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Table of Content 
Copyrights All Right Reserved
3 
Microsoft Confidential 
Traditional Waterfall Approach to Project Management 
Example
Apply Rules 
IT Budget Allocation 
Collaborative Decision Making 
Manage Cost, Risk and Time. 
ManageBenefits/Value 
Harvest Collaborative Intelligence
9/29/2014 5 
1.Network of working partners and contacts 
2.Project Management Function 
3.Digital Content Management (Micro vs structured documentation) 
Role of Community of Practice in Project Management
Waterfall 
Visibility 
Ability to Change 
Business Value 
Risk 
Current Challenges of Project Management
Ability to Change 
Business Value 
Risk 
Visibility 
Waterfall 
Social Project Management 
Benefit of Social Project Management
Table of Content 
Copyrights All Right Reserved
Evolution of Communication and Collaboration 
9/28/2014 9
Yammermakescollaborationeasier and more efficient 
Sources: Gallup Consulting "Employee Engagement, What's your Engagement Ratio?" 2008 - IBM Global CIO Study, 2011 - Yammer User Survey, 2010 - McKinsey, The Social Economy, July 2012 - Gallup Consulting “Employee 
Engagement, What’s Your Engagement Ratio?” 2008 - Yammer User Surveys, 2010 and 2013 
80% 
of Yammer users are more informed with 
what is happening within their 
organizations
DriveemployeeengagementusingYammer 
From separated teams 
To a connected organization 
Lower turnover 
Sources: Gallup Consulting "Employee Engagement, What's your Engagement Ratio?" 2008-IBM Global CIO Study, 2011 -Yammer User Survey, 2010 -McKinsey, The Social Economy, July 2012 -Gallup Consulting “Employee Engagement, What’s Your Engagement Ratio?” 2008 -Yammer User Surveys, 2010 and 2013
• 
• 
• 
• 
• 
Engagingemployees to drive business 
transformation
FHI360 Healthcare Project
Seed Conversations 
Objective: Accelerate the community “Bonding” process, Engage members , Generate community vitality, Peer- learning experience. 
Boundaries: Posts needs to be in scope with visionPersonal notes are welcome in small percentage. 
Recommendations: 
1.Questions about the lead/Project in priority 
2.Posting a worth-to-share article and add a “spicy” comment 
3.Offer to do something about the project 
4.Polls 
5.Challenges/Contests 
6.Vitality generators such as referrals 
7.Invite to send praises 
8.Education on how to use yammer #hashtag 
Examples: 
What is the biggest benefit/challenge of xx project opportunity Share on Yammer using hashtag #project_name. 
Share a “hidden gem” that has made your work or personal life better(could be a website, App, training course, employee benefit, book, etc.) Use hashtag #hiddengem. 
What is the most inspirational tool/article on the Cloud seen so far?. Use hashtag #cloudnews 
Tell us about a current project the community shoudklahlpmake it happen in in the cloud #cloud opportunty.
22 
Category 
Activity 
Description 
MS Provides 
Emails 
Discussionseeds 
•Topic areas to start a conversation 
Best Teasers List 
Newsletter 
•Cloud private community news – New IP notification, training available, rewards, reminder of upcoming events, call for IP on special topics 
Templates and sample for customization 
News feed 
•Cloudspecific newsfeed from top periodical 
RSS, eMagazines 
Events 
SME Conf Call 
•Moderator name and topic 
Moderator 
Webcast 
•Specialtopic events with speakers 
•1 hour engagement session 
Speaker, partner 
Internal company events and activates fro recruitment 
•Sponsored event (brownbag, breakfastor dinner) to drive sense of community and recruit new members 
•Advertise service on Bulletin Boards, email signature 
Coaching, motivation, milestones, tracking 
External events 
•Industry events 
TechEd, etc 
Training 
•Majorexternal industry events 
•Promote MSFT Industry Insights & Solutions 
Vouchers, Deals 
Clubs/Blogs 
•urls 
suggestions 
Ask The Expert 
•A button to engage specialist in escalations 
Experts 
Calls for Best Practice 
•Callfor Best Practice, 
•Ask for nominations to develop new IP (sanitize content) 
Recognitions 
Rewards / Awards 
•Promote Reward / Award winners, 
Give away, MOOC 
Offer POC/POV 
•When BOSMIndex reaches level 400 Lead can offer the MS POC/POV package 
POC, POV 
NURTURE: Content PULL vs PUSHContentPULL 
INTERACTIVE TV SHOW APPROACHList Of Conversation Series aligned with Azure Solutions 
1.Yammer 
2.Develop and Test 
3.Identity and Access Mgmt 
4.Media 
5.Big Data 
6.Mobile Apps 
7.Web Apps 
8.Storage, Backup and Recovery 
9.Big Compute 
10.Infrastructure Service 
11.Integration 
12.Data Mgmt 
Excel Stats Drive Programming
Leaders and teams today are dispersed across geographies and departmental silos. It’s important to stay on top of what your fellow executives are doing and make sure leadership is in alignment. 
