Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
Engagement Techniques: How Do
You Get People Engaged and
Motivated?
Motivation
Sam Glucksberg
Motivation
Sam Glucksberg
How do you get your team
engaged and motivated?
Wait!
GET TO KNOW YOUR TEAM
How well do you know your team
members?
• Master Jedi: Very well.
• Jedi knight: Pretty well. I know what
each person is l...
Let’s test it!
Get to know your team
Let’s test it!
How well do you know your team’s
expectations at work?
1-I have no idea. Why should I care?
2-We have never...
Let’s test it!
Do you know the personality of each person in
your team well?
1-They are all developers; aren’t they cloned...
Let’s test it!
Do you know what makes your team members
thrive?
1-No. I thought it was their paycheck.
2-Mostly. The extro...
Let’s test it!
Do you know each person’s dreams and goals in
life?
1-No. This is a workplace. I don’t care.
2-I know the o...
Let’s test it!
Do you know what demotivates them?
1-No. They always seem the same to me.
2-I know they don’t like bureaucr...
The reality
• 1-5
• 6-10
• 11-15
Get to know your team
How can I know them better?
Spend time listening:
• Self-assessment tools.
• Create a moment in monthly meetings where
peo...
What motivates your team?
Questions for 1:1 sessions or group meetings.
• Are you happy with your work and the tasks you d...
You need to know people so you can
motivate them
• Personality
• Interests
• Interrelations
• Expectations
• Aspirations
•...
Get to know your team
**Gallup 2013 State of the Global Workplace.
2.5x more revenues for companies
with engaged employees...
HOW DO I GET STARTED?
Eliminate demotivators
Start to motivate your team
Be assertive
How?
• Rewrite all communications until they are
positive
• Offer pure and informational feedback
• Discuss y...
WHAT MOTIVATES US AT WORK?
Start to motivate your team
What motivates employees?
Autonomy
Mastery
Purpose
Sense of Belonging
Recognition
Start to motivate your team
Autonomy
How?
• Avoid micromanaging.
• Delegate.
• Hire people who are autonomous.
• Involve your team in goal setting and...
Mastery
Start to motivate your team
How?
• New challenges.
• Development and empowerment.
• Participation in transversal p...
Purpose
How?
• Share the purpose in every meeting with
different examples.
• Hire people that share similar values to your...
Sense of belonging
How?
• Share information.
• Team activities.
Start to motivate your team
Sense of belonging
Start to motivate your team
Sense of belonging
Start to motivate your team
Start to motivate your
Sense of belonging
Sense of belonging
Create a mascot
• Spend 5 to 10 minutes brainstorming with your team to generate a list of personality ...
Recognition
How?
• Publicly acknowledge team efforts
• Gratitude: repeat why each person’s work is
important
• Offer oppor...
MEASURE MOTIVATION
Surveys
• How motivated do you feel about starting this
new project?
• How motivated are you about working with
this team?...
During meetings
Measure motivation
Available tools
• Measure employee engagement:
– Officevibe
– Moodapp
– Tynipulse
• Self-assessment:
– Playprelude
• Colla...
Measure
LearnBuild
Measure motivation
MOTIVATION IN DISTRIBUTED
TEAMS
Motivation Killers in a Virtual Team
Poor communication
Disconnection from the team
No sense of belonging
Loneliness
Lack ...
Super Communicate
• 80% of the messages we receive come from
body language
• Video gives us an energy boost
Motivation in ...
• Collaboration tools for less meetings
• Use meetings to create synergies and have
fun
• Start each meeting with a short ...
Super Guidance
• Document all important things
• Daily mentoring
• Repeat instructions
• Repeat acknowledgements
• Feedbac...
Super Company Culture
Beat loneliness
• Private social media
• Team playlists
• Team activities
• Photo contest
• Promote ...
Managing-Virtual-Teams.com
• Courses for Managers and Team Members
• Facilitate Team Activities
• 1:1 Consulting
Skype: an...
Upcoming SlideShare
Loading in …5
×

How do you get people engaged and motivated?

605 views

Published on

You will learn proactive strategies to motivate your teams, whether they are distributed or in one location.
You will learn about the power of positive motivation and the advantages it brings.
You will discover tools that will help you motivate your team.

Published in: Leadership & Management
  • Be the first to comment

How do you get people engaged and motivated?

