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What's on the Horizon,
How HIT Supports Practice
Transformation and Chronic
Disease Management
Don Nease, MD
Vice Chair for Research - Dept of Family Medicine
Director of Practice Based Research - Colorado Health Outcomes
University of Colorado - Anschutz Medical Campus
Meaningful Use & HIT Innovation Conference
Quality Health Network - Grand Junction, CO - April 26, 2013
conflicts
• Senior Medical Director - Crimson Care
Registry,The Advisory Board Company, Inc.
overview
• why are HIT and transformation linked?
• yardsticks
• the far horizon
• what’s it going to take to get there?
HIT and transformation
aren’t we all doing a
great job?
Clarke TC, et.al.Trends in Adherence to
Recommended Cancer Screening:The US Population
and Working Cancer Survivors. Front Oncol.
2012;2:190.
not exactly...
ideally...in the era of
"measured" care...
• HIT provides the speed gun both...
• at the point of care
• and for your population as a whole
• and gives you tools to address the gaps
lessons from EPIC
• Colorado based RCT on quality
improvement
• Tested 2 styles of practice improvement
• Facilitated RAP model - 15 practices
• Facilitated IPIP model - 10 practices
• with registry based targets
• Guess who did better...
practices need targets!
is this surprising?
measurement matters
• priorities
• progress
• performers
• process
what are our yardsticks?
• need two:
• patient
• population
yardsticks
current status of EMRs
would you buy an EMR from this
man?
"Within ten years, we want most
Americans to have electronic health care
records—that means your records,"
President Bush - 27 May 2004
“As President, I will invest $10 billion per
year for five years to move the U.S. health
care system to broad adoption of standards‐
based electronic health information
systems...
Candidate Barack Obama - 2008
"Within ten years, we want most
Americans to have electronic health care
records—that means your records,"
President Bush - 27 May 2004
as of May 2012...
• 62,226 total
eligible providers
attested
• 12.2 percent
• calculated based
on estimated
509,328 potential
Wright A, Henkin S, Feblowitz J, McCoy AB, Bates DW, Sittig DF. Early results of the meaningful use
program for electronic health records. N Engl J Med. 2013 Feb 21;368(8):779–80.
as of Jan 2013
• 115,918 attestations - CMS data
• 23% of a potential 509,328
• a one and three quarter times increase
over 7-8 months
“User satisfaction with electronic health records
has decreased since 2010”
AmericanEHR survey
• Overall, user satisfaction fell
12 percent from 2010 to
2012.
• The percentage of clinicians
who would not recommend
their EHR to a colleague
increased from 24 percent
in 2010 to 39 percent in
2012.
• 32 percent of the
responders had not
returned to normal
productivity compared to 20
percent in 2010.
http://www.americanehr.com/about/News/13-03-05/
Adler-Milstein J, Green CE, Bates DW. A survey analysis suggests that
electronic health records will yield revenue gains for some practices and losses
for many. Health Affairs. 2013 Mar;32(3):562–70.
and yet...
Xierali IM, Hsiao C-J, Puffer JC, Green LA, Rinaldo JCB, Bazemore AW, et al.
The rise of electronic health record adoption among family physicians. The
Annals of Family Medicine. 2013 Jan;11(1):14–9.
• trend suggests 80% adoption by end of
2013 among FM
• adoption vs. attestation
• could signal a large bolus of attesters
yet to come - last year to enter is 2014
• but will EMR’s provide our yardsticks?
"The truth is
out/in there"
• ER docs were early adopters
• Now moving into “niche solutions”
• Niche solutions have higher
physician direct documentation
and reported accuracy.
• Niche solutions also
outperform enterprise
EMRs in improving patient care.
• This via better layouts, less
entry errors, more prompts and
alerts.
• A top concern and request for
improvement is clinical decision
support.
on the edge...
http://www.klasresearch.com/news/pressroom
Once providers try a third
party solution to help with
clinical decision making few go
back to building it themselves
http://www.klasresearch.com/news/pressroom/2013/cds
• EMRs challenged to provide
decision support (patient yardstick)
• Will this improve???