Create a leadership group. 
Share regular reports and engage in discussion around these documents. 
Encourage other leaders to post updates on strategies and goals. 
23
Likea post you find interesting or valuable. 
Post a praisefor a job well done. Feedback is powerful. Employees are encouraged by the feedback and reinforcement they receive from others, especially managers and executives. 
24
Table of Content 
Copyrights All Right Reserved
Areas of Vale Creation of Social
Innovation is converting innovative ideas into commercial success 
FormalProject 
PRELIMINARY
Level 200: #Tags 
Level 100: Keywords Seed/Monitor 
Level 300: Topics 
Level 400: Private Groups (Innovation) 
Project IdeasProblems Solutions 
Due Diligence/ Consensus 
SMEs Formal Review/Signoff 
Elevate promising Tag to Structured “Topic” 
Project Manager Calls a TeamWorkgroup with a deliverable 
Lead Social Maturity Levels 
Everybody Can Help INNOVATE! 
. 
. 
. 
Analytics & Content Pull from Interest only 
Exec Sponsor Monitoring 
Initiative Maturity Index
Understanding Leads(Analytics) 
Incentive Behaviors(Gamification) 
Private SocialPlatform(i.e. Yammer) 
The Components of Cloud Innovation Center 
29
Table of Content 
Copyrights All Right Reserved
Social BI 
The cutting edge information for decision support. 
Help from Social Predictable Analytics 
- Confidential – Value Amplify Consulting
Unlimited Investigations as questions are raised 
We start with the Tipping Point Index. 
The first driver is: 
BI 
What issue is mostly discussed? 
How Influential are they people discussing it?
Tipping Point Maturity Index-Force 2 Pain/Gain 
Double click on any Topic on the right color of the bar to display emotions of users. 
Example 
1.Who is confused 
2.About What 
Example when “double Click” on Purple for Confused people to go and help. 
Sentiment analysis of pain? 
Sentiment analysis gain? 
Quantifications discussed?
Tipping Point Maturity Index-Force 3 
For every Topic/Project 
1.SME level of contribution to each Topics/Ideas/Project 
2.Multiple competencies for each SME 
3.Which Technologies/Keywords are considered for each Topic/Project 
What are the technologies? 
Who are the SMEs ? 
What is the readiness confidence? 
What on-going training ?
Community Moderator, Social coach for leads, IP management, delivering plans,
giuseppe@valueamplify.com 
If they use Facebook or Linkedin, they are already trainedLike with IM, you can wait or you can be embracing 
Yammer is free for Microsoft customersAdtlprivate Yammer networks are in Office 365 
Yes, we will use emails and leverage Yammer as additional repository for the first 3-6 months
giuseppe@valueamplify.com

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Social Project Management v1

  • 2. Table of Content Copyrights All Right Reserved
  • 3. 3 Microsoft Confidential Traditional Waterfall Approach to Project Management Example
  • 4. Apply Rules IT Budget Allocation Collaborative Decision Making Manage Cost, Risk and Time. ManageBenefits/Value Harvest Collaborative Intelligence
  • 5. 9/29/2014 5 1.Network of working partners and contacts 2.Project Management Function 3.Digital Content Management (Micro vs structured documentation) Role of Community of Practice in Project Management
  • 6. Waterfall Visibility Ability to Change Business Value Risk Current Challenges of Project Management
  • 7. Ability to Change Business Value Risk Visibility Waterfall Social Project Management Benefit of Social Project Management
  • 8. Table of Content Copyrights All Right Reserved
  • 9. Evolution of Communication and Collaboration 9/28/2014 9
  • 10. Yammermakescollaborationeasier and more efficient Sources: Gallup Consulting "Employee Engagement, What's your Engagement Ratio?" 2008 - IBM Global CIO Study, 2011 - Yammer User Survey, 2010 - McKinsey, The Social Economy, July 2012 - Gallup Consulting “Employee Engagement, What’s Your Engagement Ratio?” 2008 - Yammer User Surveys, 2010 and 2013 80% of Yammer users are more informed with what is happening within their organizations
  • 11. DriveemployeeengagementusingYammer From separated teams To a connected organization Lower turnover Sources: Gallup Consulting "Employee Engagement, What's your Engagement Ratio?" 2008-IBM Global CIO Study, 2011 -Yammer User Survey, 2010 -McKinsey, The Social Economy, July 2012 -Gallup Consulting “Employee Engagement, What’s Your Engagement Ratio?” 2008 -Yammer User Surveys, 2010 and 2013
  • 12. • • • • • Engagingemployees to drive business transformation
  • 13.
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  • 15.
  • 16.
  • 17.
  • 19.
  • 20.
