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Harvard Case Study
Good year : The Aquatred
Launch
Presented by-Tanushree Shukla
B.Tech( Chemical Engineering )
MNNIT- Allahabad
Who are
you ?
Hey , I am Barry
Robbins
Goodyear’s vice
President of
Marketing for
North American
tires
Goodyear ?
“The
Goodyear
Rubber
and Tire
Company!”
“Known as
“The gorilla”
for its
dominance in
world tire
industry”
Known as
“The gorilla”
for its
dominance in
world tire
industry
41 plants in
United States
Known as
“The gorilla”
for its
dominance in
world tire
industry
43 plants in 25
other countries
41 plants in
United States
Known as
“The gorilla”
for its
dominance in
world tire
industry
43 plants in 25
other countries
6 rubber
plantations
41 plants in
United States
Known as
“The gorilla”
for its
dominance in
world tire
industry
More than
2,000
distribution
outlets
worldwide
43 plants in 25
other countries
6 rubber
plantations
41 plants in
United States
Known as
“The gorilla”
for its
dominance in
world tire
industryRanked 3rd in
worldwide
sales of new
tires in 1991
More than
2,000
distribution
outlets
worldwide
43 plants in 25
other countries
6 rubber
plantations
41 plants in
United States
So , What’s new
with Goodyear ,
Mr.Robbins?
“The Upcoming
launch of
Aquatred, a new
tire providing
improved driving
traction under
wet conditions”
Passenger Tires
1
Performance
Broad-Line
Tires
2
Major Brand Minor Brand Private Label
3
Replacement OEM
Examples:
Goodyear
Michelin
Firestone
Examples:
Kelly
(Goodyear
subsidiary)
Dunlop
Uniroyal
Examples:
Kelly-Springfield
(Goodyear owned subsidiary)
Market Segmentation
Goodyear’s
Broad-Line
Tires
And I need to address some
Key Issues .......
•Is Aquatred the right product ? Is it what the
consumers need?
•What is the appropriate timing for the launch of
Aquatred so as to generate support from the
company’s traditional base of independent dealers ?
•Should we expand the company’s distribution
channels , and determine if they would sell
Aquatred ?
•What should be the Pricing and Promotional
policies for Aquatred ?
Is Aquatred the right product ? Is it what
the consumers need?
Why is that an issue ?
The industry in turning towards long-life
warranties and low-cost private labels .
Would Goodyear’s dealers be receptive
to a high-priced tire like Aquatred ?
Their competitors (Michelin and
BridgeStone) plan to launch new
tires with 80,000 miles warranties
in 1992 backed with heavy
advertising .
Lets Analyze the situation ......
152 million units of replacement tires were sold in
the year 1991
Goodyear surveyed car owners
Performance attributes
considered when purchasing
tires (in order of higher to
lower importance)
Wet Traction
Handling
Snow traction
Dry traction
Wet Traction is
second most
considered attribute
after tred life
Rating on tire’s traction on wet roads (Goodyear
consumer survey)
60% people found the wet traction excellent
for Aquatred but a similar response for
Invicta GS
What is the appropriate timing for the launch of Aquatred so as
to generate support from the company’s traditional base of
independent dealers ?
Why is that an issue ?
•Goodyear could use the time of winter Olympics
January 1992 to introduce Aquatred .
•It might spark the sales of Aquatred but the initial
inventory of Aquatred was made to fit domestic cars
as opposed to smaller size of
imported cars.
•Mould to produce
other sizes would not
be ready until several
months after the
Olympics .
According to the Survey of Aquatred test Market
Goodyear could work on moulds and
reap the benefits of imported cars
that is 26 % of the consumer section .
Should we expand the company’s distribution channels,
and determine if they would sell Aquatred ?
Why is that an issue ?
Expanding distribution could boost sales , but selling tires in
lower service outlets could erode the value of the Goodyear
brand , cannibalize sales of existing outlets , and might cause
dealers to take on additional line of tires .
Wide range of tires are sold by Goodyear , dealers would need
advice regarding which customers would be likely to switch to
Aquatreds.
Goodyear’s Distribution Structure
Goodyear Outlets
Independent
Dealers
Strictly
wholesalers(No
retail operations)
Sold tires at retail
and resold tires
Sold tires at retail
only
Manufacturer-
owned outlets
Franchised
dealers
Government
agencies
4400 6001047
50%
revenue
27%
revenue
8% 15%
10%
40%
50%
Car dealers
Service stations
Small independent dealers
Other secondary outlets
2500 are
active
What should be the Pricing and
Promotional policies for Aquatred ?
Goodyear hoped to price Aquatred at a 10% premium over Invicta GS,
but successful launches were attributed to low retail prices ( Tiempo
1977)
Independent Dealers in test markets ask for
price promotions on Aquatred and it was
unclear that for how long could they
keep Aquatred out of channels
that were prone to discounting
and promotions .
Why is that an issue ?
¾ th of all Goodyear tires sold in
independent or company-owned
outlets were sold on promotion , at
an average discount of 25%.
Core events – 6 in a year
They are 3 week periods spread
throughout the year during which
Goodyear dealers could buy
merchandise at a discount .
