Collaborative Research Methods
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Collaborative Research Methods

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Describing a process leveraging Pinboard, Delicious, Google, Twitter and Evernote to discover items of interest. This deck includes one #toptip and hat tips to the For Immediate Release community.

Describing a process leveraging Pinboard, Delicious, Google, Twitter and Evernote to discover items of interest. This deck includes one #toptip and hat tips to the For Immediate Release community.

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  • This short presentation offers viewers an overview of collaborative research methods online I have used. I presented these ideas to students in the business and information technology programmes in the Limerick Institute of Technology in October 2013. This slide deck was made by @topgold and it relates to the #LITcrm and #webtech hashtags. I snpped the photo during Limerick Open Coffee in the Clarion Hotel of Limerick. For the record, I blog at www.insideview.ie, talk at audioboo.fm/topgold and share videos at youtube.com/topgold including several made with Camtasia Studio.
  • I have worked with collaborators online since the late 70s and I value workflows that gather data and enhance its value.
  • My go-to fonts of information have apps in both the iOS and Android ecosystems. I use Pinboard, Twitter, Delicious and Evernote several hours every week.
  • Content production is an e-business skill refined by the clever use of web technologies. Business intelligence evolves through an efficient use of a process.
  • You should develop a process whereby you can discover and share business intelligence. Both Wordle and Google Images give you important perspectives.
  • Natural Language Processing is integral to the semantic web.
  • http://pinboard.in is a powerful search tool. It’s a paid service.
  • Pinboard shows you related tags, often pointing to brand names deserving further investigation.
  • Pinboard shows you related tags. Sometimes you can get ideas for apps and services worth considering.
  • The powerful http://pinboard.in search normally requires paid access. This query string should work without logging into Pinboard.
  • Delicious is a free site. It is as powerful as the user’s network.
  • I often discover sites and services worth exploring because they appear in the Delicious links shared by people in my network.
  • The words that appear are in the order of them being searched by people using Google.
  • Results suggest companies like badges and stickers that prove they’re first class.
  • You might get ideas on constructing a valid customer service survey after searching images.google.com for “customer”.
  • Twitter search is getting very good at offering ideas on how people express terms of reference.
  • If you are expert with CRM, you should share photos related to CRM through the main Twitter app.
  • The “people” result often shows paid client accounts (i.e., they pay Twitter for services).
  • Using dabr.eu instead of Twitter.com shows cleaner results, often with links to relevant content.
  • Evernote is a free service that never loses the important stuff you need to keep. Its search function is very powerful.
  • You can use doc files or big blocks of text to get a result.
  • Wordle can help make sense out of large blocks of text.
  • Wordle can often reveal more about an event than the headlines on the event promotional material.
  • The essential apps used in this presentation: Google (free), Twitter (free), Pushpin (€8 for Pushpin and $10 for Pinboard) and Evernote (free).
  • Your hard drive and handheld cache will become bloated if you don’t consider the weight of all the stuff you think you need to save.
  • Listen to http://www.forimmediaterelease.biz
  • The workflow itself should be an intelligent business process.
  • The best research is often curated from the wisdom of the crowds. Twitter can provide some of that functionality—but it depends on the quality of the signal-to-noise ratio when following a curated list of people. This slide deck also uses skills related to annotated references in the bit.ly document cited (current through 30 October 2013).

Collaborative Research Methods Collaborative Research Methods Presentation Transcript

  • @topgold #LITcrm #webtech Photo snapped during Limerick Open Coffee. Collaborative Research
  • I’M BERNIE GOLDBACH @TOPGOLD IN THE LIMERICK INSTITUTE OF TECHNOLOGY @topgold #LITcmr #webech
  • I LIKE FONTS OF INFORMATION. THEY EARN THEIR TRUST. @topgold #LITcrm #webtech
  • This presentation suggests a business process where “collaboration through the wisdom of the crowd” sits front-and-centre. The basics: -- Cultivate natural language search terms and phrases. -- Refine your lexicon. -- Listen to influencers and trust agents. -- List your listening posts. -- Save business-related information. -- Double-enter best information into Evernote. @topgold #LITcrm #webtech
  • ESSENTIAL FACILITIES -- Pinboard.in search -- Delicious.com search -- Search.Twitter.com -- Twitter Lists -- Wordle.net -- Evernote.com -- Images.Google.com These sites provide easy functionality when distilling wisdom from crowds. @topgold #LITcrm #webtech
  • NATURAL LANGUAGE PROCESSING NLP: A CRITICAL WEB TECHNOLOGY @topgold #LITcrm #webtech Image from Profundis.com
  • PINBOARD.IN A PAID SERVICE SHOWING “CRM” @topgold #LITcrm #webtech
  • PINBOARD.IN LOOKING AT “CUSTOMER” @topgold #LITcrm #webtech
  • PINBOARD.IN LOOKING AT “WEBTECH” @topgold #LITcrm #webtech
  • PINBOARD.IN SEARCHING FOR “CRM” @topgold #LITcrm
  • DELICIOUS.COM SEARCHING FOR “CUSTOMER” @topgold #LITcrm #webtech
  • DELICIOUS.COM SEARCHING FOR “WEBTECH” @topgold #LITcrm #webtech
  • USING GOOGLE IMAGE SEARCH. A quick flick through results often shows interesting ideas. @topgold #LITcrm #webtech
  • IMAGE SEARCH SUGGESTS BADGES AND LOGOS. Discovered when searching for “customer”. @topgold #LITcrm #webtech
  • SEARCHING GOOGLE IMAGES SEARCHING FOR “CUSTOMER” SHOWS SURVEYS @topgold #LITcrm #webtech
  • SEARCHING TWITTER SEARCHING FOR “CRM” @topgold #LITcrm #webtech
  • SEARCHING TWITTER PHOTOS FOR “CRM” @topgold #LITcrm #webtech
  • SEARCHING TWITTER PHOTOS FOR “CUSTOMER” @topgold #LITcrm #webtech
  • SEARCHING TWITTER SEEKING “CUSTOMER” VIA A NON-TWITTER VIEW @topgold #LITcrm #webtech
  • SEARCHING EVERNOTE SAVE YOUR BEST STUFF IN EVERNOTE. @topgold #LITcrm #webtech
  • WORDLE @topgold #LITcrm #webtech Make word clouds and tag clouds for free.
  • WORDLE LOOKING AT A DATA ANALYTICS SERVICE @topgold #LITcrm #webtech
  • WORDLE LOOKING AT A DATA ANALYTICS CONFERENCE @topgold #LITcrm #webtech
  • USEFUL APPS LOOKING AT A DATA ANALYTICS CONFERENCE @topgold #LITcrm #webtech
  • TAKEAWAY #TOPTIP PRUNE YOUR STASH @topgold #LITcrm #webtech
  • HELPFUL OASES -- LinkedIn Group “Marketing Over Coffee” for power user tips. -- Moodle for module info. -- Listen to @Boagworld and learn web insights. -- Share in the For Immediate Release Google Plus Community and meet pros. Portions of this slide deck evolved from material shared in varions online communities. @topgold #LITcrm
  • PRIMARY WORKFLOW • Google Docs • Search Pinboard + Delicious • Search Twitter • Google Image Search • Save to Evernote • Annotated List @topgold #LITcrm #webtech
  • LET’S CONNECT AND SHARE. @topgold #LITcrm #webtech Bernie.Goldbach AT LIT.ie bit.ly/mw-document03 InsideView.ie @topgold