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Welcome to
SCIENCE & SCIENTIFIC
RESEARCH[ ]Dr. Myrza Rahmanita, SE, M.Sc
Research in Business
http://www.adventuregirl.com/wp-content/uploads/2011/10/responsible-travel-belize-eco-
FIRST LET’S WE SEE ABOUT
The Learning Objectives
 What business research is and how it differs
from business decision support systems and
business intelligence systems.
 Trends affecting business research and the
emerging hierarchy of business research and
research that falls short of professional quallity
 The nature of the research process
http://cdn2.cloudpro.co.uk/sites/cloudprod7/files/pointing.jpg
WHY STUDY
Business Research
?
It’s because
Business research provides
information to guide
business decisions
http://www.ikeepsafe.org/wp-content/uploads/2011/01/whispering.jpg
Just like this …
RESEARCH SHOULD HELP
Respond to Change
!
“Enterprises have long recognized the need to better
sense and respond to business change. What’s different today
is that ubiquitous access to information and real-time
communications have fostered an ‘always on’ business culture
where decision making has become a ‘just-in time process.
- Business Performance Management Forum
THE DEFINITION OF
Business Research
“
“A process of determining, acquiring, analyzing, synthesizing,
and disseminating relevant business data, information, and
insights to decision makers in ways that mobilize the
organization to take appropriate business actions that, in
turn, maximize business performance
RESEARCH SHOULD REDUCE RISK
The primary purpose of research
is to reduce the level of risk of a
marketing decision
“
Just like this …
WHAT’S CHANGING IN BUSINESS
That Influences Research
?
1-14
Critical
Scrutiny of
Business
Computing
Power &
Speed
Battle for
Analytical
Talent
Factors
Information
Overload
Shifting
Global
Economics
Government
Intervention
Technological
Connectivity
New Research
Perspectives
As Shown in the diagram below …
BUSINESS PLANNING
Drives Business Research
1-16
Organizational
Mission
Business
Goals
Business
Strategies
Business
Tactics
As Shown in the diagram below …
SOURCE OF
Business Intelligence
1-18
Business
Intelligence
Government/
Regulatory
Economic
Competitive
Demographic
Technological Cultural/
Social
As Shown in the diagram below …
HIERARCHY OF
Business Decision Makers
1-20
Visionari
es
Intuitive Decision Makers
Standardized
Decision Makers
Visionaries
As Shown in the diagram below …
MINUTE MAIN
and Business Research
1-22
As Shown in the explanation below …
FOR
Example
P&G has a world-class research department
http://img01.thedrum.com/s3fs-public/news/tmp/56002/pg.jpg
INFORMATION
Value Chain
1-26
Characteristics
Data collection/
transmission
Data
interpretation
Models
Decision
support systems
Data
management
As Shown in the diagram below …
AND
The Research Process
CHARACTERISTIC
Of Good Research
1-29
Clearly defined purpose
Detailed research process
Thoroughly planned design
High ethical standards
Limitations addressed
Adequate analysis
Unambiguous presentation
Conclusions justified
Credentials
As Shown in the diagram below …
There are Two
Categories of Research
Applied, and Basic (Pure)
http://thesaxenaclinic.com/wp-content/uploads/2012/07/nei-guan-is-approximately-two-finger-widths-above-the-wrist-crease.jpg
And 4 Types of Studies
Reporting, Descriptive,
Explanatory, and Predictive
http://1.bp.blogspot.com/_SNKY08oGP_w/TKAjZk50t_I/AAAAAAAAEmQ/JaHpoqjOzSo/s1600/Johnnie+9.26.10+4+Fingers.jpg
AND THEN, WHO CONDUCT
Business Research
?
1-33
As Shown in the diagram below …
Business
Researchers
Internal
Research
Departement
AND HERE ARE
Some Syndicate Data Providers
• AC Nielsen
• Scarborough
• Millward Brown
• Nielsen Media Research
• Roper ASW
• CSA TMO
• Yahoo!
• ORC International
• DoubleClick
• Nielsen/NetRatings
• Taylor Nelson Sofres
Intersearch
• J.D. Power Associates
• MediaMark
• Simmon (SMRB)
• BRMB
• Information Resources Inc.
1-35
As Shown in the tabel below …
AND FEWS OF
Specialty Business Research Firms
1-37
Methodology
Process
Industry
Participant group
Geographic Region
As Shown in the diagram below …
For Communication Agencies
Understanding the image below …
1-38
Direct
Business
Public
Relations
AdvertisingSales
Promotion
1-39
NHRA
CASRO
MRA
ESOMAR
BRA
AMA
WAOBRP
MPA
NAB
And For Trade Associations
Understanding the diagram below …
1-40
Last is Key Terms
Remembering the Words beside …
• Custom Researcher
• Full-service researcher
• Specialty researcher
• Syndicated data provider
• Omnibus researcher
• Omnibus study
http://www.memrise.com/s3_proxy/?f=uploads/mems/3432650000130607200152.jpeg

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