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Using Social Media
To Engage & Build Your Business




   Nelson County SBDC & Economic Development Authority



                                                by: Patsy Stewart
                                         Social Media Practitioner
                                                         May 10, 2011
Social Media Impacts
    Your Market
•   Facebook 665+ million active users
•   Twitter 175+ million users
•   LinkedIn 100+ million users
•   YouTube over 2 billion views / day
Should You Be Marketing on
  Facebook and Twitter?
 Facebook is the #1 social          Twitter has 75 million users
    destination                         worldwide with 460,000 new
   50% of active users log on to       accounts being added daily
    Facebook in any given day          Twitter generates 140 million
   Average user has 130                tweets per day
    friends                            Twitter users are more educated
   People spend over 700               and have higher incomes than
    billion minutes per month on        general population
    Facebook                           67% are more likely to buy
   Average user is connected           brands they follow
    to 80 pages                        Largest age group on Twitter is
   More than 30 billion pieces         35-49
    of content shared each             Every tweet is an individual web
    month                               page and indexed by Google
Understand the
   ROI of Social Media
     It’s NOT about Selling




It’s about Building Relationships
Social Media Benefits




2011 SOCIAL MEDIA MARKETING INDUSTRY REPORT
Social Media Examiner April 2011
Keys to Using Facebook
         for Business
• You must create a business page not a profile
• Unlimited number of likes (fans) for your page
• Anyone can view our Facebook Page
• Content posted on your page is indexed by Google
• Brand your page with custom graphics
• Post content as the page or use your personal
  profile
• Update frequently to harness the power of news
  feed
• Promote your page through Facebook Deals
• Run contests and sweepstakes
Using Twitter for Business
• Tweet in 120 characters if possible to save
  room for re-tweets.
• Tweet valuable info and include links to posts,
  videos, pictures. Use shortened. urls (bit.ly,
  budurl, etc).
• Tweet @ your followers with engaging
  comments.
• Re-tweet is a powerful distribution
  mechanism. 1 in 5 tweets should be a RT.
• Use your keywords frequently in tweets for
  better search engine positioning.
• Use Facebook and LinkedIn Twitter Apps.
Virginia recognized for wine-tourism campaign on Twitter
The Associated Press
© August 14, 2010
RICHMOND
Virginia has won a national tourism award for its social media campaign about wine travel in the state.
Gov. Bob McDonnell says the Virginia Tourism Corporation has won a Mercury Award for Niche Marketing from the
U.S. Travel Association. The industry group awards only 12 each year.
Virginia took home top honors for Vintage Tweets. The social media campaign used the networking website Twitter to
promote wine tourism. The campaign targeted media, bloggers and consumers.
Officials say the state is becoming one of the top wine destinations in the country.
Virginia is home to 160 wineries, 16 wine trails and was recently named one of the top five up-and-coming wine
destinations in the world by Travel + Leisure magazine.
LinkedIn to
Showcase Your Company
• Brand your company with graphics and images
• Get reviews and showcase recommendations
• List and describe products and services
• Analytics allow you to benchmark your company
  against similar companies
• Showcase careers and
  post job openings
• See who follows your
  company
Your YouTube Channel
• Brand your channel with graphics and images
• Use as a social butterfly in blogs, Facebook and
  twitter
• Provide value in how-to, tourism, entertainment,
  testimonials, success and product reviews
• Great for keyword search
  engine optimization
• Flip video cameras and smart
  phones create inexpensive
  alternative
Benefits of a Blog
Companies That Blog Have Far Better Marketing Results
                        Why are website visitors important?
                        Because more visitors mean more people to convert to
                        leads and sales.




                            Why are inbound links important?
                            Because they signal authority to search engines, thus,
                            increasing chances of getting found in search engines.



                         Why are indexed pages important?
                         The more pages you have on your site, the more
                         chances you have of getting found in search engines.
Use Social Media to
Create BUZZ for Your Brand
• Integrate social media with traditional media
  •   Business cards
  •   Website
  •   Brochures and printed materials
  •   Voicemail and email signature files
  •   TV and radio commercials
  •   Newsletters
  •   Link social networks together (saves time)
• Connect with like minded people and businesses
• Add share links to your website and products
• Become an industry thought leader
  • Your business needs a blog
  • Comment on other blogs
  • Answer questions on Facebook and LinkedIn
• Give back to you customers… Thank You Economy by Gary
  Vaynerchuk
Engaging to Build
           Relationships
• Monitor your sites for activity (kurrently.com,
  socialmention.com)
• Comment an all activity (negative and positive)
• Comment on others walls and blogs
• Use search functions to find conversations –
  search.twitter.com and facebook search
• Use polling and surveying
• Ask questions, ask for advice
• Post photos and videos
• Use your wall as a chat room for conference calls and
  webinars
Social Media Practitioner and Social Buzz Lab Owner,
                  Patsy Stewart has 10 years of Marketing and Branding
                  experience with a strong background in Digital Media. She is
                  passionate about helping companies understand how they
                  can use social media to generate BUZZ around their brand.
                  She has extensive experience integrating social media with
                  traditional media. Patsy is a National Speaker and a
                  contributor to Social Media Today as well as guest posts on
                  many social media blogs. She is the author of the ebook
                  “How to Grow Your Digital Footprint”.




