The Innovation of Data to Inform

1. The innovation of
data to inform
UC NATIONAL EVENT AUGUST 2019
KAREN MORROW UNSCHEDULED CARE PROGRAMME MANAGER

2. Relevance of Data in Unscheduled
Care
 NHS Board - 3 Acute site
 Variance across the hospitals – specialties
/capacity
 Duty manager role – pause tool
 Real time data to inform

3. Discovery Period
 Review what existed
 Validity of information
 Did it tell us what we needed to know?
 What additional information was available ?
 Could visual tool/dashboard be improved ?

4. ED Information – OLD STYLE

5. Developing Dashboard
 Information analysts team
 ED staff
 Service Improvement roles
 Duty managers
 Testing, testing, testing
 AGREEMENT – what was relevant or not

6. ED Information – NEW DASHBOARD
Unscheduled Activity
Data & Graphs
Present Day
Past 8 days
ED Demand
Time to Asses
Breach Risks
Bed Request

7. ED Information – NEW DASHBOARD
Filter individual sites
ED fullness
Receiving bed capacity
Arrivals by hour
ED Demand
Triage Categories
Time to Asses
Breach data
Bed Request

8. ED Information – NEW DASHBOARD
8 day activity
Attends / breaches
Breach Cause Pareto
Journey time
stamps
Patient
Outcomes

9. Summary
 Key people to be involved
 Needs to keep evolving
WHAT NEXT?
Arrival predictors
Review ED Trak care options (breach detail)