• Billing trumps for now
• EMR vendors may be close to ceding
this ground
• Payers are investing huge amounts in
buying analytics vendors
• Big data is become a big deal
registry or chronic disease
management systems
http://www.slideshare.net/gigaom/gigaom-research-sector-roadmap-healthcare
• Trends and drivers
• Affordable Care Act and accountable care
organizations
• The experience in non-healthcare sectors
with big data
• Dramatic growth in health data with the
need to manage and use it
• Fraud and inefficiencies
• End of the blockbuster-drug era
http://www.slideshare.net/gigaom/gigaom-research-sector-roadmap-healthcare-
• Challenges
• Unstructured data
• Enterprise-wide data management
policies
• Shortage of health informatics and data
sciences specialists
• Ownership, stewardship and governance
of data
• Interoperability and legacy systems
http://www.slideshare.net/gigaom/gigaom-research-sector-roadmap-
healthcare-and-big-data-in-2012
• Big questions looming...
• will existing leaders adapt?
• EMR/CDS/pop. health
• is there a role for non-
profit/public utility models?
• especially for data acquisition
on the far horizon...
“Patient engagement is the
blockbuster drug of the century.”
National Coordinator for Health IT
Dr. Farzad Mostashari
Dr. Farzad Mostashari
Dr. Farzad Mostashari
Dr. Farzad Mostashari
patient engagement
• In the EMR
• Via companion tools
• Apps, etc.
EMR engagement
• A major piece of Stage 3 Meaningful use
• Most vendors already have some capacity
• If we build it will they come???
Stage 3 engagement
• submit patient-generated health
information to improve performance on
high priority health conditions, and/or to
improve patient engagement in care
• provide patients with the ability to request
an amendment to their record online
works today
????
????
Connection to Health
• CU based, NIH funded RCT of a web-based
tool to assist with self-management
support
• Also testing how much facilitation helps
with integrating CTH into practice
• Looking for practices now!
• Provides a download of
your (patient) electronic
data
• Currently somewhat
limited -VA/Medicare
• Vendors getting very
interested
no...we are not done
with transformation
• tools fit the workflow
• documentation =
collection of
meaningful data
• same tools and data
support point of care
decision support and
population outreach
choose your yardsticks
wisely
Nobody can go back and start a
new beginning, but anyone can start
today and make a new ending."
--Maria Robinson,American writer
discussion?

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What's on the Horizon, How HIT Supports Practice Transformation and Chronic Disease Management

  • 1. What's on the Horizon, How HIT Supports Practice Transformation and Chronic Disease Management Don Nease, MD Vice Chair for Research - Dept of Family Medicine Director of Practice Based Research - Colorado Health Outcomes University of Colorado - Anschutz Medical Campus Meaningful Use & HIT Innovation Conference Quality Health Network - Grand Junction, CO - April 26, 2013
  • 2. conflicts • Senior Medical Director - Crimson Care Registry,The Advisory Board Company, Inc.
  • 3. overview • why are HIT and transformation linked? • yardsticks • the far horizon • what’s it going to take to get there?
  • 5. aren’t we all doing a great job?
  • 6.
  • 7. Clarke TC, et.al.Trends in Adherence to Recommended Cancer Screening:The US Population and Working Cancer Survivors. Front Oncol. 2012;2:190.
  • 9. ideally...in the era of "measured" care... • HIT provides the speed gun both... • at the point of care • and for your population as a whole • and gives you tools to address the gaps
  • 10. lessons from EPIC • Colorado based RCT on quality improvement • Tested 2 styles of practice improvement • Facilitated RAP model - 15 practices • Facilitated IPIP model - 10 practices • with registry based targets • Guess who did better...
  • 13. measurement matters • priorities • progress • performers • process
  • 14. what are our yardsticks? • need two: • patient • population
  • 17. would you buy an EMR from this man?
  • 18. "Within ten years, we want most Americans to have electronic health care records—that means your records," President Bush - 27 May 2004
  • 19. “As President, I will invest $10 billion per year for five years to move the U.S. health care system to broad adoption of standards‐ based electronic health information systems... Candidate Barack Obama - 2008 "Within ten years, we want most Americans to have electronic health care records—that means your records," President Bush - 27 May 2004
  • 20.
  • 21. as of May 2012... • 62,226 total eligible providers attested • 12.2 percent • calculated based on estimated 509,328 potential Wright A, Henkin S, Feblowitz J, McCoy AB, Bates DW, Sittig DF. Early results of the meaningful use program for electronic health records. N Engl J Med. 2013 Feb 21;368(8):779–80.