www.WeBuildBuzz.com      540-632-2623           patsy@WeBuildBuzz.com

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How to Use Social Media to Engage & Build Your Business

  • 1. Using Social Media To Engage & Build Your Business Nelson County SBDC & Economic Development Authority by: Patsy Stewart Social Media Practitioner May 10, 2011
  • 2. Social Media Impacts Your Market • Facebook 665+ million active users • Twitter 175+ million users • LinkedIn 100+ million users • YouTube over 2 billion views / day
  • 3. Should You Be Marketing on Facebook and Twitter?  Facebook is the #1 social  Twitter has 75 million users destination worldwide with 460,000 new  50% of active users log on to accounts being added daily Facebook in any given day  Twitter generates 140 million  Average user has 130 tweets per day friends  Twitter users are more educated  People spend over 700 and have higher incomes than billion minutes per month on general population Facebook  67% are more likely to buy  Average user is connected brands they follow to 80 pages  Largest age group on Twitter is  More than 30 billion pieces 35-49 of content shared each  Every tweet is an individual web month page and indexed by Google
  • 4. Understand the ROI of Social Media It’s NOT about Selling It’s about Building Relationships
  • 5. Social Media Benefits 2011 SOCIAL MEDIA MARKETING INDUSTRY REPORT Social Media Examiner April 2011
  • 6. Keys to Using Facebook for Business • You must create a business page not a profile • Unlimited number of likes (fans) for your page • Anyone can view our Facebook Page • Content posted on your page is indexed by Google • Brand your page with custom graphics • Post content as the page or use your personal profile • Update frequently to harness the power of news feed • Promote your page through Facebook Deals • Run contests and sweepstakes
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  • 8. Using Twitter for Business • Tweet in 120 characters if possible to save room for re-tweets. • Tweet valuable info and include links to posts, videos, pictures. Use shortened. urls (bit.ly, budurl, etc). • Tweet @ your followers with engaging comments. • Re-tweet is a powerful distribution mechanism. 1 in 5 tweets should be a RT. • Use your keywords frequently in tweets for better search engine positioning. • Use Facebook and LinkedIn Twitter Apps.
  • 9. Virginia recognized for wine-tourism campaign on Twitter The Associated Press © August 14, 2010 RICHMOND Virginia has won a national tourism award for its social media campaign about wine travel in the state. Gov. Bob McDonnell says the Virginia Tourism Corporation has won a Mercury Award for Niche Marketing from the U.S. Travel Association. The industry group awards only 12 each year. Virginia took home top honors for Vintage Tweets. The social media campaign used the networking website Twitter to promote wine tourism. The campaign targeted media, bloggers and consumers. Officials say the state is becoming one of the top wine destinations in the country. Virginia is home to 160 wineries, 16 wine trails and was recently named one of the top five up-and-coming wine destinations in the world by Travel + Leisure magazine.
  • 10. LinkedIn to Showcase Your Company • Brand your company with graphics and images • Get reviews and showcase recommendations • List and describe products and services • Analytics allow you to benchmark your company against similar companies • Showcase careers and post job openings • See who follows your company
  • 11.
  • 12. Your YouTube Channel • Brand your channel with graphics and images • Use as a social butterfly in blogs, Facebook and twitter • Provide value in how-to, tourism, entertainment, testimonials, success and product reviews • Great for keyword search engine optimization • Flip video cameras and smart phones create inexpensive alternative
  • 13.
  • 14. Benefits of a Blog Companies That Blog Have Far Better Marketing Results Why are website visitors important? Because more visitors mean more people to convert to leads and sales. Why are inbound links important? Because they signal authority to search engines, thus, increasing chances of getting found in search engines. Why are indexed pages important? The more pages you have on your site, the more chances you have of getting found in search engines.
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  • 16. Use Social Media to Create BUZZ for Your Brand • Integrate social media with traditional media • Business cards • Website • Brochures and printed materials • Voicemail and email signature files • TV and radio commercials • Newsletters • Link social networks together (saves time) • Connect with like minded people and businesses • Add share links to your website and products • Become an industry thought leader • Your business needs a blog • Comment on other blogs • Answer questions on Facebook and LinkedIn • Give back to you customers… Thank You Economy by Gary Vaynerchuk
  • 17. Engaging to Build Relationships • Monitor your sites for activity (kurrently.com, socialmention.com) • Comment an all activity (negative and positive) • Comment on others walls and blogs • Use search functions to find conversations – search.twitter.com and facebook search • Use polling and surveying • Ask questions, ask for advice • Post photos and videos • Use your wall as a chat room for conference calls and webinars
  • 18. Social Media Practitioner and Social Buzz Lab Owner, Patsy Stewart has 10 years of Marketing and Branding experience with a strong background in Digital Media. She is passionate about helping companies understand how they can use social media to generate BUZZ around their brand. She has extensive experience integrating social media with traditional media. Patsy is a National Speaker and a contributor to Social Media Today as well as guest posts on many social media blogs. She is the author of the ebook “How to Grow Your Digital Footprint”. www.WeBuildBuzz.com 540-632-2623 patsy@WeBuildBuzz.com