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@NikkiSunstrum 
#PROFS 11/10/14 
Coming of Age Online
@NikkiSunstrum 
 @UMich Director of Social Media 
 Former State of Michigan @MIGov 
SM Coordinator 
 B.S. in PoliSci & M.A. in Ed 
 Skilled in making dull things 
interesting 
 Master manipulator of content & 
small children 
 Former Elected official 
 Throws parades for fun
What do 
I do?
#UMSocial 
93,500+ Followers 
@UMich 
628,529 Followers 
/universityofmichigan 
45,357 Followers 
@UofMichigan 
17,0424 Followers 
/uofmichigan 
3000+ Followers 
@UofMichigan 
7,051 Followers 
@UMich 
55,943 Followers 
/universityofmichigan 
Linkedin EDU 269,197 
6,556 Followers 
+universityofmichigan
Most influential college in social media 
Most engaged college in social media 
Most influential on Facebook 
Most influential on Instagram 
Most influential on Twitter 
Most influential on Linkedin 
University to use Snapchat 
#11 
#3 
#2 
#5 
#2 
#5 
How we stack up
Here’s why I do it 
Social Media is NOT new 
Not everyone needs it 
Eventually it will be seamless 
It’s about providing additional value
How @UMichStudents use social
“Because somebody grows up being a social 
media native, it doesn’t make them an expert 
in using social media at work, that’s like 
saying, ‘I grew up with a fax machine, so that 
makes me an expert in business.’” 
- William Ward, professor of social media at 
Syracuse University’s S.I. Newhouse School 
of Public Communications
We are the 1st generation to never know life without the internet 
We are the largest generation since the baby boomers 
We are about to take over as the majority of the workforce
“In plain English, I'm asking [the FCC] to 
recognize that for most Americans, the internet 
has become an essential part of everyday 
communication and everyday life.” 
- President Obama, November 11th 2014
Self-obsessed 
Lazy Entitled 
Narcissists
Multi-taskers 
Connected 
Tech Savvy
Instant gratification 
Recognition 
Flexibility 
Transparency 
Balance 
Advancement
The girls on the page came 
from “all across the board,” 
Lowe says. “Every race, 
religion, social, and financial 
status in the town … if she 
was a teenager with a 
phone, she was on there.” 
Three High School students face felony charges for their 
alleged involvement in a photo that went viral last month. 
The two teens depicted in the photograph face gross 
indecency charges, another accused of taking the picture 
faces possession of child sexually abusive material. 
The students are 16 years old.
Who are you online? 
90%+ of employers will Google you 
Twitter is NOT the water cooler 
Grammar matters outside the 
classroom 
Bathroom mirror selfies are not 
good LinkedIn photos 
Share information with a purpose 
Network strategically 
Privacy settings are your friend
Who do you want to be? 
Your digital footprint will last a 
lifetime 
The Library of Congress has been 
cataloging every tweet since 2010 
Social Media can get you fired 
Differentiate between personal and 
professional 
Be consistent
SOCIALMEDIA.UMICH.EDU
@NIKKISUNSTRUM 
/NIKKI.SUNSTRUM 
QUESTIONS?

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Coming of Age Online 11-10-14

  • 1. @NikkiSunstrum #PROFS 11/10/14 Coming of Age Online
  • 2. @NikkiSunstrum  @UMich Director of Social Media  Former State of Michigan @MIGov SM Coordinator  B.S. in PoliSci & M.A. in Ed  Skilled in making dull things interesting  Master manipulator of content & small children  Former Elected official  Throws parades for fun
  • 3. What do I do?
  • 4. #UMSocial 93,500+ Followers @UMich 628,529 Followers /universityofmichigan 45,357 Followers @UofMichigan 17,0424 Followers /uofmichigan 3000+ Followers @UofMichigan 7,051 Followers @UMich 55,943 Followers /universityofmichigan Linkedin EDU 269,197 6,556 Followers +universityofmichigan
  • 5. Most influential college in social media Most engaged college in social media Most influential on Facebook Most influential on Instagram Most influential on Twitter Most influential on Linkedin University to use Snapchat #11 #3 #2 #5 #2 #5 How we stack up
  • 6. Here’s why I do it Social Media is NOT new Not everyone needs it Eventually it will be seamless It’s about providing additional value
  • 8. “Because somebody grows up being a social media native, it doesn’t make them an expert in using social media at work, that’s like saying, ‘I grew up with a fax machine, so that makes me an expert in business.’” - William Ward, professor of social media at Syracuse University’s S.I. Newhouse School of Public Communications
  • 9.
  • 10. We are the 1st generation to never know life without the internet We are the largest generation since the baby boomers We are about to take over as the majority of the workforce
  • 11. “In plain English, I'm asking [the FCC] to recognize that for most Americans, the internet has become an essential part of everyday communication and everyday life.” - President Obama, November 11th 2014
  • 14.
  • 15.
  • 16. Instant gratification Recognition Flexibility Transparency Balance Advancement
  • 17.
  • 18.
  • 19.
  • 20. The girls on the page came from “all across the board,” Lowe says. “Every race, religion, social, and financial status in the town … if she was a teenager with a phone, she was on there.” Three High School students face felony charges for their alleged involvement in a photo that went viral last month. The two teens depicted in the photograph face gross indecency charges, another accused of taking the picture faces possession of child sexually abusive material. The students are 16 years old.
  • 21.
  • 22. Who are you online? 90%+ of employers will Google you Twitter is NOT the water cooler Grammar matters outside the classroom Bathroom mirror selfies are not good LinkedIn photos Share information with a purpose Network strategically Privacy settings are your friend
  • 23. Who do you want to be? Your digital footprint will last a lifetime The Library of Congress has been cataloging every tweet since 2010 Social Media can get you fired Differentiate between personal and professional Be consistent
  • 24.