  • 21. Seed Conversations Objective: Accelerate the community “Bonding” process, Engage members , Generate community vitality, Peer- learning experience. Boundaries: Posts needs to be in scope with visionPersonal notes are welcome in small percentage. Recommendations: 1.Questions about the lead/Project in priority 2.Posting a worth-to-share article and add a “spicy” comment 3.Offer to do something about the project 4.Polls 5.Challenges/Contests 6.Vitality generators such as referrals 7.Invite to send praises 8.Education on how to use yammer #hashtag Examples: What is the biggest benefit/challenge of xx project opportunity Share on Yammer using hashtag #project_name. Share a “hidden gem” that has made your work or personal life better(could be a website, App, training course, employee benefit, book, etc.) Use hashtag #hiddengem. What is the most inspirational tool/article on the Cloud seen so far?. Use hashtag #cloudnews Tell us about a current project the community shoudklahlpmake it happen in in the cloud #cloud opportunty.
  • 22. 22 Category Activity Description MS Provides Emails Discussionseeds •Topic areas to start a conversation Best Teasers List Newsletter •Cloud private community news – New IP notification, training available, rewards, reminder of upcoming events, call for IP on special topics Templates and sample for customization News feed •Cloudspecific newsfeed from top periodical RSS, eMagazines Events SME Conf Call •Moderator name and topic Moderator Webcast •Specialtopic events with speakers •1 hour engagement session Speaker, partner Internal company events and activates fro recruitment •Sponsored event (brownbag, breakfastor dinner) to drive sense of community and recruit new members •Advertise service on Bulletin Boards, email signature Coaching, motivation, milestones, tracking External events •Industry events TechEd, etc Training •Majorexternal industry events •Promote MSFT Industry Insights & Solutions Vouchers, Deals Clubs/Blogs •urls suggestions Ask The Expert •A button to engage specialist in escalations Experts Calls for Best Practice •Callfor Best Practice, •Ask for nominations to develop new IP (sanitize content) Recognitions Rewards / Awards •Promote Reward / Award winners, Give away, MOOC Offer POC/POV •When BOSMIndex reaches level 400 Lead can offer the MS POC/POV package POC, POV NURTURE: Content PULL vs PUSHContentPULL INTERACTIVE TV SHOW APPROACHList Of Conversation Series aligned with Azure Solutions 1.Yammer 2.Develop and Test 3.Identity and Access Mgmt 4.Media 5.Big Data 6.Mobile Apps 7.Web Apps 8.Storage, Backup and Recovery 9.Big Compute 10.Infrastructure Service 11.Integration 12.Data Mgmt Excel Stats Drive Programming
  • 23. Leaders and teams today are dispersed across geographies and departmental silos. It’s important to stay on top of what your fellow executives are doing and make sure leadership is in alignment. Create a leadership group. Share regular reports and engage in discussion around these documents. Encourage other leaders to post updates on strategies and goals. 23
  • 24. Likea post you find interesting or valuable. Post a praisefor a job well done. Feedback is powerful. Employees are encouraged by the feedback and reinforcement they receive from others, especially managers and executives. 24
  • 25. Table of Content Copyrights All Right Reserved
  • 26. Areas of Vale Creation of Social
  • 27. Innovation is converting innovative ideas into commercial success FormalProject PRELIMINARY
  • 28. Level 200: #Tags Level 100: Keywords Seed/Monitor Level 300: Topics Level 400: Private Groups (Innovation) Project IdeasProblems Solutions Due Diligence/ Consensus SMEs Formal Review/Signoff Elevate promising Tag to Structured “Topic” Project Manager Calls a TeamWorkgroup with a deliverable Lead Social Maturity Levels Everybody Can Help INNOVATE! . . . Analytics & Content Pull from Interest only Exec Sponsor Monitoring Initiative Maturity Index
  • 29. Understanding Leads(Analytics) Incentive Behaviors(Gamification) Private SocialPlatform(i.e. Yammer) The Components of Cloud Innovation Center 29
  • 30. Table of Content Copyrights All Right Reserved
  • 31. Social BI The cutting edge information for decision support. Help from Social Predictable Analytics - Confidential – Value Amplify Consulting
  • 32. Unlimited Investigations as questions are raised We start with the Tipping Point Index. The first driver is: BI What issue is mostly discussed? How Influential are they people discussing it?
  • 33. Tipping Point Maturity Index-Force 2 Pain/Gain Double click on any Topic on the right color of the bar to display emotions of users. Example 1.Who is confused 2.About What Example when “double Click” on Purple for Confused people to go and help. Sentiment analysis of pain? Sentiment analysis gain? Quantifications discussed?
  • 34. Tipping Point Maturity Index-Force 3 For every Topic/Project 1.SME level of contribution to each Topics/Ideas/Project 2.Multiple competencies for each SME 3.Which Technologies/Keywords are considered for each Topic/Project What are the technologies? Who are the SMEs ? What is the readiness confidence? What on-going training ?
  • 35.
  • 36. Community Moderator, Social coach for leads, IP management, delivering plans,
  • 37. giuseppe@valueamplify.com If they use Facebook or Linkedin, they are already trainedLike with IM, you can wait or you can be embracing Yammer is free for Microsoft customersAdtlprivate Yammer networks are in Office 365 Yes, we will use emails and leverage Yammer as additional repository for the first 3-6 months