Social Media Workshop for Nelson County Small Business Development Center & Economic Development Authority presented by Patsy Stewart, Social Buzz Lab.
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How to Use Social Media to Engage & Build Your Business
1. Using Social Media
To Engage & Build Your Business
Nelson County SBDC & Economic Development Authority
by: Patsy Stewart
Social Media Practitioner
May 10, 2011
2. Social Media Impacts
Your Market
• Facebook 665+ million active users
• Twitter 175+ million users
• LinkedIn 100+ million users
• YouTube over 2 billion views / day
3. Should You Be Marketing on
Facebook and Twitter?
Facebook is the #1 social Twitter has 75 million users
destination worldwide with 460,000 new
50% of active users log on to accounts being added daily
Facebook in any given day Twitter generates 140 million
Average user has 130 tweets per day
friends Twitter users are more educated
People spend over 700 and have higher incomes than
billion minutes per month on general population
Facebook 67% are more likely to buy
Average user is connected brands they follow
to 80 pages Largest age group on Twitter is
More than 30 billion pieces 35-49
of content shared each Every tweet is an individual web
month page and indexed by Google
4. Understand the
ROI of Social Media
It’s NOT about Selling
It’s about Building Relationships
6. Keys to Using Facebook
for Business
• You must create a business page not a profile
• Unlimited number of likes (fans) for your page
• Anyone can view our Facebook Page
• Content posted on your page is indexed by Google
• Brand your page with custom graphics
• Post content as the page or use your personal
profile
• Update frequently to harness the power of news
feed
• Promote your page through Facebook Deals
• Run contests and sweepstakes
7.
8. Using Twitter for Business
• Tweet in 120 characters if possible to save
room for re-tweets.
• Tweet valuable info and include links to posts,
videos, pictures. Use shortened. urls (bit.ly,
budurl, etc).
• Tweet @ your followers with engaging
comments.
• Re-tweet is a powerful distribution
mechanism. 1 in 5 tweets should be a RT.
• Use your keywords frequently in tweets for
better search engine positioning.
• Use Facebook and LinkedIn Twitter Apps.
10. LinkedIn to
Showcase Your Company
• Brand your company with graphics and images
• Get reviews and showcase recommendations
• List and describe products and services
• Analytics allow you to benchmark your company
against similar companies
• Showcase careers and
post job openings
• See who follows your
company
11.
12. Your YouTube Channel
• Brand your channel with graphics and images
• Use as a social butterfly in blogs, Facebook and
twitter
• Provide value in how-to, tourism, entertainment,
testimonials, success and product reviews
• Great for keyword search
engine optimization
• Flip video cameras and smart
phones create inexpensive
alternative
13.
14. Benefits of a Blog
Companies That Blog Have Far Better Marketing Results
Why are website visitors important?
Because more visitors mean more people to convert to
leads and sales.
Why are inbound links important?
Because they signal authority to search engines, thus,
increasing chances of getting found in search engines.
Why are indexed pages important?
The more pages you have on your site, the more
chances you have of getting found in search engines.
15.
16. Use Social Media to
Create BUZZ for Your Brand
• Integrate social media with traditional media
• Business cards
• Website
• Brochures and printed materials
• Voicemail and email signature files
• TV and radio commercials
• Newsletters
• Link social networks together (saves time)
• Connect with like minded people and businesses
• Add share links to your website and products
• Become an industry thought leader
• Your business needs a blog
• Comment on other blogs
• Answer questions on Facebook and LinkedIn
• Give back to you customers… Thank You Economy by Gary
Vaynerchuk
17. Engaging to Build
Relationships
• Monitor your sites for activity (kurrently.com,
socialmention.com)
• Comment an all activity (negative and positive)
• Comment on others walls and blogs
• Use search functions to find conversations –
search.twitter.com and facebook search
• Use polling and surveying
• Ask questions, ask for advice
• Post photos and videos
• Use your wall as a chat room for conference calls and
webinars
18. Social Media Practitioner and Social Buzz Lab Owner,
Patsy Stewart has 10 years of Marketing and Branding
experience with a strong background in Digital Media. She is
passionate about helping companies understand how they
can use social media to generate BUZZ around their brand.
She has extensive experience integrating social media with
traditional media. Patsy is a National Speaker and a
contributor to Social Media Today as well as guest posts on
many social media blogs. She is the author of the ebook
“How to Grow Your Digital Footprint”.
www.WeBuildBuzz.com 540-632-2623 patsy@WeBuildBuzz.com