Professional Development - Email EttiquettePresentation Transcript
Camille S. Britton March, 2008
*E-mail, short for electronic mail and often abbreviated to e-mail, email or simply mail, is a store and forward method of composing, sending and storing messages over electronic communication systems. The term "e-mail" (as a noun or verb) applies both to the Internet e-mail system based on the Simple Mail Transfer Protocol (SMTP) and to X.400 systems, and to intranet systems allowing users within one organization to e-mail each other. Intranets may use the Internet protocols or X.400 protocols for internal e-mail service supporting workgroup collaboration. E-mail is often used to deliver bulk unsolicited messages, or "spam", but filter programs exist which can automatically delete some or most of these, depending on the situation.
Emails are a wonderful and necessary tool in our society. We are able to send messages to anyone anywhere, regarding anything at any time. However, because it has become pivotal in our society it also risks miscommunication and misunderstandings.
The acronym for Carbon Copy is Cc: which is one of the three fields found in an email. This command is used to send a copy of the message you are sending to an address other than the main recipient. All recipients' can see one another’s address.
The acronym for Blind Carbon Copy is Bcc: which is the second of the three fields found in an email. This command is used to send a message to undisclosed recipients’ it also eliminates unwanted sources copying your email address i.e. spam.
Emails are vital in business, commercial and community communication. Emails lack interpersonal relationships however, and can therefore, become dangerous if not used correctly.