Design thinking for accessible user experiences - UX Scotland2014

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Slides from workshop given at UX Scotland 2014 - Edinburgh, 20 June 2014. Using design thinking to optimise accessible user experience design.

Slides from workshop given at UX Scotland 2014 - Edinburgh, 20 June 2014. Using design thinking to optimise accessible user experience design.

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  • 1. Design Thinking for Accessible User Experiences David Sloan @sloandr The Paciello Group
  • 2. The person who is doing is the person who is learning. Quote: Professor Chris Jernstedt, Dartmouth College · Photo: Wellspring Community School https://flic.kr/p/7FMn8b
  • 3. Accessibility as a journey.
  • 4. Demo Comparing visual and audio user experience
  • 5. What Went Wrong? • Structure • Wayfinding • Interaction • Content
  • 6. Discussion Reviewing and responding to an accessibility audit
  • 7. Equitable Use Provide the same means of use for all users: identical whenever possible; equivalent when not From Principles of Universal Design, http://www.ncsu.edu/ncsu/design/cud/about_ud/udprinciplestext.htm
  • 8. Brainstorm equivalents 5 minutes In pairs Focus on alt text Share ideas
  • 9. By concentrating solely on the bulge at the centre of the bell curve we are more likely to confirm what we already know than learn something new and surprising. From Change By Design by Tim Brown
  • 10. Profile of a Design Thinker • Empathy • Integrative thinking • Optimism • Experimentalism • Collaboration From “Design Thinking” by Tim Brown, Harvard Business Review
  • 11. From Change by Design, by Tim Brown
  • 12. Brainstorming Rules Defer judgment. There are no bad ideas at this point. There will be plenty of time to narrow them down later. Encourage wild ideas. Even if an idea doesn’t seem realistic, it may spark a great idea for someone else. Build on the ideas of others. Think “and” rather than “but.” Stay focused on topic. To get more out of your session, keep your brainstorm question in sight. One conversation at a time. All ideas need to be heard, so that they may be built upon. Be visual. Draw your ideas, as opposed to just writing them down. Stick figures and simple sketches can say more than many words. Go for quantity. Set an outrageous goal—then surpass it. The best way to find one good idea is to come up with lots of ideas. From Design Thinking for Educators, by Riverdale Country School and IDEO
  • 13. Mosaic Challenge: How might we provide an accessible immersive experience that demonstrates the diversity of volunteers and resonates for prospective volunteers?
  • 14. Teams Report Back Title One-sentence summary Prototype
  • 15. Evolving the role of accessibility into Accessible UX.
  • 16. An accessibility maturity continuum? Accessibility and diversity drives creative thought Focus on supporting accessible task completion within an established design concept Following guidelines to achieve compliance Token effort No conscious accessibility effort
  • 17. From A Web for Everyone, by Sarah Horton and Whitney Quesenbery, persona illustrations by Tom Biby
  • 18. Accessibility + User Experience = Accessible User Experience
  • 19. http://rosenfeldmedia.com/b ooks/a-web-for-everyone/
  • 20. Thankyou. David Sloan @sloandr www.paciellogroup.com www.58sound.com