender
Also information about alcohol or drug usage noted by crews and number of times Naloxone administered.
Joined up Data for Improvement
Using QI to undertake tests of change
Joined up Measures
Creating the right conditions for delivery and improvement
Data Collection
Joint Analysis
If its happening here it will have an impact on the wider system
Hear and treat
See and Treat
Conveyance to Hospital
Pathways of Care