  1. 1. Engagement Techniques: How Do You Get People Engaged and Motivated?
  2. 2. Motivation Sam Glucksberg
  3. 3. Motivation Sam Glucksberg
  4. 4. How do you get your team engaged and motivated? Wait!
  5. 5. GET TO KNOW YOUR TEAM
  6. 6. How well do you know your team members? • Master Jedi: Very well. • Jedi knight: Pretty well. I know what each person is like and what motivates him/her. • Padawan: I know when they are excited or unmotivated, but I don’t really know why. Get to know your team
  7. 7. Let’s test it! Get to know your team
  8. 8. Let’s test it! How well do you know your team’s expectations at work? 1-I have no idea. Why should I care? 2-We have never talked about it, but I think I know what they are. 3-Yes. I have meet individually and talked about expectations. Get to know your team
  9. 9. Let’s test it! Do you know the personality of each person in your team well? 1-They are all developers; aren’t they cloned? 2-Yes. We talked about it with the HR department before hiring each person. 3-Yes. We took a self assessment test and talked about the results together. Get to know your team
  10. 10. Let’s test it! Do you know what makes your team members thrive? 1-No. I thought it was their paycheck. 2-Mostly. The extroverted ones show it pretty clearly. 3-Yes. I know what makes each person thrive, even the ones that are shy. Get to know your team
  11. 11. Let’s test it! Do you know each person’s dreams and goals in life? 1-No. This is a workplace. I don’t care. 2-I know the ones that they have told me. 3-Yes. I took the time to ask everyone, and now I know each person’s current purpose. Get to know your team
  12. 12. Let’s test it! Do you know what demotivates them? 1-No. They always seem the same to me. 2-I know they don’t like bureaucracy, but that is about it. 3-Yes. I know what unmotivates each person, and we are open about it. Get to know your team
  13. 13. The reality • 1-5 • 6-10 • 11-15 Get to know your team
  14. 14. How can I know them better? Spend time listening: • Self-assessment tools. • Create a moment in monthly meetings where people can express themselves. • Encourage a trusting environment. Get to know your team
  15. 15. What motivates your team? Questions for 1:1 sessions or group meetings. • Are you happy with your work and the tasks you do? • What motivates you at work? • What are the reasons for why you are still working here? • What is your role in the company? • Focus on the tasks that motivate you the most. Ask yourself why they are the ones that motivate you the most. • What is your personal contribution to these tasks? • How has management affected your motivation positively? Negatively? Get to know your team
  16. 16. You need to know people so you can motivate them • Personality • Interests • Interrelations • Expectations • Aspirations • Potential and strengths • Areas to improve • What makes them thrive Get to know your team
  17. 17. Get to know your team **Gallup 2013 State of the Global Workplace. 2.5x more revenues for companies with engaged employees vs competitors with low engagement levels Hay group study Engaged performance
  18. 18. HOW DO I GET STARTED?
  19. 19. Eliminate demotivators Start to motivate your team
  20. 20. Be assertive How? • Rewrite all communications until they are positive • Offer pure and informational feedback • Discuss your intentions openly • Maintain self-control during negotiations Start to motivate your team
  21. 21. WHAT MOTIVATES US AT WORK? Start to motivate your team
  22. 22. What motivates employees? Autonomy Mastery Purpose Sense of Belonging Recognition Start to motivate your team
  23. 23. Autonomy How? • Avoid micromanaging. • Delegate. • Hire people who are autonomous. • Involve your team in goal setting and in improvements. Start to motivate your team
  24. 24. Mastery Start to motivate your team How? • New challenges. • Development and empowerment. • Participation in transversal projects. • Possibility to change projects or tasks inside a project. • Emphasize learning goals. • Stronger learning culture: 37% greater productivity.
  25. 25. Purpose How? • Share the purpose in every meeting with different examples. • Hire people that share similar values to your company’s. • Help team members achieve their dreams. • Provide a frame for your goals. Start to motivate your team
  26. 26. Sense of belonging How? • Share information. • Team activities. Start to motivate your team
  27. 27. Sense of belonging Start to motivate your team
  28. 28. Sense of belonging Start to motivate your team
  29. 29. Start to motivate your Sense of belonging
  30. 30. Sense of belonging Create a mascot • Spend 5 to 10 minutes brainstorming with your team to generate a list of personality traits and skills that an ideal team member would possess. • Your list should contain items that would be common for any team, as well as traits unique to your specific team. • Encourage team members to go beyond the obvious. • After brainstorming, use the drawing feature of your online collaborative tool to create a team mascot representing your ideal team member. • It's fun to create your team mascot together in real time, with all team members contributing something to the drawing. Make a stick figure that has all the characteristics in it. • As a facilitator, you need to make sure that each person’s contribution is represented at least once in the figure. • Bring the stick figure to an artist (it can be a person in the team) and turn it into a cool-looking mascot. Add the company colors if possible. • Use it in presentations, and you can even make T-shirts and mugs with it and send them to the team members. Start to motivate your team
  31. 31. Recognition How? • Publicly acknowledge team efforts • Gratitude: repeat why each person’s work is important • Offer opportunities – Train your team so that people can achieve their goals – Hire from within Start to motivate your team
  32. 32. MEASURE MOTIVATION
  33. 33. Surveys • How motivated do you feel about starting this new project? • How motivated are you about working with this team? • How do you feel about the last sprint? • Name 1 thing that motivates you and 1 thing that doesn’t. Measure motivation
  34. 34. During meetings Measure motivation
  35. 35. Available tools • Measure employee engagement: – Officevibe – Moodapp – Tynipulse • Self-assessment: – Playprelude • Collaboration tools with gaming strategies and rewards Measure motivation
  36. 36. Measure LearnBuild Measure motivation
  37. 37. MOTIVATION IN DISTRIBUTED TEAMS
  38. 38. Motivation Killers in a Virtual Team Poor communication Disconnection from the team No sense of belonging Loneliness Lack of trust Boredom Unmotivated team
  39. 39. Super Communicate • 80% of the messages we receive come from body language • Video gives us an energy boost Motivation in Distributed Teams
  40. 40. • Collaboration tools for less meetings • Use meetings to create synergies and have fun • Start each meeting with a short warm up talk • End each meeting on a high note Super Communication Motivation in Distributed Teams
  41. 41. Super Guidance • Document all important things • Daily mentoring • Repeat instructions • Repeat acknowledgements • Feedback more often (43% of highly engaged employees receive weekly feedback*) *Towers Watson 2012 Motivation in Distributed Teams
  42. 42. Super Company Culture Beat loneliness • Private social media • Team playlists • Team activities • Photo contest • Promote virtual water coolers Motivation in Distributed Teams
  43. 43. Managing-Virtual-Teams.com • Courses for Managers and Team Members • Facilitate Team Activities • 1:1 Consulting Skype: annadanes anna.danes@managing-virtual-teams.com

×