  • 22. as of Jan 2013 • 115,918 attestations - CMS data • 23% of a potential 509,328 • a one and three quarter times increase over 7-8 months
  • 23. “User satisfaction with electronic health records has decreased since 2010”
  • 24. AmericanEHR survey • Overall, user satisfaction fell 12 percent from 2010 to 2012. • The percentage of clinicians who would not recommend their EHR to a colleague increased from 24 percent in 2010 to 39 percent in 2012. • 32 percent of the responders had not returned to normal productivity compared to 20 percent in 2010. http://www.americanehr.com/about/News/13-03-05/
  • 25. Adler-Milstein J, Green CE, Bates DW. A survey analysis suggests that electronic health records will yield revenue gains for some practices and losses for many. Health Affairs. 2013 Mar;32(3):562–70.
  • 26. and yet... Xierali IM, Hsiao C-J, Puffer JC, Green LA, Rinaldo JCB, Bazemore AW, et al. The rise of electronic health record adoption among family physicians. The Annals of Family Medicine. 2013 Jan;11(1):14–9.
  • 27. • trend suggests 80% adoption by end of 2013 among FM • adoption vs. attestation • could signal a large bolus of attesters yet to come - last year to enter is 2014 • but will EMR’s provide our yardsticks?
  • 28.
  • 30. • ER docs were early adopters • Now moving into “niche solutions” • Niche solutions have higher physician direct documentation and reported accuracy. • Niche solutions also outperform enterprise EMRs in improving patient care. • This via better layouts, less entry errors, more prompts and alerts. • A top concern and request for improvement is clinical decision support. on the edge... http://www.klasresearch.com/news/pressroom
  • 31. Once providers try a third party solution to help with clinical decision making few go back to building it themselves http://www.klasresearch.com/news/pressroom/2013/cds
  • 32. • EMRs challenged to provide decision support (patient yardstick) • Will this improve??? • Billing trumps for now
  • 33. • EMR vendors may be close to ceding this ground • Payers are investing huge amounts in buying analytics vendors • Big data is become a big deal
  • 34. registry or chronic disease management systems
  • 36. • Trends and drivers • Affordable Care Act and accountable care organizations • The experience in non-healthcare sectors with big data • Dramatic growth in health data with the need to manage and use it • Fraud and inefficiencies • End of the blockbuster-drug era http://www.slideshare.net/gigaom/gigaom-research-sector-roadmap-healthcare-
  • 37. • Challenges • Unstructured data • Enterprise-wide data management policies • Shortage of health informatics and data sciences specialists • Ownership, stewardship and governance of data • Interoperability and legacy systems http://www.slideshare.net/gigaom/gigaom-research-sector-roadmap- healthcare-and-big-data-in-2012
  • 38. • Big questions looming... • will existing leaders adapt? • EMR/CDS/pop. health • is there a role for non- profit/public utility models? • especially for data acquisition
  • 39. on the far horizon...
  • 40. “Patient engagement is the blockbuster drug of the century.” National Coordinator for Health IT Dr. Farzad Mostashari Dr. Farzad Mostashari Dr. Farzad Mostashari Dr. Farzad Mostashari
  • 41. patient engagement • In the EMR • Via companion tools • Apps, etc.
  • 42. EMR engagement • A major piece of Stage 3 Meaningful use • Most vendors already have some capacity • If we build it will they come???
  • 43. Stage 3 engagement • submit patient-generated health information to improve performance on high priority health conditions, and/or to improve patient engagement in care • provide patients with the ability to request an amendment to their record online
  • 44.
  • 46.
  • 47.
  • 48. Connection to Health • CU based, NIH funded RCT of a web-based tool to assist with self-management support • Also testing how much facilitation helps with integrating CTH into practice • Looking for practices now!
  • 49. • Provides a download of your (patient) electronic data • Currently somewhat limited -VA/Medicare • Vendors getting very interested
  • 50.
  • 51. no...we are not done with transformation
  • 52. • tools fit the workflow • documentation = collection of meaningful data • same tools and data support point of care decision support and population outreach choose your yardsticks wisely
  • 53. Nobody can go back and start a new beginning, but anyone can start today and make a new ending." --Maria Robinson,American writer

Editor's Notes

  1. Welcome Great to be back in Grand Junction Thanks to my good friends at QHN and CBC for the invitation! I bring greetings from CU dept of family medicine and our practice based research consortium, SNOCAP.
