Everything you need to know to get started with a next generation call center business. quit your job in 90 days and start your call center business.

1. How to setup a call
center business in 24
hours
Everything you need to know !

2. Overview
Starting a new business and quitting your job is becoming
more and more reasonable option specially in 2017, One of
the most active sectors in the Telecommunications markets
today is Call Centers, as many startups are developing and
growing as well many enterprises are outsourcing this job to
call centers around the world where labor is cheaper.
As a IP Communication specialist for last 15 years, i put
together a small document that will help you get started in
your call center business in 24 hours only in less than $500
USD.

3. Visual setup view
PBX
??
Airtel
TATA
IDT
Your office Connectivity with Carriers
IP:
88.1.2.3

4. Your office needs
• Small office
• Agents (Workers from 1 —> any number you want)
• IP-PBX (OpenSource available like vicidial.org, Asterisks PBX, FreePBX and many
others)
• Internet connectivity
• Softphone (Free or Commercial like Jitsi is Free, Eyebeam is paid ) its up to you
what to choose
• If you want to use physical phones then you need to get IP-Phone from any of the
good brands like Cisco, Linksys, Avaya, Polycom or some Chinese alternative.
• Tech person familiar with open source PBX to configure everything for you one time.
you can pay online like 99 USD to get open source PBX configured by an expect.

5. Connectivity with carriers
Many of you think that to start call center you need to work a contract with large companies
like Vodafone, TATA, Airtel, AT&T etc… thats true and it takes lots of time and money and
knowledge to complete a single contract, however there is a work around this,
TelecomsXChange.com is a platform that gives you instant connectivity to all carriers
around the world for only $49.95/mo . all you have to do is add your IP-PBX ip-address in
their panel, top up your account and start sending calls.
TelecomsXChange will give you so many carrier options to choose from at different prices
and quality and you can do everything you need via Web interface once you have authorized
your IP-Pbx in their control panel.
So now you have an IP-PBX configured with the soft or IP phones at the office, you signed
up for telecomsxchange account and added your IP-PBX address hat you will send calls
from. This is all you need to get started and now finally you can download the rates with
your cost per minute from TelecomsXChange and mark it up the way that you want to your
customers.

6. Visual final view
PBX
TelecomsXchange
Platform
Airtel
TATA
IDT
Your office Connectivity with Carriers

7. Useful links
• www.telecomsxchange.com/buyerjoin to signup and authorize your IP-PBX
on TelecomsXChange and create PSTN connectivity with the rest of the
world.
• vicidial.org (OpenSource IP-PBX and Dialer used by many out there)
• Asterisks.org (Another OpenSource IP-PBX that you can customize and hack
to meet your requirements)
• FreePBX.org (Another Free IP-PBX)
• cisco.com & linksys.com (Hardware IP-Phones)

8. Thank you
www.telecomsxchange.com
skype: telecomsxchang
Email: support@telecomsxchange.com
Twitter: @telecomsxchange