Situation Analysis......
Only
Percentage of consumers No. Of tires
42% 2
40% 4
16% 1
2% 3
152 million replacement tires are sold in 1991 .
Total number of consumers : X
0.42*X*2+0.40*X*4+0.16*X*1+0.02*3*X=152 million
X=57.14 million consumers
Major
consumer
Segment
Percentage of
consumers
Consumers in
each segment
(million)
% Consumers
that prefer
major brands
in the given
segment
Consumers
that prefer
major brands
in the given
segment(milli
on)
%Consumers
preferring
Goodyear
over 4 other
major brands
Consumers of
Goodyear in
each Segment
(million)
Price 22% 12.57 30% 3.77 16% 0.60
Value 18% 10.28 54% 5.55 17% 0.94
Quality 23% 13.14 51% 6.70 18% 1.20
Commodity 37% 21.14 18% 3.80 10% 0.38
Total 100% 57.13 3.12
Total consumers -57.13 million
Goodyear Company records
3.12 million consumers for
Goodyear
25% consumers on Goodyears want Aquatred .
Potential consumers of Aquatred – 0.78 million
consumers
91% bought four tires =2.83 million tires
Total Aquatreds demand-2.90 million tires
(considering 9% to buy one tire)
90$ per tire retail price as suggested
by the company . ¾ of the
dealers buy the tire at 25%
discount ( $67.5 ) from
Goodyear manufacturers .
Total revenue generated –> $67.5*(3/4)*2.90 +
$90*(1/4)*2.90 million
= $212.56 million
Conclusions
The full scale Launch of Aquatred is estimated to cost
Goodyear $21 million .
Aquatred is to be launched with 60,000 miles warranty
with 90$ per tire , at the top of the broad-Line Segment .
Conclusions
Most of the Consumers are in the Quality buyers section
and are Brand oriented , thus retailing channels used
should be Manufactured-owned outlets and Independent
dealers . The existing dealers have conveyed the
necessary information to only 44% buyers. Training them
and establishing a stronger market with existing
distribution channel would be better .
Conclusions
The consumers do require wet-traction as an attribute in
their tires and thus Aquatred will attract consumers , but
most quality buyers and not many price-constraint
customers .
Conclusions
Aquatred can launch during Olympics but will not be able
to cater to imported cars . They must advertise to be at par
with the competitors . Highlighting the qualities while the
competitors play in low-price and tred-life strategies
That’s all
.... Thank
you !
Disclaimer
Created by :Tanushree
Shukla MNNIT-Allahabad
during an internship
under the guidance of
Prof. Sameer Mathur, IIM
Lucknow.
www.IIMInternship.com

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Goodyear the aquatred launch

  • 1. Harvard Case Study Good year : The Aquatred Launch Presented by-Tanushree Shukla B.Tech( Chemical Engineering ) MNNIT- Allahabad
  • 3. Hey , I am Barry Robbins Goodyear’s vice President of Marketing for North American tires
  • 6. “Known as “The gorilla” for its dominance in world tire industry”
  • 7. Known as “The gorilla” for its dominance in world tire industry 41 plants in United States
  • 8. Known as “The gorilla” for its dominance in world tire industry 43 plants in 25 other countries 41 plants in United States
  • 9. Known as “The gorilla” for its dominance in world tire industry 43 plants in 25 other countries 6 rubber plantations 41 plants in United States
  • 10. Known as “The gorilla” for its dominance in world tire industry More than 2,000 distribution outlets worldwide 43 plants in 25 other countries 6 rubber plantations 41 plants in United States
  • 11. Known as “The gorilla” for its dominance in world tire industryRanked 3rd in worldwide sales of new tires in 1991 More than 2,000 distribution outlets worldwide 43 plants in 25 other countries 6 rubber plantations 41 plants in United States
  • 12. So , What’s new with Goodyear , Mr.Robbins?
  • 13. “The Upcoming launch of Aquatred, a new tire providing improved driving traction under wet conditions”
  • 14. Passenger Tires 1 Performance Broad-Line Tires 2 Major Brand Minor Brand Private Label 3 Replacement OEM Examples: Goodyear Michelin Firestone Examples: Kelly (Goodyear subsidiary) Dunlop Uniroyal Examples: Kelly-Springfield (Goodyear owned subsidiary) Market Segmentation
  • 16.
  • 17. And I need to address some Key Issues .......
  • 18. •Is Aquatred the right product ? Is it what the consumers need? •What is the appropriate timing for the launch of Aquatred so as to generate support from the company’s traditional base of independent dealers ? •Should we expand the company’s distribution channels , and determine if they would sell Aquatred ? •What should be the Pricing and Promotional policies for Aquatred ?
  • 19. Is Aquatred the right product ? Is it what the consumers need? Why is that an issue ? The industry in turning towards long-life warranties and low-cost private labels . Would Goodyear’s dealers be receptive to a high-priced tire like Aquatred ? Their competitors (Michelin and BridgeStone) plan to launch new tires with 80,000 miles warranties in 1992 backed with heavy advertising .