  2. No more conflicts!
  3. Here's what we're going to cover...
  4. So, lets start with the connection between Health Information Technology and transformation...
  5. Read the slide... Just a short time ago, this is what I heard when I was recruiting practices for a study of the software that became Cielo Clinic...
  6. With the exception of colorectal cancer screening, We have hit a ceiling
  7. So this might be the answer...not exactly We have entered the era of "measured" care
  8. The big question is, who is doing the measuring and how good are the tools? Ideally...
  9. We know that measurement done well, changes practice... (Discuss slide)
  10. In reality, practices need more than just measurement, they need targets.
  11. Without measurement and meaningful targets... Essentially we are talking about a working speedometer and a reasonable speed limit.
  12. How can measurement transform our work?
  13. So, if we accept that measurement makes a difference... Now we have to examine our yardsticks... What are we using to do the measuring?
  14. So lets talk about those yardsticks... Mostly we are talking about EMRs, but also the other kinds of tools you've been using here on the western slope like CCR.
  15. But first, EMRs... Oh boy...here we go.
  16. Is Newt Gingrich to blame for this too???
  17. Nah, President Bush gets some too.
  18. And President Obama! But where are we in terms of adoption?
  19. One measure is meaningful use attestations. Could be characterized as high end users. This graph was published earlier this year...
  20. It shows progress as of May 2012
  21. More recent data from CMS shows that as of January of this year we've added some more, but still not where we'd like to be. As many of you know this is not easy... It's hard work... And we are seeing some concern growing...
  22. Read headline
  23. Read the bullets
  24. One more piece of concerning news...
  25. And yet, folks are still buying EHRs This curve is steadily marching up.
  26. Read the slide.
  27. Well, here's mine. Epic! Can I tell easily in this mess what this patient might be due for? Reminds me out of something from the X-files...
  28. The truth is in there...somewhere...if you can find it...let me know if you can!
  29. So what about our colleagues on the edge...those real early adopters... Where are they now and what are they using...
  30. Read slide
  31. So, it remains an open question whether our EMR vendors will really step up to the plate. They are still selling software. Is there a business case for them? Rumor has it they are lobbying to take decision support out of MU. We won't speculate about population health. Yikes!
  32. Read the slide Beyond decision support, what about population health tools... Here we are beginning to see talk about "big data"
  33. These guys are going to be under the gun... Big money is flowing into big data.
  34. Here's an industry analysis from Silicon Valley.
  35. Lots of factors driving this...
  36. Lots of challenges too...but it is going to be disruptive when players like IBM really weigh in.
  37. These are the questions I'm asking as I look at this space... Read the bullets. What if changing population health tools was as easy as redirecting a URL?
  38. So now, lets look a little farther out...
  39. Patient engagement is a big deal. How can we get more active participation by patients in maintaining health?
  40. So, lets examine this from a few angles...
  41. EMRs have been featuring portals for a while. I just got a notice from my doctor about a bill. Now that's engagement! But this big question looms...if we build it... Patients in my practice in Denver are not signing up in droves.
  42. The ONC has big plans... We partnered with QHN and Rocky on a grant proposal to come ask you what you think and what patients think. Stay tuned!
  43. Patient generated data through things like step counters represents another kind of engagement This is my Fitbit screen. What if I could share this with my care team? What if they could give me feedback and encouragement?
  44. Some of this is possible now... My Fitbit data flows into HealthVault. Why not an EMR?
  45. Here's another tool we are researching at CU. This is designed for a patient to use to give information about their health status and self management priorities...
  46. The information flows into a patient focused form and a provider focused form.
  47. Discuss the slide.
  48. BlueButton is a federal initiative. Somewhat limited now, but could grow substantially. They have published specs that could allow vendors to participate. Some already are...
  49. Here's an example... Big question here is where is the EMR? This data appears to live outside the EMR. Watch this space!
  50. So, with new kinds of data and applications, we may have new measures, new yardsticks, and new aspects of transformation. No, we are not done... But, you have done much of the hard work. You have learned to use yardsticks. So, while there may be some new ones, the principles are not likely to change a lot.
  51. These principles are still very important and valid!
  52. While we may have made some missteps, we have started down the road. I'm optimistic. The tools will improve. Driving with a speedometer and speed limits is much better than the alternative!
  53. Thank you again for the opportunity to be with you all this morning. Now it's your turn. What's this look like to you?