IPage Telecom is a Singapore-based provider of wholesale voice termination services through points of presence in Singapore, the US, and Canada. It offers fully integrated turnkey VoIP solutions including softswitches, billing platforms, hardware, technical support, and carrier services. IPage has experience deploying VoIP services for wholesale, prepaid calling cards, and retail customers. It aims to minimize costs and risks for customers entering the VoIP market.

1. IPage Telecom, Singapore
About Us /Corporate Information
IPage Telecom is a Singapore licensed Tier 1 wholesale Voice Service Provider. We offers International
Voice Termination Services Through our Points of Presence in Singapore, Delaware-USA and Canada we
are directly interconnected with all major voice and data carriers in North and South America.
IPage Telecom has many years of VoIP deployment in wholesale and retail Phone to Phone, PC to Phone
services. At IPage Telecom, we fully understand your business and we know how important it is for you
and your clients to get support when you most need it.
IPage Telecom is a leading Voice over IP Solution Provider and System Integrator dedicated to delivering
Customer Management and Billing Solutions for entrepreneurs, carriers, VoIP Calling Card Operators and
Corporate companies.
We will carry millions of minutes for long distance carriers, mobile carriers, local access carriers, and
prepaid service providers over our extensive VoIP network spanning more than 50 countries.
IPage Telecom has many years of VoIP deployment in wholesale and retail Phone to Phone, PC to Phone
services. IPage Telecom has enabled many Internet telephony service providers (ITSPs) and
entrepreneurs with all the tools to deploy and run different solutions like wholesale, calling cards and
termination among others. IPage Telecom distinguishes from the competition by offering real and fully
integrated Turnkey Solutions bundled with Cisco and Quintum Hardware, Technical Support and Carrier
Services, all in one solution.
Systems from IPage Telecom are modular, scalable and flexible giving the customers the opportunity to
customize solutions for their exact needs and helping them minimize the risks of entering a new unknown
market by providing you security, technical support and a reliable billing platform.
Our portfolio of VoIP and IP Telephony solutions and services is growing and includes:
• Hosted Switch IP-IP Billing Solution
• CallShop & Hosted CallShop Solution
• VoIP Termination Solution
• Wholesale Carrier Solution
• Carrier Services
• Pre-paid & Post-paid Calling Card and Residential Solution
• VoIP Solution for Corporate Companies
• VoIP Network Integration, Configuration & Migration Solution
IPage Telecom's services allow businesses and individuals around the world substantially reduce their
costs for international calls. At IPage Telecom, we fully understand your business and we know how
important it is for you and your clients to get support when you most need it. IPage Telecom Solutions
benefits are based on its competitive cost of deployment and maintenance and rapid return of investment
in only few months.
IPage Telecom has full comprehension of all VoIP business models allowing our customers to offer
specially customized intelligent billing features and customer management systems tailored to their
business requirements so you they can take the most of the growing VoIP Industry.
IPage Telecom employs the most advanced technologies to provide high quality services. A team of
experienced professionals makes the service provisioning uninterruptible and stable. The equipment is
backed by 24/7 on-site monitoring and reporting, with automatic electricity outage and fire protection
which guarantees uninterrupted functioning.

2. IPage Products and Services
Hosted Switch and Billing Solution
IPage Telecom Hosted Switch and billing Solution has been designed to entitle Service Providers with an
all in one Management Tool for all their varied IP Telephony Services. IPage Telecom Hosted Switch
integrates Call Routing Services, Client Management and Reporting Platform to provide VoIP and circuits
switch Origination and Termination Services.
IPage Telecom Soft Switch solution incorporates Hosted Switch, Billing server, VoIP hardware and full
technical integration of the whole solution. IPage Telecom Hosted Switch & Billing Platform enables you to
successfully manage Prepaid/Postpaid Services, Wholesale, Termination, PC to Phone, IP Phones and other
Adaptors and Hosted CallShop all in one Solution.
• IPage Telecom Hosted Switch provides the following advantages:
• Integration of all VoIP Services all in one Platform
• SIP and H323 Compatible
• Quintum and Cisco Hardware support
• Scalability and Reliability
• Allows VoIP Market rapid entry with a minimum investment
Key Features
• SIP Proxy Server
• H323 AAA
• IP2IP AAA
• Prepaid / Postpaid Billing
• Proxy gatekeeper
• NAT Client support
• Online Call Status
• Built-in Radius,
• IVR and Database
• Unlimited Tariffs
• Proxy Call Signaling Enabled
• Full feature Tariff (Surcharge Fee, Resolution, 30 by 6)
• Unlimited Carrier Support (Termination Side)
• Least Coast Routing Support
• Instant H323 and SIP Carrier Support
• Unlimited Client Registration
• Call Control Features (Maximum Talk Time, Max Ring Time)
• Automatic User Generation
• User friendly Database Management System
• Online Statistics and Reporting
• Fraud detection tools
• Unlimited Gateway Support
Enhanced Features
• IPIVR
• Customized Reports and Invoices
• Web Based Customer Care
• Web Based CDR
• Web based Reseller Module
• Callback Module (Web, ANI, SMS)
• PC2Phone, Module Ecommerce Module including Credit Card Payment support
• Platinum Features
• Call Forward
• Call Waiting
• Call Three Way Calling
• Multiples Numbers
• Voice Mail / Web Mail

