The Good Communication

By: Kelsey Lorenz and Sara-Ann Egger

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Crossing one’s arms while speaking to another  creates tension in the conversation. Not making eye contact in American culture is  deemed disrespectful. Not giving full attention to the speaker makes  one feel insignificant or threatened. Slouching while sitting makes it look as if one is  not interested in the conversation.

Making hand gestures that emphasize what the  speaker is talking about can help define the subject. Making eye contact helps the conversation stay  on track and also helps the people in the conversation feel more comfortable. Slouching while having a sitting down  conversation can have the effect of one not being fully involved in the conversation.

The BAD The GOOD

Speaking too fast or unclear and intertwining the  words can confuse the person one is speaking to. Speaking in a monotone voice makes it seem as if  the person talking isn’t interested in the conversation and is bored with the person they are talking to. loud Speaking too or quiet makes it hard for  one to hear and may not understand the directions being given. Speaking in a harsh tone can give off the wrong  vibes and make one feel as if they are being scolded.

Keeping the speed of one’s voice at a steady  pace helps the people in the conversation able to fully understand what is being said. Speaking clearly and not mumbling is important  because it gets the message across clearly. Speaking at a normal, inside volume let’s people  know that you are not angry or frustrated with them.

Office Memo’s or notes that are not detailed may  confuse employees and mislead them. In a text message some things may come across  wrong and make a person feel as if they have done something wrong. If an e-mail is sent out that is too long it may  seem to veer off of the intended subject of the e-mail and not get the point across. If the e-mail is too short it may not include the desired amount of information.

When writing an office memo make sure that it is  detailed enough so the employees get what they need out of it. When sending a text message make sure that the  message cannot come across as two different things. Make it straight and to the point. When sending an e-mail make sure that it has  only the desired amount of information so that it does not get off subject, or does not contain the adequate amount of information.

OOO Dear NO GOOD!

 Did you know… That 93% of your communication is in the form of  body language The proper thing to do varies with each culture  Many problems happen because of bad  communication

The Good Communication

by sara08ann on Apr 23, 2009

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