  • 20. Lets Analyze the situation ...... 152 million units of replacement tires were sold in the year 1991
  • 21. Goodyear surveyed car owners Performance attributes considered when purchasing tires (in order of higher to lower importance) Wet Traction Handling Snow traction Dry traction Wet Traction is second most considered attribute after tred life
  • 22. Rating on tire’s traction on wet roads (Goodyear consumer survey) 60% people found the wet traction excellent for Aquatred but a similar response for Invicta GS
  • 23.
  • 24.
  • 25.
  • 26. What is the appropriate timing for the launch of Aquatred so as to generate support from the company’s traditional base of independent dealers ? Why is that an issue ? •Goodyear could use the time of winter Olympics January 1992 to introduce Aquatred . •It might spark the sales of Aquatred but the initial inventory of Aquatred was made to fit domestic cars as opposed to smaller size of imported cars. •Mould to produce other sizes would not be ready until several months after the Olympics .
  • 27. According to the Survey of Aquatred test Market Goodyear could work on moulds and reap the benefits of imported cars that is 26 % of the consumer section .
  • 28. Should we expand the company’s distribution channels, and determine if they would sell Aquatred ? Why is that an issue ? Expanding distribution could boost sales , but selling tires in lower service outlets could erode the value of the Goodyear brand , cannibalize sales of existing outlets , and might cause dealers to take on additional line of tires . Wide range of tires are sold by Goodyear , dealers would need advice regarding which customers would be likely to switch to Aquatreds.
  • 29. Goodyear’s Distribution Structure Goodyear Outlets Independent Dealers Strictly wholesalers(No retail operations) Sold tires at retail and resold tires Sold tires at retail only Manufacturer- owned outlets Franchised dealers Government agencies 4400 6001047 50% revenue 27% revenue 8% 15% 10% 40% 50% Car dealers Service stations Small independent dealers Other secondary outlets 2500 are active
  • 30. What should be the Pricing and Promotional policies for Aquatred ? Goodyear hoped to price Aquatred at a 10% premium over Invicta GS, but successful launches were attributed to low retail prices ( Tiempo 1977) Independent Dealers in test markets ask for price promotions on Aquatred and it was unclear that for how long could they keep Aquatred out of channels that were prone to discounting and promotions . Why is that an issue ?
  • 31. ¾ th of all Goodyear tires sold in independent or company-owned outlets were sold on promotion , at an average discount of 25%. Core events – 6 in a year They are 3 week periods spread throughout the year during which Goodyear dealers could buy merchandise at a discount . Situation Analysis......
  • 32.
  • 33. Only
  • 34.
  • 35.
  • 36. Percentage of consumers No. Of tires 42% 2 40% 4 16% 1 2% 3 152 million replacement tires are sold in 1991 . Total number of consumers : X 0.42*X*2+0.40*X*4+0.16*X*1+0.02*3*X=152 million X=57.14 million consumers
  • 37. Major consumer Segment Percentage of consumers Consumers in each segment (million) % Consumers that prefer major brands in the given segment Consumers that prefer major brands in the given segment(milli on) %Consumers preferring Goodyear over 4 other major brands Consumers of Goodyear in each Segment (million) Price 22% 12.57 30% 3.77 16% 0.60 Value 18% 10.28 54% 5.55 17% 0.94 Quality 23% 13.14 51% 6.70 18% 1.20 Commodity 37% 21.14 18% 3.80 10% 0.38 Total 100% 57.13 3.12 Total consumers -57.13 million Goodyear Company records 3.12 million consumers for Goodyear
  • 38. 25% consumers on Goodyears want Aquatred . Potential consumers of Aquatred – 0.78 million consumers 91% bought four tires =2.83 million tires Total Aquatreds demand-2.90 million tires (considering 9% to buy one tire) 90$ per tire retail price as suggested by the company . ¾ of the dealers buy the tire at 25% discount ( $67.5 ) from Goodyear manufacturers .
  • 39. Total revenue generated –> $67.5*(3/4)*2.90 + $90*(1/4)*2.90 million = $212.56 million
  • 40. Conclusions The full scale Launch of Aquatred is estimated to cost Goodyear $21 million . Aquatred is to be launched with 60,000 miles warranty with 90$ per tire , at the top of the broad-Line Segment .
  • 41. Conclusions Most of the Consumers are in the Quality buyers section and are Brand oriented , thus retailing channels used should be Manufactured-owned outlets and Independent dealers . The existing dealers have conveyed the necessary information to only 44% buyers. Training them and establishing a stronger market with existing distribution channel would be better .
  • 42. Conclusions The consumers do require wet-traction as an attribute in their tires and thus Aquatred will attract consumers , but most quality buyers and not many price-constraint customers .
  • 43. Conclusions Aquatred can launch during Olympics but will not be able to cater to imported cars . They must advertise to be at par with the competitors . Highlighting the qualities while the competitors play in low-price and tred-life strategies
  • 45. Disclaimer Created by :Tanushree Shukla MNNIT-Allahabad during an internship under the guidance of Prof. Sameer Mathur, IIM Lucknow. www.IIMInternship.com