3. • Solution Components
• IPage Telecom Hosted Switch Billing Platform
• Partnership with VoIP Carrier(s)
Remote Installation Services and Training to get your business up and running in two to three hassle free
business days.
Who may take advantage of these solutions?
Service Providers looking to Prepaid Calling Cards, Postpaid, Prepaid, Termination and Wholesale Services
with one fully integrated Solution.
ITSPs with single or Multiple Pops/VoIP Gateways in one or more locations
ISPs or Carriers who would like to add additional Operations Services using their existing infrastructure.
A to Z Termination
IPage Telecom offers A-Z as well as dedicated routes termination services in an effort to complement our
offerings and provide you with a full Solution (Hardware, Billing and Traffic Termination) for your VoIP
Business. Therefore, IPage Telecom clients are sure that all the components of their business are
managed with the professionalism and technical expertise that only IPage Telecom can provide.
IPage Telecom has many years of VoIP deployment and maintenance experience and our team is certified
by the best providers of VoIP hardware, integrated voice, data and networking equipment.
At IPage Telecom, we fully understand your business and we know how important it is for you and your
clients to get support when you most need it.
IPage Telecom Carrier Benefits:
• Top Quality Worldwide Call Routing
• Superior Network Security
• Reliability Backed up platform to guarantee our services
• Compatibility - Compatible with all types of hardware (All Gateways, Switches, Call Router
Servers, IP phones) and also Net meeting.
• Technical Support Plans to provide level of support you need
• Web management tools So you can check your balance at all times
Our functional management tool provides our clients with a detailed report of their calls so they have a
clear idea of their traffic and balance of their accounts. If you wish to see an overview of our Carrier
Management Tool, Additionally to the outstanding tools and quality offered, we know how important is for
you to offer competitive services to your clients and this is why we are tirelessly working on providing you
with the most competitive rates in the market.
IPAGE TELECOM DID Services Worldwide
VoIP Delivered DIDs (U.S. Local Numbers):
IPDID Local Number Service delivers unlimited use U.S. phone numbers from world wide. Unlimited use
inbound calling means absolutely no per minute charges. No more worries about costly usage based
charges. Your business can grow without limits!
How it works:

4. Through the IPage Telecom Order Portal, signup for DID number of virtual voice paths (concurrent calls)
you want your calls to travel across. Finally, provide us your receiving VoIP gateway's technical
information (e.g. ip address, protocol, codec...)
Just set your gateway to receive the calls from our network and when your callers dial the local numbers
in your selected cities, we deliver them to your network via VoIP. It’s fast and simple!
Some applications for IPDID Local Number Service:
• Businesses seeking or servicing a nationwide customer base
• Businesses communicating with their remote offices
• Calling card providers seeking to increase margin and eliminate toll charges
• Application Service Providers (ASPs) that provide:
• VoIP telephony applications
• Virtual fax services
• Interactive voice response (IVR) services
VoIP Delivered Toll Free (Over 61 Countries):
IPage Telecom' IP800 Toll Free Service offers VoIP delivered Toll Free Services worldwide. Give your
customers the ability to make toll free calls to your business allowing your business to create or expand its
international presence quickly and inexpensively.
How it works:
Simply select the number of virtual voice paths (concurrent calls) you want your calls to travel across.
Next, choose the countries for your toll free service and we will provide you toll free numbers in those
selected countries. Finally, provide us your receiving VoIP gateway's technical information (e.g. ip
address, protocol, codec...).
When your callers dial the toll free number from within that country we route them to your network via
VoIP. Simply set your gateway to receive your calls via our switches and you're in business.
Some applications for IP800 Toll Free Service:
Businesses seeking or servicing international customers
Businesses communicating with their international offices
Carriers or Application Service Providers (ASPs) that provide:
- Calling card services
- debit card applications
- IP based phone services
- Interactive voice response services
Let us provide you with a VoIP Gateway:
We will supply you with a VoIP gateway which will be used to receive calls from us over the internet.
Simply plug your gateway into a broadband connection and you are ready to start receiving toll free calls.
Provide your own Gateway: For customers with existing VoIP gateways, IP800 Toll Free Service can route
the calls directly to you. Simply provide us your gateway information and you are ready to go.

