15. A single version of the truth
We often flag patients as
medically fit for discharge
when they are not, because
we know that planning only
starts when they are flagged.
Nurse
We spot patients that aren’t
medically fit on the list – hospitals
are trying to shift the responsibility.
Discharge Hub
22. Partnership visits – key themes
• Strong leadership
• with staff empowered to make decisions – and take risks
• Initiatives rolled out ward by ward to instil staff confidence in changes
• Early referral to / involvement of social work, with
• Multi-disciplinary discharge hubs, ideally including housing and carer support,
• Discharge huddles
• A Home First focus
• Involving the Third Sector e.g. Red Cross schemes Assessment at home / home from hospital
services
• GP involvement
• Clear, single referral pathways for all Intermediate Care services
• Back home boxes
• Dedicated Mental Health Officer to reduce length and number of AWI delays
25. Reflections
• It is about outcomes, but people often want to talk
about process.
• It is about behaviours.
• Everyone wants change, but it is easier when other
people have to do it.
• There are some really hard-edged challenges where it
has to work quickly, but change takes time.