This document discusses increasing motivation through using a motivation diagnostic. It begins by defining motivation and citing statistics about employee engagement. It then covers intrinsic and extrinsic motivation and how rewards can decrease intrinsic motivation. The motivation diagnostic is introduced as a self-assessment of factors like time, team, task and technique. Ideas are provided for improving motivation, such as ensuring autonomy and flow state. The document concludes by discussing using the diagnostic for self-reflection and team discussions to improve motivating factors.
3. • What is motivation?
• Intrinsic and Extrinsic motivation factors
• Motivation Diagnostic - Self Assessment
• The motivation diagnostic team retrospective
• How can we improve our motivation and the
motivation of our teams?
What to Expect
4. My Inspiration for this session
• The ups and downs of my own
motivation
• Books
• Discussions with colleagues &
teams
• Experimentation
5. What is Motivation?
A driving force or forces
responsible for the initiation,
persistence, direction, and vigour
of goal-directed behaviour.
- Oxford Reference
The feeling of wanting to do something,
especially something that involves hard
work and effort
- Oxford Learner’s dictionary
6.
7. Source - Gallup
• 60% of people are emotionally detached at work
• 19% are miserable
State of the Global Workplace Survey 2022 (Gallup)
”The majority of the global workforce is not engaged: They sleepwalk through
their day, uninspired and lacking motivation. They are thinking about lunch or
their next break and have essentially "checked out.” - Gallup
8. Intrinsic motivation is internally
driven. You are motivated because
you want to do something for the
interest, sense of achievement, pure
enjoyment, fun or satisfaction
Extrinsic motivation is externally driven.
You do something because you are
motivated by external factors such as a
reward, praise, promotion, pay rise or
result.
9. The Candle Problem
“Rewards by their very nature narrow our focus. That’s
helpful when there is a clear path to a solution, but terrible
for challenges like the candle problem. The reward
narrowed people’s focus and blinkered the wider view” –
Dan Pink
10. The Drawing
Experiment
“When money is used as a reward for
some activity the subjects lose intrinsic
interest for the activity. Rewards can
deliver a short term boost, just as a jolt
of caffeine can keep you cranking for a
few more hours. But the effect wears
off and worse can reduce a person’s
longer term motivation to continue the
project” – Edward Deci
15. Time
Team
Task
Technique
The 4 T’s - You may want to think about the 4 T’s
of Autonomy - Time, Team, Task, Technique
Autonomy
It’s Personal – The level of autonomy we are
comfortable with differs from person to person
16.
17.
18.
19.
20. The task is not too easy and not to hard
You are focused
Your goal is clear
Flow State
• You are completely immersed in the activity
• You flow effortlessly from one though to
another
• Time flies
• Leads to increased enjoyment, happiness, and
motivation
You are interested in the task
Flow Pre-Requisites
30. Self Reflection
• What insights did you have from
going through the diagnostic?
• Which factors are most
motivating for you?
• Are there any factors that don’t
really matter to you?
• What is the strongest motivator
for you right now?
• What motivator(s) would you
like to improve the most?
• Was anything missing?
31. Table Discussion
• What insights did you have from going through the
diagnostic?
• Which factors are most motivating for you?
• Are there any factors that don’t really matter to you?
• What is the strongest motivator for you right now?
• What motivator(s) would you like to improve the
most?
• Was anything missing?
32. Which 3 Factors would you most like
to improve?
Are you in full control of these? If not,
do you have influence over these?
41. Ideas for Increasing
Team Motivation
Collecting regular
customer and
stakeholder
feedback
Blocking out team
focus time slots to
encourage flow
Team learning sessions
to understand what
each person wants to
learn and develop
Management 3.0
Kudos cards to
encourage regular
appreciation
Creating a product goal
and sprint goals, then
regularly reviewing team
progress towards them
Ensuring the team
has a clear team
purpose
Encouraging
commitment and
accountability in
the team standups
Giving the team
problems to solve
rather than solutions
42. Further Reading
Management 3.0 Website
Drive
The Puzzle of Motivation
Managing for Happiness
Liberating Structures
Finding Flow
SLIDES -
There are dozens of definitions of motivation – here are a couple that resonated with me…
https://www.gallup.com/workplace/356045/q12-question-summary.aspx
Q01. I know what is expected of me at work.
Q02. I have the materials and equipment I need to do my work right.
Q03. At work, I have the opportunity to do what I do best every day.
Q04. In the last seven days, I have received recognition or praise for doing good work.
Q05. My supervisor, or someone at work, seems to care about me as a person.
Q06. There is someone at work who encourages my development.
Q07. At work, my opinions seem to count.
Q08. The mission or purpose of my company makes me feel my job is important.
TIMING GUIDE – 2 mins
Explain the difference
Most people are motivated by both factors
Intrinsic tends to be more powerful and longer lasting
When external factors are at a certain baseline e.g. pay and we don’t feel that we are in an unfair situation, the intrinsic motivators become much more important to us
Candle Problem – groups of people are asked to attach the cancel to the wall so that the wax doesn’t drip on the table. Some people try to use the tacks to stick the candle to the wall, others try to melt some wax and use that to stick it to the wall. The solution can be seen in the second picture. In an experiment groups of people were asked to complete this task, with some being offered monetary incentives for being the fastest. The groups being offered incentives took an average of 3 and a half times longer.
Pre-Schoolers Drawing Experiment – found a group of kids who liked to draw in their spare time and conducted some research to understand the effects of rewards on an activity that the kids enjoyed. Kids were divided into 3 groups – 1) Expected reward of a certificate and ribbon, 2) Unexpected reward of certificate and ribbon and 3) no reward. After 2 weeks the kids in the no reward and the unexpected reward group drew just as much whereas those in the expected reward group had lost interest. The reward had turned their play into work
Pre-Schoolers Drawing Experiment – found a group of kids who liked to draw in their spare time and conducted some research to understand the effects of rewards on an activity that the kids enjoyed. Kids were divided into 3 groups – 1) Expected reward of a certificate and ribbon, 2) Unexpected reward of certificate and ribbon and 3) no reward. After 2 weeks the kids in the no reward and the unexpected reward group drew just as much whereas those in the expected reward group had lost interest. The reward had turned their play into work
TIMING GUIDELINE =
Overview of the 3
Why this has been useful for me
Some things are missing though
TIMING GUIDELINE =
Overview of the 3
Why this has been useful for me
Some things are missing though
In positive psychology, a flow state, also known colloquially as being in the zone, is the mental state in which a person performing some activity is fully immersed in a feeling of energized focus, full involvement, and enjoyment in the process of the activity. Wikipedia
https://www.verywellmind.com/what-is-flow-2794768