5. Wholesale Termination Solution
Become Wholesale termination Provider
IPage Telecom has many years of VoIP deployment in wholesale and retail Phone to Phone, PC to Phone
services. At IPage Telecom, we fully understand your business and we know how important it is for you
and your clients to get support when you most need it.
IPage Telecom provides an opportunity for businesses and individuals around the world to start their own
businesses in telecom industry without taking financial, marketing and other risks. IPage Telecom's
Wholesale Agents don't have to invest heavily in equipment, software and technology, follow lengthy
processes to sign up with carriers and make deposits with them. All it takes to start a new business is to
make a standard deposit of 1000 USD which will open an account for interconnection and can be used for
future traffic consumption. Then, our carrier department will set up and activated the agent account within
24-48 hours. The Wholesale Agent can start rendering services to his/her customers.
Residential & Small business Solution
IPage Tele Turnkey platform offers to create your VoIP Company and implement the business models of
your choice. IPage Tele makes it easy to set up, manage, and expand your business. No investment is
required on Soft Switches, Hardware.
IPage Tele now offers a free, easy-to-use, SIP soft phone, IP Devices. With IPage Tele you can create PIN
numbers to appeal to your specific market. The IPage Tele platform enables you to open accounts for
individual clients. You may create as many client profiles as you wish.
You can generate your PINs and can manage your customers through your own domain interface. Your
customers will check their call reports on your website.
IPage Bizz plan is more of a partnership than working on Commission, both in its back end support and
concepts as well as in the support and the tools that we offer.
• Personalized website support and development; IPage Telecom will host a private label website
which is fully featured with all the functionality needed for a VoIP seller.
• You appear as a fully independent VOIP service provider.
• You can set your own rate list to sell to your customers at your own prices and you are fully in
control of your business.
• You can set your own currencies of pricelists and time zones.
• You can have access to a web based control panel which has a complete set of customer
management tools.
• Manages your clients and their credit limits
This will provide you with a variety of features that will help you as a Reseller to be more productive and
efficient.
Call Shop
IPage Telecom VoIP call shop solution enables people to make long distance and international phone calls
at considerably lower prices as compared to the PSTN. It is a lucrative business because of the low initial
business-entry investments and the stable increase in potential customer base.
IPage Telecom has introduced a new line of low cost, functionality rich CallShop solutions which will allow
entrepreneurs' quick entry and competitive stay in the rapidly growing VoIP industry. These scalable
solutions have speedy and easy setup processes and minimal investment requirements.

