Unified communications and better data management can help physicians meet modern demands by: 1) Storing data securely in the cloud while keeping it easily accessible, analyzing it to provide insights and predictive care, and allowing it to guide treatment. 2) Providing integrated care for patients with multiple conditions by making data accessible to all authorized providers. 3) Improving workflows by integrating communication systems to arrange tasks and utilize telehealth, predictive analytics to intervene before events, and personalized healthcare.

1. 5 ways better data
management can help
physicians meet the
demands of the
modern patient
Healthcare data is king - treat it right and it will
provide more value than you ever imagined

2. How can data management
help physicians provide
better patient care?

3. Think about:
Storing the data so that it is secure
but easily accessible e.g., the cloud
Don’t suffer from data overload. Too
much undifferentiated data produced
about patient health can be a bad thing,
and EHRs are being designed to provide
the ‘need to knows’
Analyzing data to provide new insight
and predictive patient care
Allowing data to guide and drive
patient care
Empowering patients to educate
themselves through interactive systems.

4. Providing integrated care

5. Care of the whole patient even
with multiple conditions
Digital communications and
the adoption of electronic
health records (EHRs) can put
a patient’s data where it can
be accessed by all authorized
healthcare providers (HCPs).
What is
integrated care?

6. If you need an opinion from
wider departments, for example,
cardiothoracic, oncology, neurology
or renal, the data (notes and
diagnostics) is there in the EHR
Joined up or integrated patient
care is a function of data being
available, combined with good
communication.

7. Improved workflows

8. Communications systems can cut down on the
mundane tasks by integrating all aspects of the
care team to arrange things such as:
Nurses and physicians carry
out tasks in a certain way
What if unified communications
could cut the workload in half?

9. Treatment conference video
calls (from any device)
Integrated social care to cut
bed blocking
Quicker consultation with a
healthcare professional, either
by locating them or messaging
them with mobile technology
Quicker discharge using
electronic documentation
and electronic ordering for
the pharmacy

10. Follow-up appointments
by text or e-mail
Providing telehealth support
to recently discharged
patients if required.

11. Predictive analytics

12. Predictive analytics (PA) uses
technology and statistical
methods to search through
massive amounts of information,
analyzing it to predict outcomes
for individual patients.

13. It can be used to predict
significant events, for
example a stroke. Linked
to UC, the specialist can
know to intervene before
the event.

14. The information can
include data from past
treatment outcomes as
well as the latest medical
research published in
peer-reviewed journals
and databases.

15. PREDICT works so that automatic
point-of-care decision support is
launched when a certain drug is
prescribed for individuals whose
EHR data indicate that they are at
risk for variant genotypes.
Think about Pharmacogenomic Resource for Enhanced
Decisions in Care and Treatment, or PREDICT

16. Personalized healthcare

17. It can give patients and citizens
more control over their health
and wellbeing, empower carers,
reduce the administrative burden
for care professionals, and
support the development of new
medicines and treatments.
Better use of data and technology has the
power to improve health, transforming the
quality and reducing the cost of health and
care services.

18. Digital technologies are changing
the way we do things
Improving the
accountability of
services, reducing
cost, providing new
means of transacting
and participating.

19. Communication-based technology
can help people use care services less by supporting
healthier lives;
and it can transform the cost of services when they are needed.

20. Remote care and
feedback to patients

21. Keeping the patient in the loop using
unified communications
of patients prefer email
for communications
about patient care
between visits,
50%
prefer text messaging,
the second most popular
form of communication
among patients.
31%

22. The promise of wearable devices
and EHRs is negated if providers
can’t deliver their findings —
or any information, advice or
encouragement — to patients using
the communications pathways
they prefer.

23. It is possible to have data
from EHRs, sensors and
wearable medical devices feed
into the healthcare provider’s
patient engagement system
and trigger just-in-time patient
communication specific
to the individual.
Let the data inform task
automation

24. For example:
A healthcare worker doesn’t
have to manually monitor
incoming data to direct a
response to a spike in a
patient’s glucose levels, the
patient can be automatically
informed by text.

25. Conclusion

26. Unified Communications systems are an advantage
in the modern healthcare environment.
By integrating voice, email, video, teleconferencing and
even diagnostic results data, individual patient care can
be made easier.
New digital communications systems will change
the work practices of healthcare staff for the better,
empowering them to provide new levels of patient
care and satisfaction.

27. Make the most of your patient data and
transform care to deliver personalized services
where and when the patient needs it.
Download
The Physician’s Modern
Healthcare Experience
Toolkit: Transform care and
meet increasing demand
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The Physician’s Modern Healthcare
Experience Toolkit
Transform care and
meet increasing demand
How physicians can leverage technology to help ensure patients take
control of their own healthcare, mitigate health events before they
happen, and deliver more care outside of the hospital walls.