Outline for workshop at 2010 nonprofit technology conference in Atlanta April 8 to 10, nten.org/ntc. Steve Backman, Mimi Kantor, Ted Fickes, and Heather Gardner-Madras will explore planning and management implications for the popular of Drupal, Joomla, Wordpress, Plone and other open source content management systems. Our emphasis will be on how nonprofits can plan and organize these kinds of technology projects effectively.

1. Making it Real: Getting Project Management Right for Content Management Web Projects Presented at NTC 2010 by: Steve Backman, Ted Fickes, Heather Gardner-Madras, Mimi Kantor

2. Open Source content management transformation New patterns for design and implementation New patterns for staff participation New roles and responsibilities for consultants New Messaging and integration with Social Media New options for engaging constituents New opportunities to measure success 4/9/2010 2 NTC 2010: Web Project Management Today

3. What have you experienced? What web software did you use? How did it affect planning and project management? What worked best in your experience? What challenges took you by surprise? 4/9/2010 3 NTC 2010: Web Project Management Today

4. 1. Who’s on today’s web team? “Client project lead”—leadership and technology Consultant/Web developer Program staff and content Development, Communications staff and messaging Senior staff, board and strategy IT, advocacy & fundraising staff and integration 4/9/2010 4 NTC 2010: Web Project Management Today

5. 2. What balances do we need to strike? Who’s calling the shots: Client vs. Developer leadership Old style sites vs holistic communication center Technical, visual makeover vs. new communications strategy Centralizing vs distributing responsibility 4/9/2010 5 NTC 2010: Web Project Management Today

6. 3. What has changed with design and architecture? Escaping the linear calendar Reduce the technical requirements… …But don’t ignore what’s new CMSs streamline implementation costs… …Features add costs Plan to be flexible 4/9/2010 6 NTC 2010: Web Project Management Today

7. Adapting a Process 4/9/2010 NTC 2010: Web Project Management Today 7

8. 4. How do we prepare now to keep it fresh? Who will manage the site after it launches? Learning the system to get the most out of it Projecting time and distribution of tasks Setting measurable goals in advance Keeping those goals realistic 4/9/2010 8 NTC 2010: Web Project Management Today

9. 5. Lining up project documents Overall Project Plan Site map Wireframe Creative brief Features specifications Data integration pathways – donations, events… Technical: domain registration, hosting, roles & logins list Schedule: Google calendar? Milestones? Content planning & documents 4/9/2010 9 NTC 2010: Web Project Management Today

10. Resources and Tools Communications Tools Basecamp, Central Desktop, Open Atrium, Sharepoint, Zoho Time Tracking and Scheduling Intervals , Harvest, MS Project, Many Moon Web Style Guide, online guide to managing a project Issues / Bugs donedone 4/9/2010 10 NTC 2010: Web Project Management Today

11. What’s cool for participatory design? Wireframe Tools Visio, Omnigraffle, Gliffy, Balsamiq Group Collaboration Google Products including Docs, Calendar, Gtalk, etc. Microsoft Office or Open Office Dropbox Screen Share / Audio Tools / Video Chat Ready Talk, Adobe Connect, Go To Meeting, Skype, iChat, FreeConference, Meebo, ooVoo, Face-to-Face meetings 4/9/2010 11 NTC 2010: Web Project Management Today

12. About Us… 4/9/2010 NTC 2010: Web Project Management Today 12 Heather @hgm | hgm@heathergm.com | heathergm.com Mimi @mimikantor | mkantor@dbdes.com | dbdes.com Steve @stevebackman | sbackman@dbdes.com | dbdes.com Ted @hayduke | tfickes@gmail.com | wilderness.org

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