6. Who may take advantage of these solutions?
New entrepreneurs who would like to get into the highly promising industry of Voice over IP without hefty
investment costs and complicated set-up and maintenance processes.
Existing Internet Café owners looking to expand their customer base by using their current infrastructure
to offer additional services. Traditional PSTN CallShop owners wanting to reduce costs and boost profits by
simply 'switching' or upgrading to VoIP-based systems.
Carriers who would like to increase their wholesale traffic and enlist more customers by offering hosted
CallShop services.
Enterprise
IPage Virtual Office Solution for Corporate Offices
Corporate Offices has multiple office locations around the world. Currently, each office uses its own PBX
system and interoffice phone calls are routed through the PSTN and charged long distance and
international rates by carriers. Corporate Offices also employs workers who work on Clint places or on
traveling. Those workers get reimbursed for telecommunication expenses they incur while performing their
duties. The company is currently exploring alternatives to consolidate its telecommunication systems and
reduce costs.
Voice-over-IP (VoIP) is a new technology for transporting voice calls over the Internet which allows users
to realizing substantial cost savings on long distance and international calls. Besides cost effectiveness,
VoIP enabled PBX systems (or IP PBX) offer easy integration with existing telecommunications systems
and are characterized with low operating costs as their upgrade is done through software updates rather
than more expensive hardware replacement. Additionally, the technology simplifies the communication
infrastructure (no need for separate voice and data cables) while offering high scalability.
IPage Telecom Virtual Office model is used by companies that want to consolidate their communications,
reduce costs and achieve more cohesive corporate images. To implement the model, a company has to
install a single IP PBX system in its headquarters and distribute to employees IP phones or regular phones
with VoIP adapters. Employees can make intra-office and inter-office phone calls through dialing PBX
extensions. Such calls are routed through the Internet and are practically free. Company customers, on
the other side, can dial a single inbound number plus extensions in order to reach the company's
employees. The latter receive the calls on their IP/Regular Phones at any location with Internet
connectivity. IPage Telecom is offering the out source model to Corporate Offices instead of setting up the
servers, IP PBX Systems etc, VoIP adopters, Telephones etc and the investment on such hardware and
software.
Business Solution
VoIP technology today is much more advanced that it used to be few years ago, yet many enterprises find
implementations of IPage Telecom PBX systems quite challenging. As the technology is relatively new, not
many users are familiar with its lingo and system configuration is often the most difficult and time
consuming part. Additionally, equipment incompatibility issues often lead to extensive deployment delays
and may cause reduction in voice quality. Given the negatives, enterprises that want to implement IPAGE
TELECOM PBX systems should seriously consider purchasing a turnkey solution rather than trying to
assemble one from multiple vendors.
As a global service provider in integrated VoIP solutions, IPage Telecom could offer to CORPORATE
OFFICES exactly what it needs – a turnkey Virtual Office solution that could be customized to meet
company specific needs. IPage Telecom’s solution offers accelerated deployment schedule, easy operation
and low total cost of ownership (TCO). Besides traditional PBX functionality, the solution offers advanced
features like call forwarding, Call waiting, Call transferring.

7. IPage Support
Technical Support
IPage Telecom understands its customers' needs for reliable and flexible technical support resources which
are essential for maintaining their systems and providing continued high quality services to their clients.
To fulfill this requirement, IPage Telecom offers its customers a range of technical support options starting
from pay-per-use to 24/7 contracts.
We have allocated a team of qualified engineers to address all technical needs of our customers in a timely
manner as they arise. Our technical support services include but are not limited to the following:
• Address all technical and operational issues arising in your networks.
• Provide assistance in managing the configuration of your gateways and other hardware.
• Address and provide Technical liaison with partner carrier(s) and managing configuration changes
to ensure interoperability between carriers and limit your downtime.
Our objective in technical support is to ensure that we work with you to manage any difficult technical
issues that your current team may not be able to resolve. The wealth of hardware and software knowledge
that we carry in our NOC has been a cornerstone of our success and the reason why our customers have
excelled in the market.
Remote Installation Services
As a provider of VoIP solutions to customers around the world it is essential for IPage Telecom to offer
flexible and reliable remote installation services. The expert team at IPage Telecom ensures the
specifications and needs required by your local environment are fulfilled with minimal inconvenience. A
typical Remote Installation package from IPage Telecom includes services ranging from gateway-only
installation to installation, configuration and testing of complete solutions consisting of VoIP hardware,
software and carrier services. IPage Telecom will perform complete configuration and diagnostic testing of
all intercommunications between the products involved. Furthermore, the entire system will be monitored
and tested under real traffic load conditions to ensure that our customers receive uninterrupted
performance when their systems are live. In addition, IPage Telecom also offers on-site installation
services and on-going or on-demand only maintenance services.
To obtain a complete and detailed list of the services offered, please contact sales at sales@ipagecall.com
or fill out an information request form.
Training program
The IPage Telecom Knowledge Services team delivers high-quality, interactive education and training
programs to our customers and partners.
Knowledge Services can help your organization increase the value derived from deploying the services &
solutions by:
• Reducing the time required to achieve business benefits
• Promoting continuous process improvement to accelerate returns on software investments
• Increasing acceptance by partners and customers
• Improving the reliability and quality of operations and newly-installed software
• Start Billing! Training Program
Who Should Attend
Network and system engineers responsible for maintenance and deployment of the Soft Switch and Billing
solution. Project managers responsible for implementation of VoIP solutions, Customer service specialists,
marketing, pricing and product managers