• Share
  • Email
  • Embed
  • Like
  • Save
  • Private Content
Email Is Dead... Long Live Email!
 

Email Is Dead... Long Live Email!

on

  • 15,191 views

We’re living in the Enterprise 2.0 era and there’s no place for old communication and collaboration tools like email in our lives. Right? Then why does email continue to be the collaboration ...

We’re living in the Enterprise 2.0 era and there’s no place for old communication and collaboration tools like email in our lives. Right? Then why does email continue to be the collaboration backbone for over 80% of organizations all over the world? We can hate emails, but we have to face the fact that today email is still the most frequently used tool for business people. Should Enterprise 2.0 fight email? Or is there a possibility to leverage its advantages and popularity? The presentation offers a possible solution for this dilemma.

Statistics

Views

Total Views
15,191
Views on SlideShare
11,467
Embed Views
3,724

Actions

Likes
25
Downloads
0
Comments
0

34 Embeds 3,724

http://www.wrike.com 1672
http://www.learninggeneralist.com 972
http://www.henkjanvanderklis.nl 228
http://www.cloudave.com 221
http://www.projectwizards.net 159
http://www.wikidao.org 147
http://www.elsua.net 81
http://ua-web03.muranosoft.com 33
http://www.seekomega.com 30
http://www.downes.ca 29
http://www.wrike.es 26
http://192.168.5.18 24
http://projectwizards.net 16
http://translate.googleusercontent.com 11
http://wrike-trunk.muranosoft.com 10
http://web20typ.de 9
http://trainingkonzepte.blogspot.com 8
https://www.wrike.com 8
http://static.slidesharecdn.com 7
http://alpha.wrike.com 5
http://www.slideshare.net 4
http://wrike-rc.muranosoft.com 4
http://wikidao.org 3
http://feeds.feedburner.com 3
https://alpha.wrike.com 2
http://posterous.com 2
http://www.linkedin.com 2
http://rc.wrike.com 2
http://webcache.googleusercontent.com 1
http://www.lmodules.com 1
file:// 1
http://blog.contentmanagementconnection.com 1
http://wrikeen 1
http://alpha.wrke.io 1
More...

Accessibility

Categories

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment
  •  

Email Is Dead... Long Live Email! Email Is Dead... Long Live Email! Presentation Transcript

  • Email is Dead…Long live Email!
    or whyEnterprise 2.0 solutions should not ignore existing communication tools
  • Today is the new Enterprise 2.0 era
  • Then why are we still driving the same old wagonand using email?
  • Let’s try to find out
  • What are the key advantagesofEnterprise 2.0?
  • Here’s what we found on the E2Conf site:
    Flat Organization
    Ease of Organization Flow
    Agility
    Flexibility
    User-driven technology
    Bottom up
    Distributed
    Teams are global
    Fuzzy boundaries, open borders
    Transparency
    Information systems are emergent
    Folksonomies
    Simple
    Open
    On-Demand
    Short time-to-market cycles
  • If E 2.0 is driven by users, then why is there so much fuss aboutadoption problems?
  • What kind of E 2.0 solution wouldyou like to have in your workplace?
  • Most likely, your E2.0 solution is
    Easy to Use
    Saves you time
    Works everywhere
  • An easily adopted E 2.0 solution is a “comfort app”
  • What should we do to make an app comfortable to use?
  • Why may users be reluctant to adopt E 2.0?
  • Our take: the major reason is fear

  • People are afraid of anything with too many choices, too many opportunities to look foolish or to waste time or money.”
    Seth Godin
    Popular business writer and speaker
  • Is there a way toovercomethis fear?
  • Our take: an E 2.0 solution should integrate intoexisting workflows

  • Thething that really resonates with Enterprise 2.0 is
    this concept of fitting in with people's existing habits”
    Phil Wainewright,
    ZDNet blogger,
    a leading industry authority on SaaS, web services & e-business trends
  • Why not offer users something familiar,
    something they are good at?
  • For over 80% business users today this is still… email
  • Stats from
    Which THREE of the following document collaboration tools would you say are the most used by your team or within your business unit?
    Most of us are still playing email ping-pong
  • Why is emailso popular?
  • Email’spositive features
    universal
    easy to use
    freeform
    multimedia

  • Email is freeform, multimedia (especially with attachments), WYSIWYG, easy to learn and use, platform independent, social, and friendly to mouse-clickers and keyboard-shortcutters alike.”
    Andrew McAfee,
    Principal research scientist,
    Center for Digital Business in the MIT Sloan School of Management
  • Email is also
    mobile-friendly
  • 68% mobile
    48% on a PDA or phone
    Stats from
    Do you use a mobile device to access emails on the move?
  • Why do we complain about emailsthen?
  • Over 100 billion
    emails are sent each day
  • tasks
    team’s mailboxes
    status updates
    change requests
    discussions
  • Stats from
    Which THREE of the following would you say are the biggest problems generally with email as a business tool?
  • Can these problems be eliminated?
  • Some toolstry to get rid of email-related problems & aim at replacing email:
  • IM
    • Frequently unproductive
    • Buries information in individual chat logs
    • Doesn’t support emerging structures
    • Quick & often real time
  • Microblogging
    • Hard to structure
    • Limited access control features
    • Limited in size and very text- oriented (e.g. no image support)
    • Great for sharing ideas & spreading knowledge on the fly
  • Google ave
    • Tags (way to structure) aren’t integrated with access control
    • 2nd inbox
    • Integrates benefits of IMs and wikis
    into familiar way to structure data
    (topic oriented inbox)
  • All of them
    do not actually replace email

  • Facebook, Twitter and Google Wave will all have their place for instances where the immediacy and intimacy of real time are required. But email, whose true power is its asynchronous nature, will remain king.”
    Clint Boulton
    Reporter, eWeek
  • Solution:
    leverage email
    and …
  • integrate your E2.0 solution with email

  • An E2.0 solution should be designed so that a user could say: "Oh, I understand. This isn’t hard at all. In fact, it’s about as easy as email.""
    Andrew McAfee,
    Principal research scientist,
    Center for Digital Business in the MIT Sloan School of Management
  • Long live email!
  • If you liked this presentation, vote for my E2Conf proposal! http://boston2010.e2conf.spigit.com/Idea/View?ideaid=115
    Andrew Filev
    author of Project Management 2.0 blog
    http://www.wrike.com/projectmanagement
    CEO of Wrike, Inc.
    Twitter: @andrewsthoughts
    www.wrike.com